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Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated:  May 22, 2026 ID: 000246018

After upgrading to Fabric OS (FOS) 9.1.1c, unable to run inline commands from UNIX or Linux server to the switch with the "fosexec" commands.
Updated:  May 19, 2026 ID: 000218645

This article describes how to collect SANnav technical support information.
Updated:  May 19, 2026 ID: 000020604

This article provides estimates on scheduling lead time when booking RPS upgrades.
Updated:  May 19, 2026 ID: 000021599

Learn how to use PuTTY for SSH key-based authentication. Step-by-step instructions to create SSH keys, add SSH key to PuTTY, and connect with SSH key securely on Connectrix B-Series.
Updated:  May 18, 2026 ID: 000217157

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated:  May 18, 2026 ID: 000205512

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.
Updated:  May 16, 2026 ID: 000206380

Power supply shows up as faulty, reason code 2000e.
Updated:  May 14, 2026 ID: 000052428

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.
Updated:  May 13, 2026 ID: 000126411

Connectrix MDS : 97xx Chassis information missing with error message %PLATFORM-2-PS_UNSUPPORTED
Updated:  May 09, 2026 ID: 000185047

Cisco to Brocade migration. How to import the zoning from the Cisco switch to the Brocade switch.
Updated:  May 09, 2026 ID: 000184651

Attempt to recover the lost the paper transaction key sent with the Ports on Demand (POD) kit.
Updated:  May 08, 2026 ID: 000184328

This KB article discusses the complete methods and steps to apply Cisco Smart Licenses to newly replaced switches in which the previous switch used Smart Licensing.
Updated:  May 08, 2026 ID: 000458943

On a zone activation, all HBAs zoned to a VPLEX front-end port are logged out and lose a path.
Updated:  May 07, 2026 ID: 000181952

How to perform NX-OS upgrade on the MDS switches
Updated:  May 07, 2026 ID: 000180494

Hosts cannot see targets and/or fcpings are not working or only working in one direction. PLOGI/LS_ACC/LS_RJT sent from one device to another are not received.
Updated:  May 05, 2026 ID: 000170627

SnakeLoobpack passed incorrect port range to module warning when SnakeLoopback could not identify faulty device.
Updated:  May 05, 2026 ID: 000170235

Unable to access DCNM SAN Server from DCNM SAN Client, due to "RequestSendFailed: EJBCLIENT000409: No more destinations are available" error.
Updated:  May 04, 2026 ID: 000167445

This article describes Cisco Kernel messages in 97xx switch models.
Updated:  May 04, 2026 ID: 000167130

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated:  April 19, 2026 ID: 000132371

Brocade B-Series SANnav Operator role user unable to log in with LDAP authentication.
Updated:  April 18, 2026 ID: 000081939

This issue is seen when the "Port Error Details" tab under "Port Admin" goes missing while we manage SAN Switches over Web Tools.
Updated:  April 18, 2026 ID: 000078468

SANnav shows Authentication failure while discovering a switch.
Updated:  April 18, 2026 ID: 000063326

VSAN Isolation due to remote zone server not responding
Updated:  April 18, 2026 ID: 000059365

Upgrading switches from 7.2.1a to 7.3.1d and experienced FSPF link issues on multiple ISL ports causing routing issues and subsequent impact to the environment during the upgrade. ISL trunks to edge switches were bounced from the core switch to recover the ISL links.
Updated:  April 18, 2026 ID: 000059361

How to recover from hung state on Management Ethernet port, with no access using webtools, telnet, or SSH
Updated:  April 18, 2026 ID: 000059228

ED-DCX6 upgrades from v8.1 to 8.2.x may create a condition that allows the VF configuration file PORTMAP entry to exceed its character limitation, causing a panic.
Updated:  April 18, 2026 ID: 000058360

Before replacing the optic, follow the procedure in the video for cleaning cables.
Updated:  April 18, 2026 ID: 000058192

ISL bounce doesn't change time on the interface but rather the logical port channel
Updated:  April 18, 2026 ID: 000057946

Unable to reset Factory password.
Updated:  April 18, 2026 ID: 000057302