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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
Dell EMC vProtect remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: September 18, 2025
ID: 000195003
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: November 20, 2025
ID: 000182609
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
The following is a process for performing a redirected restore using the RMAN Agent.
Updated: October 23, 2025
ID: 000192197
When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated: September 29, 2025
ID: 000202089
vProtect： Unable to discover some VMs if OpenStack has more than 1000 VMs.
Updated: September 19, 2025
ID: 000215362
vProtect: "Boot device not found" is seen when powering on vProtect on Nutanix.
Updated: September 19, 2025
ID: 000210745
vProtect: The retention setting of the backup destination is not working properly.
Updated: September 18, 2025
ID: 000185157
In the vProtect Virtual Environments screen, the "restore to hypervisor" option is not visible.
Updated: September 18, 2025
ID: 000212903
vProtect-Task (EXPORT) was not performed within the requested time.
Updated: September 18, 2025
ID: 000184464
Avamar Proxy Deployment Manager is failing during the Create Recommendation process. - Error connecting to mc service.
Updated: September 18, 2025
ID: 000214602
After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high.
Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error
Updated: September 10, 2025
ID: 000228907
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: September 10, 2025
ID: 000184051
Client creation wizard fails with host is not valid error due to name resolution issues.
Updated: August 22, 2025
ID: 000056655
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: August 07, 2025
ID: 000228704
Unable to clone policies, error received "Server has encountered runtime error."
Updated: June 25, 2025
ID: 000336880
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: June 18, 2025
ID: 000080598
Dell vProtect: Snapshot backup of Nutanix Acropolis Hypervisor (AHV) fails with error "ExternalAPIException: Disk attachment failed: BusFull : The scsi bus is full."
Updated: May 21, 2025
ID: 000199218
After initial agent installation, vProtect Hyper-v backup fails with [Export] ExternalAPIException: Internal Server Error
Updated: April 03, 2025
ID: 000224085
Hyper-V backup fails with vProtect error "ExternalAPIException: Internal Server Error"
Updated: March 06, 2025
ID: 000224451
The PowerProtect Data Manager appliance is used to protect the Linux File Systems in the environment. The Linux file system Agent installation script (install.sh) does not complete the installation indicating the lsb_release command is not found.
Updated: February 05, 2025
ID: 000206924
/tmp file system marked as not detected after upgrading to PowerProtect Data Manager 19.13 file system agent, in both AIX and LINUX.
Updated: January 29, 2025
ID: 000215297
Unable to edit protection policy in PowerProtect Data Manager 19.13. When trying to edit protection policy, the policy times out on the assets tab.
Updated: January 29, 2025
ID: 000215135
Jobmonitor data request failing for Data Protector server with timeout due to "omnicellinfo" command.
All other requests are running successfully.
Updated: January 20, 2025
ID: 000182957
DB2 Log Retrieval fails Causing both Backup and Restore failures
Updated: October 23, 2024
ID: 000223550
vmir Error <42570>: Query create VM failed to start with error: RuntimeFault.summary
"A general runtime error occurred. Key provider NKP1 is not compatible with host
Reason the host does not support Native Key Provider because it is not in a cluster"
Updated: October 23, 2024
ID: 000213173
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: October 22, 2024
ID: 000185584
PowerProtect Data Manager OS unable to discover a vCenter. Discovery Job Error: 500 unable to find a valid certification path to the requested target.
Updated: October 16, 2024
ID: 000227955
A proxy stuck in Maintenance Pending can be due to the proxy being considered in-use due to reservation leak. Therefore any precheck does not pass. The result of this message is that the customer cannot perform actions such as Enable, Disable, Redeploy, or Delete the VM Direct Protection Engine or NAS protection Engine.
Updated: October 16, 2024
ID: 000226512