PowerEdge R860

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

When encryption is enabled on BOSS-N1, the system may stop during POST with the message: "No Boot Device Available or Operating System Detected."

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

One-Time Boot option selected through iDRAC fails.

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

Dell Enterprise NVMe solid state drives may be leveraged as a substitute for Dell Data Center NVMe solid state drives.

PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

Some Dell PowerEdge 16th Generation (16G) servers may exhibit a 0V reading for Central Processing Unit (CPU) Voltage Regulator sensors within the Integrated Dell Remote Access Controller 9 (iDRAC9) user interfaces.

Dell Micron 9550 E3.S NVMe Drive Activity-Led light turns off for a few seconds.

The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.

During Windows Server 2025 installation by iDRAC virtual media, a disk with size 0 B is displayed on the drive selection page.

Leveraging the 'Reboot Required' filter and selecting all items in this filtered view results in the 'make compliant' job applying all non-compliant firmware components. An unexpected reboot of the target is seen as components that do require a restart are deployed to the target. The issue is only seen if selecting all objects and using the 'Reboot Required' filter. All other filters work as designed.

Performing a "yum update" check for Red Hat Enterprise Linux or SuSE Linux for Enterprise Servers updates may fail due to improper iDRAC RPM in the Dell YUM repository on linux.dell.com.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.

CPUs can be perceived to be hot while server is idle.

Various Dell enterprise products behave unexpectedly if IPMI is intentionally disabled from communicating between the operating system and iDRAC. This can be done by disabling the "In-band Management Interface" setting in BIOS System Security settings.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

The HBA355i with Seagate 8 TB SAS hard drive fails to boot to Windows Server 2022 after a cold boot.

iDRAC Service Module (iSM) 5.4 and older versions fail to upload SupportAssist collections back to Dell. A "handshake API" error occurs. This upload feature has been deprecated due to the receiving servers at Dell had been decommissioned.

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

PowerEdge: Broadcom NXE devices with Driver 229.2.73 (SWB: Y7T4X) may report that the interfaces are missing in the operating system when secure boot is enabled.

In some instances, the firmware update job may fail to initiate when performing a firmware update through available iDRAC interfaces.

This article provides a step-by-step guide on how to remove and install a cooling fan on a Dell system. These instructions are applicable to both standard and high-performance fans. The guide covers the removal and installation of the cooling fan assembly.

In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.

OpenManage Enterprise integration for VMware vCenter may fail to Unmanage hosts with error "UNMANAGE_REMOVE_MEL_FAILURE"