VxRail Software

This article provides the methods to view power supply unit (PSU) status through VxRail Manager, vCenter, or iDRAC and through Command-Line Interface (CLI) to determine if your Dell VxRail PSU needs replacement.

This article introduces the VxRail VxVerify tool and how to successfully run VxVerify in a VxRail environment.

The cluster was shut down and after being powered back up, vSAN is partitioned due to vmk3 not being tagged for vSAN traffic.

This event indicates the specific VxRail appliance received iDRAC event: NIC100

Disks of the host are not contributing to vSAN storage, due to a misconfiguration made on the PERC/HBA storage adapter of vSAN disks.

Some of the nodes in the cluster, the Physical and Appliances views reported "server type is not supported"

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable. This is related to Dell Customer Advisory ET005293.

VxRail may have a failure during a preupgrade to 4.0 or later. There are multiple scenarios below for a resolution.

During an upgrade, the node may show an error with the vSphere HA agent cannot be installed or configured.

This article describes how to check if the witness host is shared or dedicated. It is necessary to check if the 2-node cluster has a shared witness or dedicated witness before invoking VxRail LCM.

vSphere 7.x and later ESXi host experiences a Purple Screen of Death (PSOD) creates a zdump core dump that is auto‑encrypted This happens when the host is using Virtual Machine encryption

Remediation actions for Integrated Dell Remote Access Controller (iDRAC) error codes are available on Dell Support using the iDRAC Error and Event Messages Reference Guide PDF or the PowerEdge Servers Error and Event Messages online guide.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

NSX-T Network Topologies empty Inventory objects may appear to be missing with "We did not find any entities to display."

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

vCenter management account whose domain is "vsphere.local" is expired in VxRail Manager version later than 7.0.

Step-by-step instructions to manually import the vCenter SSL certificate on VxRail.

This article explains how VxRail Manager File-based backups scheduled in a VxRail release prior to 7.0.520 or 8.0.300 can stop working after a code upgrade.

Power Supply Unit (PSU) or Disk cannot be contacted on physical view of the VxRail Manager plug-in, but it is present and working everywhere else.

This article shows how to use the VxRail LCM (Lifecycle Management) retry‑from‑failed‑point feature through the Stoplight API available in versions 7.0.350+ and 4.7.540+. When triggering a retry from the User Interface, LCM reevaluates all previously upgraded components and hosts, which can be time‑consuming especially in larger environments. For VxRail 4.7.540 and above, the API workflow remains the same, although the UI refers to the API interface as Swagger rather than Stoplight.

NSX-T certificates stale entries showing "Client Auth" only in "Where Used"

This KB aims to explain how to put the ESXi host in Maintenance Mode (MM) when vSAN File Service is enabled on the VxRail Cluster.

VxRail upgrade error "Failed to upload bundle: Trigger set customized depot meets exception" with vlcm enabled, online depot URL is not valid or cannot be reached now.

This article instructs users how to update the VMware Tools version in the ESXi host using the Broadcom offline packet. Do not use this article for vLCM enabled clusters. Check notes for more information.

Overview of networking requirements for a witness appliance(VM) in a VxRail stretched or two node cluster.

VxRail Manager Appliance View shows "No Hosts Available" when bandwidth throttling is changed from the default advanced setting to NONE.

If the remote plug-in primary server VxRail Manager Virtual Machine (VM) is down, all plug-in features are lost from vCenter.

Build validation fails on VxRail G560 with error message: "An unknown validation error occurred in VlanLiveValidator"

Connectivity lost due to broken Embedded Service Enabler (ESE) dependency files, and the dell-ese pod fails to start on the VxRail Manager.