PowerEdge R770AP

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

This article provides information about the LIC008 error seen when importing the IDRAC License.

Kioxia CM6 NVMe SSDs on 17‑generation servers experience I2C (Inter‑Integrated Circuit) communication issues. The fan speed stays locked at 100 % after OS boot. This behavior is observed on 17G servers only running Integrated Dell Remote Access Controller (iDRAC) 10 firmware version 1.20.80.51 or older.

This article provides a high‑level guide to downloading vendor‑specific firmware and drivers for common PowerEdge NICs such as NVIDIA, Broadcom, and Intel. These processes complement Dell Update Packages (DUPs) and are used when vendor‑specific firmware or drivers are required beyond Dell’s updates.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.

Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.

Dell PowerEdge 17G servers added MEMHOT error monitoring in iDRAC10 firmware version 1.20.80.50 combined with supported Field-Programmable Gate Array (FPGA) firmware. Servers configured with Power Supply Cold Redundancy feature enabled can record random SYS565 memory temperature warning events.

Dell PowerEdge 17G Intel servers may record memory module temperature warning events in the Lifecycle Log and System Event Log during the server cold boot sequence.

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

Settings are not saved in UEFI Boot Settings if more than one setting is changed.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

When encryption is enabled on BOSS-N1, the system may stop during POST with the message: "No Boot Device Available or Operating System Detected."

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives

This article details the most recent firmware version for Integrated Dell Remote Access Controller 10 (iDRAC10), designed for Dell PowerEdge servers from the 17th generation onwards.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.

The article describes how to troubleshoot network connectivity issues for network cards.

Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

This article provides information about Fatal BUS errors seen with PCI1360 and PCI1318.

How to create Cluster Shared Volumes by manually calculating the necessary disk space value.