Articles
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Data Domain Capacity Resolution Path.
Updated: January 21, 2026
ID: 000192662
GoAV is a tool written for Avamar in the programming language, "Go." GoAV is a command-line interface (CLI) tool used on Avamar to gather information and troubleshoot the Avamar environment.
Updated: January 20, 2026
ID: 000192151
Avamar: VMware clients failing with 10007 error "Process 4018 (/usr/local/avamarclient/bin/avtar) finished Signal 9 exit - killed" due to lack of memory available on the proxy.
Updated: January 21, 2026
ID: 000059044
Avamar: Steps for moving to a new vCenter
Updated: January 21, 2026
ID: 000158056
Avamar: Virtual Machines not backed up when their vCenter folder also contains Avamar proxy VMs
Updated: January 21, 2026
ID: 000168066
Avamar: VMware plugin - FLR Failed to determine the partition type
Updated: January 21, 2026
ID: 000167751
Proxy Deploy Management (PDM) failed to upgrade proxy with error 'Error deleting proxy' in version 7.3
Updated: January 21, 2026
ID: 000170538
Avamar Instant Access Restore of VM is stuck in "waiting client" status due to incorrect Client ID in cid.bin
Updated: January 21, 2026
ID: 000170852
Cloud Tier jobs are not marking Avamar backups. The data-movement policy on Data Domain is incorrect.
Updated: January 21, 2026
ID: 000065784
Unable to install newer Avamar SQL/Exchange agent versions as old plugins registry still exists after uninstallation.
Updated: January 21, 2026
ID: 000014164
Time discrepancy within Avamar Administrator UI 'activity monitor' and 'session monitor' due to lack of time server setting on Avamar Utility Node
Updated: January 20, 2026
ID: 000038490
During the Hyper-V cluster creation, the Avamar Cluster Configuration Wizard requests the backup account credentials but does not validate them even if the Domain Admin account is used.
Updated: January 20, 2026
ID: 000164196
This knowledge base (KB) article provides a solution to address the Exchange backup error "List of selected targets is empty."
Updated: January 20, 2026
ID: 000041008
This article discusses a workaround to resolve Structured Query Language (SQL) AlwaysOn (AO) cluster browse and backup failures due to nondefault listening port.
Updated: January 20, 2026
ID: 000162984
This article discusses issues with restoring a Windows Server virtual machine (VM) using the Windows Disaster Recovery Wizard ISO. The Avamar disaster recovery wizard is unable to detect the Network Interface Card (NIC) driver. This article provides a workaround to create a customized Avamar Disaster Recovery ISO with nonstandard NIC drivers.
Updated: January 20, 2026
ID: 000163586
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: January 19, 2026
ID: 000205512
This article addresses remote (replicated) backups that cannot be seen on the source Avamar grid.
Updated: January 19, 2026
ID: 000272222
This article outlines how to restore a previous Management Console Server (MCS) backup (flush) if a corruption occurs.
Updated: January 16, 2026
ID: 000026452
How to check if replication is up to date between source and target Avamar systems.
Updated: January 15, 2026
ID: 000046218
This article that provides common errors and solutions for command-line jobs.
Updated: January 15, 2026
ID: 000012250
Initial Level 0 (full) NDMP backups to Avamar can exceed 24 h when >10 M files are present; the NAS scans all directories and sends every byte. Enable overtime, avoid aborting L0, use max‑streams (up to 8) and prefer shallow, wide directory trees.
Updated: January 15, 2026
ID: 000054368
SQL backups fail with "Login failed for user" message with multiple SQL server authentication instances.
Updated: January 15, 2026
ID: 000034616
avsetupndmp Network Data Management Protocol (NDMP) auth fails 9633. Cause: GUI‑set ndmp password not applied. Fix: set password using NetApp CLI (ndmpd password ndmp <pwd>) and rerun avsetupndmp then register the client and set "overtime always" using Avamar.
Updated: January 15, 2026
ID: 000183928
Avamar NDMP backups fail after maintenance because the avagent (Avamar backup) service on the NDMP accelerator node was stopped; backups stay in "Waiting Client.” Start the service and enable it at runlevel 3 (chkconfig avagent on).
Updated: January 15, 2026
ID: 000164574
This article explains how to restore data to the original location on Client A when a backup job is active for the same client. Avamar cannot restore files to the same client location because Volume Shadow Copy Service (VSS) writer limitations.
Updated: January 15, 2026
ID: 000020495
This article provides steps for troubleshooting Avamar backup failures to Data Domain.
Updated: January 15, 2026
ID: 000033672
This article discusses backup failures caused by insufficient permissions. This results in errors such as an inability to create files during backup, and provides potential solutions to resolve the issue.
Updated: January 15, 2026
ID: 000038188
When running a backup using Data Domain, a DDR_WRITE failure displays "Calling DDR_WRITE returned result code: 5040" due to Lack of Space in /ddvar."
Updated: January 14, 2026
ID: 000035403
Avamar: Capacity Management - How to delete or expire backups in bulk with the "modify-snapups" tool
How to delete or expire backups in bulk with the "modify-snapups" tool.
Updated: January 14, 2026
ID: 000058216
This knowledge article provides instructions for disabling user profile gathering during Windows backups.
Updated: January 14, 2026
ID: 000054866