NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Virtual Machine (VM) image and instant recoveries are failing with "Could not update vmx file's 'nvram' entry"

"SSL Certificate Cannot Be Trusted" and "SSL Self-Signed Certificate" are two known messages reported on NetWorker server by the different vulnerability scanner tools. This article explains the reported message and where to apply CA signed certificates to overcome the report warnings.

Recover command with exclude file causes Segmentation Fault (core dumped) on versions 19.11 and 19.12. This is planned to be fixed in versions 19.11.0.5 and 19.12.0.2.

How to use nsrclientfix to identify and fix clientid problems on a NetWorker server.

When recovering a VM using vProxy - Image Recovery - the recovery is marked as successfully completed but the VM is unable to power on due to a missing disk.

NetWorker Virtual Edition (NVE) upgrade failed, reporting "Default Server Protection Policy is corrupt or does not exist. Please validate the Server Protection before proceeding with the upgrade. - operation failed"

Unable to fetch backup details when the nsrinfo command is run from the OpenVMS client. The command fails with the below error: 9714:nsrinfo: cannot start session with server <NW server> 102269:nsrindexd: Permission denied, '<user id>' on '<short name' must have remote access privilege to client '<FQDN>'.

NetWorker Module for Microsoft (NMM) backup fails when SQL client running Module for Microsoft Applications (NMM) and database CHECKSUM enabled for Page verification.

RabbitMQ crashes after upgrading Dell EMC NetWorker to 19.13.0.2 or 19.12.0.4 on Windows Server 2012/2012 R2 because it bundles Erlang/OTP 26, which Windows 2012 does not support.

NetWorker: Incomplete Policy Notifications for Parallel Save Stream Backups due to NetWorker client trying to communicate down a network interface which is not accessible to it.

The nsrimportmmdb fails for some savesets. Error: "Failed to merge save set Bad fragment found in save set." The reason for import failure was a code issue that has been fixed in the NetWorker version 19.9.0.4.

Documenting the ports used by the NetWorker authentication service daemon.

NetWorker server daemon.raw shows error: "Unable to get authentication credentials for nsrmmd"

This article provides information regarding protecting VMware Virtual Machines (VM) when registering a ESXi host (instead of vCenter server) directly in NetWorker.

Performing NDMP in place recovery of Isilon data from multistream backup using CLI nsrndmp_recover command fails with error NDMP data server has an internal error.

During an upgrade of the NetWorker Virtual Edition (NVE) appliance to 19.9.x the upgrade fails at step 43 of 51 stating "Reconfiguring NetWorker Management UI Settings Failed."

The NetWorker VMware Integration Guide lists some limitations regarding LVM configurations on Linux VMs. This KB provides additional information about how to determine if a system is using an LVM configuration which does not support vProxy FLR.

NetWorker VMware Protection (NVP) vProxy VMDK (Disk) restore shuts down a Virtual Machine (VM) as part of the restore.

This KB is intended to aid backup administrators and support agents who are unfamiliar with the NetWorker VMware Protection (NVP) solution. It gives a general overview of vProxy components and logs, additional relevant articles are also provided. This KB can be used to perform initial diagnoses when engaging support to ensure that an accurate issue statement is provided.

In environments with multiple NetWorker datazones, NetWorker authentication may be configured through a single authc server. This KB explains how to use a header to direct NetWorker REST API calls to the designated authc server instead of the server in the API URI.

This article provides an overview of how to reset the NetWorker Administrator account password.

A NetWorker server is configured with Simple Network Management Protocol (SNMP) traps using the nsrtrap command. The command is set on the backup action with "On Failure." After upgrading to 19.11.x from a previous release, the traps receiver only receives a nwServerNotification, the failedActionNotification is no longer received.

After entering credentials in the NetWorker Management Console (NMC) Login window and clicking the 'Log In' button, the window stops responding. The Management Console window never appears.

NetWorker VMware Protection (NVP) File Level Restore (FLR) fails to mount disks on Windows hosts with using Veritas Virtual Disk Service Dynamic Provider.

The NetWorker Management Console (NMC) software is updated on a Linux host. After performing the upgrade. The NMC's GST service is not starting up and reporting certificate validation errors.

In a multi-homed environment, the installation of either Flash or html-5 vProxy plugin fails due to the network restrictions across the different VLANs the NetWorker server and vCenter are configured with.

NetWorker vProxy (NVP) Virtual Machine (VM) backups cancel with snapshot errors, reporting a failed digest operation; log shows corrupt digest metadata causing snapshot failure on Horizon clone VMs.

NetWorker is configured to perform Azure Virtual Machine (VM) snapshot backups. The backup policy fails, reporting "nsrazure_save: Command not found"

A NetWorker VMware Protection (NVP) Virtual Machine (VM) File Level Restore (FLR) fails to mount. Instant Access restore may also fail. The error logging returns that the vProxy failed to log in in to the Data Domain because the REST service on the Data Domain is disabled.