Disk Library for mainframe DLm2100

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Dell Support can identify which port of a DLm VTE is showing errors via the 'btitool show link info' command. However, if this output is free of errors the customer will need to troubleshoot the customer network.

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Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

IEF292I UNIT xxxx IS ASSIGNED TO A FOREIGN HOST.

This article provides links to several Dell Community pages.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

This article explains how to assign an Initial Company Administrator.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.

DLm utilities are bundled for download and assigned as a 2.xx Version number. However, within each bundle the utilities are assigned version numbers different than the bundle number. The table contained within will show the module levels within each bundle release. NOTE: The 2.xx Utilities Level bundle includes the Utilities Library, the REXX Library, the SAMPLIBU Library, and the SAMPLIBC Library. Additional libraries; SAMPLIBA, REXXAUTC, REXXCMD (replacing the REXX library), have been added in later 2.x.x.

This article explains how to promote Company Administrators.

A tape that is created with either an explicit retention period of zero days or with no retention period specified, using a DLm Device with Data Domain Retention Lock (DDRL). The request is not honored by the DLm solution, and instead, a longer retention period is applied depending upon the storage retention lock dates specified.

This article explains Dell guidelines on company administrator assignment.

Unisphere for VMAX: Server-0 component fails to initialize and shuts down.

During installation of host-based Unisphere, a postgres user and group is created, and this error message is seen: "Unisphere for VMAX Configuration Error. Installation will be aborted. SMAS Database timeout cannot be started"

DLm: vtd application time is not synced to DLm VTE time

DLm users may require working with temporary volumes or for other reasons require deleting tapes from the DLm. This can be achieved with a special run of DLMSCR.

When tape is mounted on a device with Guaranteed Replication (GR) set to RUN, a replication-refresh occurs for Rewind-Unload (RUN) command from mainframe. If replication-refresh exceeds GRTIMEOUT, the host RUN receives a unit check with 'equipment check' sense.

How to handle DLm517E during the scratching, unscratching, or erasing process.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems.

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

Isilon/PowerScale node panics with the following stack: panic @ time 1636820409.559, thread 0xfffff80b615e8000: Fatal trap 12: page fault while in kernel mode Within the stack you see: kernel:lki_shrink_lazy_queue+0x439 kernel:lin_lock_deltaread_lock_loss_probe+0x120

This issue is seen when the nominated device address has not previously been brought online in the life of the IPL.

DLMSCR is attempting to scratch tapes which reside only in a customer's legacy virtual tape system, not the DLm.

Dell Disk Library for mainframe remediation is available for multiple security vulnerabilities] that could be exploited by malicious users to compromise the affected system.