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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: April 01, 2026
ID: 000185676
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 17, 2026
ID: 000219292
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
This article explains how to assign an Initial Company Administrator.
Updated: February 23, 2026
ID: 000374134
Export of Exchange mail with attachments fails, logging storage‑related errors in ExJBRestoreDC.exe and ES1ObjectViewer. The issue is a software defect fixed in patches after 7.2 SP8 Hotfix 1.
Updated: February 19, 2026
ID: 000168731
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
SourceOne Email Management activities such as Restore, Shortcut, or Archive fail with mailbox logon errors.
Updated: January 29, 2026
ID: 000071429
Notes.ini Extension Manager Settings for shortcut and Journaling tasks
Updated: January 13, 2026
ID: 000020412
How to receive Dell Technical Advisories (DTA) and Dell Security Advisories (DSA).
Updated: December 11, 2025
ID: 000008421
Attempts to prevent RSS feed items from being archived in SourceOne Email Management fail because the system lacks configuration setting to exclude the RSS feed folder, making exclusion impossible.
Updated: December 09, 2025
ID: 000167339
SourceOne Email Management: Historical Archive/Shortcut jobs fail due to SourceOne Service Account exceeding the maximum number of allowed sessions on Microsoft Exchange 2013 or later.
Updated: December 04, 2025
ID: 000171722
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: November 20, 2025
ID: 000182609
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated: September 29, 2025
ID: 000202089
SourceOne Discovery Manager search fails with Provider Gateway search started, result (86042e0a) (0x86041B15) error.
Updated: September 18, 2025
ID: 000081940
Avamar Proxy Deployment Manager is failing during the Create Recommendation process. - Error connecting to mc service.
Updated: September 18, 2025
ID: 000214602
Index sets marked with "Unperformed Transaction" or "Missing Items" status due to transaction file with .xvlts extension stuck in index DropDir folder and multiple copies of the files found in Intermediary folder
Updated: September 11, 2025
ID: 000050194
Index rebuild appears to take a long time to run and eventually fails with missing items when processing messages with certain Excel attachments (xls) after upgrading to 7.2.6.
Updated: September 10, 2025
ID: 000050171
SourceOne Email Management - Activities fails to process certain messages from mailboxes hosted on Microsoft Exchange 2013 causing failures for jobs
Updated: September 10, 2025
ID: 000055223
Microsoft outlook may be unresponsive or stop responding while using SourceOne Offline Access add-in with Microsoft Azure Information Protection (AIP) or Condeco Outlook Add-in.
Updated: September 10, 2025
ID: 000052174
SourceOne services fail to start with error message "Windows cannot start the service. Cannot find the file specified"
Updated: September 10, 2025
ID: 000052609
After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high.
Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error
Updated: September 10, 2025
ID: 000228907
SourceOne OWA Shortcut Add-in returning Server Error when attempting to view original items, HTTP 500 response
Updated: September 10, 2025
ID: 000050309
A user receives a popup error in the Dell Supervisor Reviewer client "Failed to mark the marked messages. Please refresh the message list and try again" when performing a multiselect review on multiple marked messages.
Updated: September 03, 2025
ID: 000055290
SourceOne: Jobs created using SourceOne "File Archive - Historical" activity fails to process items larger than 4GB in size
Updated: September 02, 2025
ID: 000167137