Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: July 06, 2026
ID: 000205512
Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products
Updated: May 22, 2026
ID: 000262249
The change-passwords script fails to run due to an expired admin password.
Updated: July 09, 2026
ID: 000040116
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: July 09, 2026
ID: 000188770
When Session Security is enabled on Avamar, certificates must sync between Avamar and Data Domain. This requires the SCP protocol to be enabled on Data Domain.
Updated: July 08, 2026
ID: 000218137
The catalina.out file does not rotate or compress and continues to increase to a large size. This leads to space capacity issues for the /space or /data01 partition.
Updated: July 08, 2026
ID: 000221582
This article explains how to use the Goav dd check-ssl feature to resolve SSL connectivity issues between Avamar and Data Domain.
Updated: July 08, 2026
ID: 000215679
This article describes what Session Security is on Avamar, how it works, and how to manage it.
Updated: July 08, 2026
ID: 000222278
After upgrading to or deploying Avamar 19.10, backup listing is taking extended time or timing out.
Updated: July 08, 2026
ID: 000222894
This article shows how to manage the Avamar SSH timeout.
Updated: July 08, 2026
ID: 000223301
This article describes Avamar connectivity to the Dell backend.
Updated: July 08, 2026
ID: 000223515
On Avamar versions 19.9 and earlier, the ConnectEMC HTTPS root CA expires in March 2025. This article shows how to replace the expiring certificate with the new root certificate.
Updated: July 08, 2026
ID: 000227555
Deleting a backup when retention lock (governance mode) is enabled on Avamar and Data Domain integrated solutions.
Updated: July 08, 2026
ID: 000227152
Intermittent virtual machine (VM) image backup failure with error "vSphere Task failed (snapshot error=45): There are two usable fault domains. The operation requires one more usable fault domain" when the VxRail appliance manages the vCenter.
Updated: July 07, 2026
ID: 000218580
This article discusses the difference between "Server Utilization" and physical space consumption on data nodes and why these do not correlate.
Updated: July 07, 2026
ID: 000038880
This article describes a recurring issue in which the /space partition reaches 100% utilization due to Axis JAR files, resulting in multiple issues on the Avamar server.
Updated: July 06, 2026
ID: 000484892
This article provides the steps required to rename the Cloud Tier on a Data Domain (DD) managed by Avamar.
Updated: July 05, 2026
ID: 000004431
This article explains an issue where the Enterprise Manager Tomcat (EMT) shows down using dpnctl status emt command due to the /etc/profile missing.
Updated: July 01, 2026
ID: 000484149
The "ifplugstatus" command is no longer valid from SUSE 12.x and above. This has changed to "wicked ifstatus"
Updated: June 25, 2026
ID: 000190564
The Management Console Server (MCS) does start after a rollback, reporting "GSAN rollbacktime does not match stored rollbacktime."
(Applicable to Virtual Backup Appliance (VBA), Integrated Data Protection Appliance (IDPA), and any Avamar configuration)
Updated: June 23, 2026
ID: 000077888
When a vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, NetWorker, Avamar, and Cyber Recovery.
Updated: June 23, 2026
ID: 000464399
This article explains the failure of remote mccli commands after upgrading Java to version 1.8.0_492 and provides a workaround to restore functionality.
Updated: June 22, 2026
ID: 000466865
Avamar sub‑domain admin sees greyed‑out restore destination options because required direct‑restore privileges are disabled in mcserver.xml.
Updated: June 22, 2026
ID: 000466264
The Rivest Cipher 4 (RC4) cipher removal Microsoft CVE-2026-20833 pertains only to Microsoft Windows Kerberos (Active Directory domain controllers). Avamar software does not contain a vulnerability related to CVE-2026-20833 and does not require a patch.
Updated: June 19, 2026
ID: 000478819
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: June 16, 2026
ID: 000080598
This KB article discusses how to find the Software Serial ID (SWID) that is required to open software product service requests or support cases.
Updated: June 16, 2026
ID: 000221319
Avamar SQL backups can fail with timeout and I/O errors when the SQL Client system experiences high CPU and memory utilization. The issue occurs when other server processes consume critical resources, which prevents Avamar backup processes from completing successfully.
Updated: June 10, 2026
ID: 000227635
This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.
Updated: June 10, 2026
ID: 000183044
Avamar versions 19.7, 19.8, and 19.9 File Level Restores (FLR) may fail after the Avamar server is upgraded from version 19.4 or earlier.
Updated: June 10, 2026
ID: 000208207
The alerts which appear depends on the configuration of the Avamar Administrator console. This article discusses how to prevent unwanted alerts from appearing.
Updated: June 10, 2026
ID: 000021223