Articles
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This article describes how to view and clear the system event log (SEL) in System Setup.
Updated: April 15, 2026
ID: 000226396
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: March 27, 2026
ID: 000349127
Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays
Updated: April 15, 2026
ID: 000139367
The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.
Updated: April 15, 2026
ID: 000139072
This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.
Updated: April 15, 2026
ID: 000129559
This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.
Updated: April 15, 2026
ID: 000128677
This article explains how to replace a cache disk in a vSAN configuration.
Updated: April 15, 2026
ID: 000120252
This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.
Updated: April 10, 2026
ID: 000121387
This article provides the information about Dell OEM licenses for Windows Server. How to identify the COA Label and the steps to downgrade the Windows Server edition and the use in a virtual machine.
Updated: April 09, 2026
ID: 000175471
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: March 23, 2026
ID: 000321587
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: March 17, 2026
ID: 000381662
This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.
Updated: March 06, 2026
ID: 000152161
This is the latest version of the Dell OpenManage Enteprise 4.0 Support Matrix.
Updated: March 06, 2026
ID: 000216821
This article provides an explanation of the backplane hard drive LED indicators.
Updated: March 05, 2026
ID: 000413096
The Dell Nautilus Firmware Update Utility is flexible and simple to use as it contains all the latest, relevant firmware updates for hard drives in your Dell server.
Updated: March 03, 2026
ID: 000141811
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: February 27, 2026
ID: 000234357
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: February 27, 2026
ID: 000227912
This article addresses an issue in which conversion of Windows Server from an evaluation to a fully licensed edition fails. The error that is returned appears to indicate a problem with the supplied product key, but the key is known to be valid.
Updated: February 20, 2026
ID: 000204465
How to use the PowerEdge Server ePSA tools to stress test the CPU.
Updated: February 16, 2026
ID: 000289909
This article provides information about how to use the LCC to deploy a supported OS.
Updated: February 13, 2026
ID: 000334676
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: January 23, 2026
ID: 000349619
This article explains how to use iDRAC Direct to manage your PowerEdge server.
Updated: January 22, 2026
ID: 000130077
Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.
Updated: January 12, 2026
ID: 000141551
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: January 09, 2026
ID: 000143247
This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.
Updated: December 29, 2025
ID: 000220136
This article provides information about how to boot past the Driver Health Manager Screen.
Updated: December 23, 2025
ID: 000148089
This article explains how to create a Virtual Disk using the System Settings menu.
Updated: December 01, 2025
ID: 000178269
This article is a step-by-step guide on how to replace a hard drive.
Updated: November 14, 2025
ID: 000143539
This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.
Updated: November 12, 2025
ID: 000187022
When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.
Updated: November 08, 2025
ID: 000252982