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This article provides links to PowerFlex software documentation.
Updated: May 13, 2026
ID: 000307994
This article provides links to documentation for PowerFlex Rack, PowerFlex Appliance, PowerFlex Custom Node, VxFlex Ready Node, PowerFlex Software, PowerFlex for AWS, PowerFlex for Azure and CloudLink.
Updated: May 13, 2026
ID: 000308007
This article explains using the Boot Optimized Storage Solution - S2 (BOSS-S2) configuration utility to import a foreign virtual disk, a feature only when the controller detects a foreign disk.
Updated: May 14, 2026
ID: 000249178
The guide explains converting a hard drive to non‑RAID by iDRAC, then claiming it for a PowerFlex Virtual Storage Area Network (VSAN) cluster and assigning cache or capacity roles.
Updated: May 14, 2026
ID: 000248864
The user is checking performance using FIO (also seen with vdbench) and reports high latency during a rebuild.
Updated: May 14, 2026
ID: 000244398
This article explain how to fix the restore operation failure when password is not encoded as mentioned in the admin guide
Updated: May 14, 2026
ID: 000464562
The ScaleIO Data Server (SDS) panics at startup, producing stack traces and causing a single‑point‑of‑failure state; a Security-Enhanced Linux (SELinux) rule set is suspected, on version 3.5.1.1.
Updated: May 14, 2026
ID: 000244393
PowerFlex upgrade from 3.6.0.6 to 4.5.2 fails, logs show “Failed to fork wrapper” and “Get Installed Components command was not successful” on nodes, caused by low memory and vCPU resources for SVMs.
Updated: May 14, 2026
ID: 000244324
Storage‑Only Resource Group (RG) deployment fails with missing MDM IPs, connection timeouts and ARP errors; the cause is unconfigured port channels required by Partial Network Automation (PNA).
Updated: May 14, 2026
ID: 000244319
Upgrade is blocked because a decommissioned vCenter remains in a compute‑only resource group on PFxM 3.6, preventing PowerFlex Management Platform from complying with the intelligent catalog.
Updated: May 14, 2026
ID: 000242480
The Collects Logs feature collects the logs from all the system nodes although only a few were selected.
Updated: May 14, 2026
ID: 000242474
After successfully unmapping, a volume from an SDC the corresponding block device (/dev/sciniX) is still visible on the SDC side.
This problem can occur when PowerFlex 3.6 SDC is installed in a PowerFlex cluster running an older version of the code (3.5, 3.0.x, etc.)
Updated: May 14, 2026
ID: 000199584
The PowerFlex Gateway upgrade operation fails to upgrade the MDM cluster.
Updated: May 14, 2026
ID: 000199583
ESXi SDC crashes with PSOD.
Updated: May 14, 2026
ID: 000199582
LIA Authentication field resulted in Invalid while performing "Retrieve system topology" from Gateway/Installation Manager's Maintain tab.
Updated: May 14, 2026
ID: 000199107
This article provides instructions on how to check the vm.overcommit_memory and vm.overcommit_ratio settings and how to modify the settings to match best practices.
Updated: May 13, 2026
ID: 000198177
Top PowerFlex Software and Hardware Dial Home Alerts; PowerFlex
Updated: May 13, 2026
ID: 000184617
This article explains the step by step procedure to restore PFMP from a backup file
Updated: May 13, 2026
ID: 000464566
Unable to clear alert after PowerFlex Appliance deployment
Updated: May 13, 2026
ID: 000197911
Memory errors and CMCI storm entries in logs cause load, SDS stalls and decoupling; a failing Dual In-line memory module (DIMM) triggers interrupts, EDAC CMCI rate exceeds threshold, causing storm.
Updated: May 13, 2026
ID: 000197735
RestAPI calls to collect volume statistics sometimes fail with Error 500.
Updated: May 13, 2026
ID: 000197489
SDCs disconnect from SDSs under heavy read IO load.
Updated: May 13, 2026
ID: 000197487
This KB explains how to perform the WSFC conversion at a high-level. It also covers converting an Oracle RAC environment from RDMs to shared VMDKs on NVMe/TCP, even though Oracle RAC does not require SCSI3‑PR. Oracle RAC can run on an SDC‑based VMFS datastore, but because PowerFlex does not support Clustered VMDK on SDC‑based VMFS, SCSI3‑PR‑dependent applications cannot use that configuration. Oracle RAC explanations are also high-level.
Updated: May 13, 2026
ID: 000417124
The customer is using PowerFlex SDR replication to test failover but the destination volume gets mounted "RO" in the multipath -ll output on the Oracle Linux server.
Updated: May 13, 2026
ID: 000241854
PFxM was initially linked to a PowerFlex system, but at a certain point, the PowerFlex system was either removed or deleted.
Updated: May 13, 2026
ID: 000237537
After adding a new SDS to the PowerFlex cluster, and rebalancing data to the new SDS, some SDCs show I/O errors
Updated: May 13, 2026
ID: 000197199
PowerFlex 3.x UI is inaccessible, receive a 404 error when trying to open it. PowerFlex 3.x is reachable from the CLI.
Updated: May 13, 2026
ID: 000233376
This article explains how to troubleshoot the alert PFX00056.0000001 - The Events and Alerts service is unavailable - NATS is down.
Updated: May 13, 2026
ID: 000446689
When doing MDM failover in a new installation for PFMP 4.0.2 (295) after a while you get an error MDM_SELF_SIGNED_CERTFICATE_NOT _TRUSTED.
Updated: May 13, 2026
ID: 000228351
This article explains how to troubleshoot the alert "PFX00102.0000209 - The ETCD certificate is about to expire."
Updated: May 13, 2026
ID: 000446686