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This article introduces the VxRail VxVerify tool and how to successfully run VxVerify in a VxRail environment.
Updated: July 31, 2026
ID: 000021527
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: July 27, 2026
ID: 000205512
Event code: VXR508FAN0014
This event code indicates "<fan name> RPM is greater than the upper warning threshold."
Updated: July 31, 2026
ID: 000011659
Event code: VXR508CBL0008
This event code indicates "One or more cables are missing from <controller name>."
Updated: July 31, 2026
ID: 000011657
Event code: VXR508AMP401
This event code indicates "Unable to read the < sensor name > sensor value."
Updated: July 31, 2026
ID: 000011655
VxVerify on VxRail Manager can attempt to correct iDRAC and iSM fault by restarting iDRAC and related VxRail node services.
Updated: July 31, 2026
ID: 000205179
Event code: VXR508CTL113
This event code indicates "The controller <controller name> is operating in Degraded Fault Tolerant Mode because of a mismatch between the encryption key setting of the controller and its peer controller."
Updated: July 31, 2026
ID: 000011646
Event code: VXR508BAT0031
This event code indicates "The system board battery status is unknown."
Updated: July 31, 2026
ID: 000011645
Event code: VXR508CTL202
This event code indicates "Unable to open the firmware and driver configuration file <file name> of <controller name>."
Updated: July 31, 2026
ID: 000011643
Event code: VXR508CTL208
This event code indicates "Unable to authenticate the entered passphrase for the <controller name>."
Updated: July 31, 2026
ID: 000011640
Event code: VXR508ENC13
This event code indicates "Unsupported configuration detected on <Enclosure Name>. <EMM0 1> <EMM1 2>"
Updated: July 31, 2026
ID: 000011636
Event code: VXR508CTL200
This event code indicates "The current firmware version <version number> is older than the required version <version number> for <controller name>."
Updated: July 31, 2026
ID: 000011634
Event code: VXR508FAN0018
This event code indicates "Enhanced Cooling Mode is not supported for fan <fan number>."
Updated: July 31, 2026
ID: 000011633
Event code: VXR500TMP504
This event code indicates "The <sensor name> sensor has detected an error with a value of <temperature> degrees Celsius."
Updated: July 31, 2026
ID: 000011632
This article outlines the response from VxRail Engineering to the Apache Log4j Remote Code Execution Vulnerability issue known as Log4Shell. This is described in CVE-2021-44228, CVE-2021-45046, and CVE-2021-4104 (Dell article DSN-2021-007, VMware article VMSA-2021-0028)
Updated: July 31, 2026
ID: 000194410
This checks the Domain name system (DNS) entries in the settings database against the "resolv.conf" file, to ensure the entries match.
Updated: July 31, 2026
ID: 000195904
Gathering the stats.db files helps with diagnosis of VxRail performance cases and should be uploaded for offline analysis.
Updated: July 31, 2026
ID: 000019796
The health-check 'vc_pw_char' verifies that the password matches VMware rules, if the credentials cannot log in to vCenter.
Updated: July 31, 2026
ID: 000081763
VCF has disconnected account from ESXi node account for root and built-in service account.
Updated: July 30, 2026
ID: 000439374
During Day 1 VxRail installation, enabling vSphere Lifecycle Manager fails because the VxRail Manager cannot prepare certificates. The failure is caused by a blocked SSH connection on TCP port 22 between VxRail Manager and the customer vCenter.
Updated: July 29, 2026
ID: 000275175
When upgrade VxRail from 7.0.2 to 8.0+, it may failed at stage 2 of upgrading vCenter with precheck "vSphere ESXi Dump Collector Ports".
Updated: July 29, 2026
ID: 000264862
During an upgrade from versions earlier than 8.0.210 to 8.0.300+, the process hangs at the post‑upgrade health‑check stage because required network ports are blocked, leading to timeouts and failure.
Updated: July 29, 2026
ID: 000262281
The VxRail plug‑in creates iDRAC users with simple passwords that violate the iDRAC password policy, causing the privilege to appear as "idrac.users.role.UNKNOWN" and preventing login. The issue stems from a mismatch between iDRAC UI validation and API behavior in VxRail 8.0.320.
Updated: July 29, 2026
ID: 000245934
This article explains how to reset the vCenter Server Appliance (VCSA) root password without rebooting for versions 7.x and 8.x, covering SSH access, shell enablement, account unlock, password change, and verification.
Updated: July 29, 2026
ID: 000244713
Event code: VXR508CTL13
This event code indicates "The <Controller name> cache has been discarded."
Updated: July 29, 2026
ID: 000011631
Event code: VXR508CTL215
This event code indicates "Redundant path disconnected on <Controller Name>."
Updated: July 29, 2026
ID: 000011630
Not able to proceed with next while entering the credentials and settings during an upgrade due to an invalid management account password.
Updated: July 29, 2026
ID: 000224481
Event code: VXR508ENC4
This event code indicates "<Enclosure Name> firmware mismatch."
Updated: July 28, 2026
ID: 000011628
Event code: VXR508CPU9001
This event code indicates "CPU interconnect <CPU number> has a correctable error."
Updated: July 28, 2026
ID: 000011627
Event code: VXR508ENC31
This event code indicates "Firmware download on <Enclosure Name> has failed."
Updated: July 28, 2026
ID: 000011626