NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The NetWorker Management Console (NMC) server is upgraded to a newer NetWorker release. The upgrade completes successfully, but the NMC is inaccessible. The NMC servers gstd log reports IM003: The specified driver could not be loaded due to system error 126: The specified module could not be found. (PostgreSQL ANSI(x64), C:\program files\emc networker\management\GST\postgres_latest

NetWorker Management Console (NMC) installation or upgrade can fail with error 0x80070643 when the installer is unable to create the postgres_latest symbolic link

NetWorker VMware Protection (NVP) File Level Restore (FLR) mount operation fails. The error returns that it could not mount disks to the VM due to SCSI mounting failure.

NetWorker staging fails for Block Based Backup (BBB) save sets due to a product limitation.

Dell Avamar, Dell Networker Virtual Edition (NVE) and Dell PowerProtect DP Series Appliance / Dell Integrated Data Protection Appliance (IDPA) remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.

NetWorker space reclamation from Data Domain may not proceed due to connectivity issues, even after media database records for the files are removed.

The NetWorker VMware Protection (NVP) vProxy appliance is used to protect the vSphere environment. VMware backups initially complete successfully. The backups then stop responding against one specific vProxy appliance. A virtual machine with excessive files in its datastore directory generates an XML parser error that corrupts the vProxy session state file.

The NetWorker Management Console (NMC) is upgraded to or deployed as 19.12.0.0 -> 19.14.0.1. High memory utilization/memory leak issue is observed on the NMC server's gstd process.

This KB is intended for Dell Partners and NetWorker support. This KB details a troubleshooting approach and does not provide a solution for any specific failure.

When attempting to log in to the NetWorker Management Console (NMC) the login fails with "Could not authenticate this username and password;" however, logins on the NetWorker server are successful.

NetWorker Simple Network Management Protocol (SNMP) notifications are configured using nsrtrap. The traps receiver is not receiving notifications correctly and is reporting "unknown trap"

During a NetWorker server service startup, the NetWorker server process (nsrd) takes a long time to check the RAP database.

This article provides information regarding which NetWorker Virtual Edition (NVE) version includes the SLES tzdata-2026c package.

A virtual machine file-level restore (FLR) performed through the NetWorker VMware Protection (NVP) vProxy appliance fails with the error "The guest operations agent could not be contacted." The vProxy cannot communicate with the guest operating system because VMware Tools is not installed, not running, or running an outdated version on the target virtual machine. This issue applies to all NetWorker and vProxy versions and can affect virtual machines running any guest operating system. Installing or updating to the latest available version of VMware Tools on the target VM resolves the issue.

After adding or updating the NetWorker "Datazone Pass Phrase," previously configured 'Azure Subscription' resources are no longer visible to NetWorker. This

The Recover tab in NetWorker Management Console (NMC) does not display any recovery job information, including both historical and active recovery sessions.

Active Directory backup completes successfully but NetWorker reports clients as skipped when multiple domain controllers back up the same domain from separate client resources.

This article goes over the procedure for upgrading the NetWorker Virtual Edition (NVE) appliance.

This KB provides an overview of how to get the exact "nsrvproxy_recover" command syntax needed for performing a CLI debug Virtual Machine (VM) restore.

A NetWorker Virtual Edition (NVE) appliance OsRollup reports as completed with no errors; however, it is noticed that several operating system packages have not been updated. The issue outlined in this KB impacts NvePlatformOsRollup_2024-R3-v4 and prior.

NetWorker Virtual Edition (NVE) upgrade fails at ~48% (Step 30 of 60) during public key import. The workflow log reports that it fails to import the public key

In Dell NetWorker environments where backup and clone actions are configured within the same workflow, the nsrim process may prematurely delete both full and incremental save sets from the clone volume even though dependent save sets still exist and have not yet expired. This breaks the backup chain on the clone device, rendering recovery from the clone impossible if the primary backup volume becomes unavailable.

Users are unable to launch the NetWorker Management Console (NMC) UI. After downloading and opening gconsole.jnlp, the application begins loading but fails during startup. OpenWebStart reports an XML parsing error and the NMC UI does not launch.

This Article describes several uses for the NetWorker uasm command, which underlies save and recover data encoding and decoding operations. It can be used for performance testing by isolating specific datapath activities and for troubleshooting operations. Finally, it can be used as a low-level recovery assistant for damaged savesets sometimes.

Data Domain claims to need a replication license for a local copy operation which has never historically required one.

Upgrading NVE to recent version 19.4.0.0 may cause an issue with /opt/lgtonmc folder permissions, which prevents GST from starting.

NetWorker Virtual Edition (NVE) Upgrade failing due to error: Failed to import the public key. - operation failed

When NetWorker cluster service failover from one node to another, the Oracle backup failed with lockbox error