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48 out of 48 shown
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: May 08, 2026
ID: 000184051
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
vProtect: The retention setting of the backup destination is not working properly.
Updated: May 09, 2026
ID: 000185157
vProtect-Task (EXPORT) was not performed within the requested time.
Updated: May 09, 2026
ID: 000184464
The current permission for the file ".com.zerog.registry.xml" is World writable in on the DPA servers and on standalone DPA Agent servers.
Updated: May 08, 2026
ID: 000183526
Jobmonitor data request failing for Data Protector server with timeout due to "omnicellinfo" command.
All other requests are running successfully.
Updated: May 08, 2026
ID: 000182957
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: May 08, 2026
ID: 000182609
Hyper-V backup fails with vProtect error "ExternalAPIException: Internal Server Error"
Updated: May 04, 2026
ID: 000224451
This KB article describes an issue where File Level Recovery (FLR) using mounted backup fails.
Updated: April 14, 2026
ID: 000388763
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 17, 2026
ID: 000219292
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
The following is a process for performing a redirected restore using the RMAN Agent.
Updated: January 22, 2026
ID: 000192197
Unable to clone policies, error received "Server has encountered runtime error."
Updated: January 15, 2026
ID: 000336880
Summary: How to upload support materials or dumps to a Dell-Managed File Transfer (MFT) or Direct EMEA File Transfer (DEFT) server. Secure File Transfer Protocol (SFTP) or HTTPS protocols must be used. A temporary MFT or DEFT account must be created.
Updated: January 13, 2026
ID: 000228336
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated: September 29, 2025
ID: 000202089
vProtect： Unable to discover some VMs if OpenStack has more than 1000 VMs.
Updated: September 19, 2025
ID: 000215362
vProtect: "Boot device not found" is seen when powering on vProtect on Nutanix.
Updated: September 19, 2025
ID: 000210745
In the vProtect Virtual Environments screen, the "restore to hypervisor" option is not visible.
Updated: September 18, 2025
ID: 000212903
Dell EMC vProtect remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: September 18, 2025
ID: 000195003
Avamar Proxy Deployment Manager is failing during the Create Recommendation process. - Error connecting to mc service.
Updated: September 18, 2025
ID: 000214602
After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high.
Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error
Updated: September 10, 2025
ID: 000228907
Client creation wizard fails with host is not valid error due to name resolution issues.
Updated: August 22, 2025
ID: 000056655
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: June 18, 2025
ID: 000080598
Dell vProtect: Snapshot backup of Nutanix Acropolis Hypervisor (AHV) fails with error "ExternalAPIException: Disk attachment failed: BusFull : The scsi bus is full."
Updated: May 21, 2025
ID: 000199218
After initial agent installation, vProtect Hyper-v backup fails with [Export] ExternalAPIException: Internal Server Error
Updated: April 03, 2025
ID: 000224085