NetWorker Module for Microsoft

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

This KB article helps to find certificate properties. Certificate key length and algorithms are verified to ensure strong security, application compatibility, regulatory compliance, and successful SSL/TLS communication between systems.

How to Change NetWorker Authentication Service port Manually

NetWorker Service will start only after completing CloudBoost's initial configuration procedure.

How to change the java heap size for the NetWorker Management Console (NMC)?

Unable to install NetWorker client on Suse Linux 12 (x64) using rpm.

During Network Data Management Protocol (NDMP) backups, nsrdmpix process memory utilization increases causing the backup process or NetWorker to stop responding.

The custom provided 0-bytes length writerlist.txt file makes the writers validation steps fail in preparation of Volume Snapshot Service (VSS) backup.

Error during backup for few Exchange DB using NMM 9.0.0.3 and NetWorker 9.0.0.3. The Exchange Server is version 2013.

Unable to start lmgrd (Dell Technologies License Server).

When a vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, NetWorker, Avamar, and Cyber Recovery.

The NetWorker Management Console (NMC) frequently shows an alert "Unable to connect to Data Domain DD_NAME" however, there is no observed impact to data protection operations.

In NetWorker Web UI (NWUI), save sets for traditional (non-VM) clients fail to populate during restore operations, even though backups exist and are visible using CLI or NMC.

The NetWorker VMware Protection (NVP) solution is configured for Virtual Machine (VM) backups. The NetWorker server is configured with Dynamic Association (DA) rules to identify VMs at the time of backup. The NetWorker Management Console (NMC) group "Preview All Virtual Machines" returns the following error for one or more groups "Cannot invoke "COM.legato.gst.GtValueList.Iterator()" because "children" is null"

This article discusses installation of a third-party software on NetWorker vProxy (NVP) Appliance.

NetWorker Module for Microsoft (NMM) Exchange DAG Database recovery fails to mount the database automatically in an alternate or Recovery Database recovery method.

This article details the steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13 or later.

NetWorker Services verify if running and include stopping and restarting services (both UNIX and Windows).

How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.

ADMe supports most major tape backup applications but its integration with NetWorker is considerably more tightly coupled enabling it to report detailed information related to a given tape export by leveraging its different CLI backup commands.

NetWorker Management Console 19.13.0.2 and Later Fails to Install or Upgrade on Windows system.

This article provides a general overview for backup administrators and NetWorker support for troubleshooting the Data Protection Restore Client (DPRC) used to perform VMware File Level Restore (FLR) and SQL application data.

NetWorker "Rules" are configured to identify VMware Virtual Machines (VM) in a NetWorker Protection Group. This dynamically backs up new VMs based on the rule definitions defined and VMs that meet the rule criteria. Some or no VMs are listed. The approach outlined in this article outlines how to diagnose potential configuration issues that result in rules not identifying expected VMware resources correctly.

VMware Virtual Machines (VM) are protected in a NetWorker group using VMware Category Tags. The NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI) group VM preview either shows no VMs or VMs are missing. The vSphere environment contains duplicate Categories. The NetWorker VMware Protection (NVP) backup workflow ignores the VMs which are assigned to a Tag that overlaps with a duplicate Category.

During a file system restore from the NMC user interface, the operation fails with the error message after upgrading the NMC client to version 19.13.

The VMware vCenter server is observing VPXD service unavailability or is unresponsive due to high workload from NetWorker server. This KB provides details on how to tune the NetWorker vCenter inventory discovery process (nsrvim).

NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"

NetWorker is configured to backup Azure Virtual Machine (VM) snapshots. During the backup workflow, successful Azure VM disk backups are performed; however, the 'Azure' save set fails.

NetWorker provides Representational State Transfer (REST) Application Programming Interface (API) which can be used for gather data from the NetWorker application. The "jobs" based GET request reports the dataSize unit as "KB"; However, the value shown is the backup size in bytes not KB.