NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

This KB details the steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13 or later.

NetWorker VMware Protection (NVP) Virtual Machine (VM) backups fail, reporting an error disabling storage migration.

This article describes a well-known problem with Tape Libraries in a SAN environment which leads to device names being changed by the operating system, leading to application failures.

NetWorker license server returns error due to hostname change.

This KB article discusses nsrlmc issues with nsrd for CLP Capacity licenses.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. The vProxy appliance is failing to register properly with the NetWorker server due to the DNS being unreachable. The NetWorker server is unable to reach the vProxy's DNS. There may be a network interruption, or the DNS IPs were not properly added to the vProxy. Confirm that the DNS server IPs are accurate and reachable from the vProxy.

NetWorker Module for Databases and Applications (NMDA) Oracle RMAN database protection operations fail "RMAN-03009: Failed to load Media Management Library"

Recommendations for network latency tolerance and configuration for NetWorker and Data Domain environments

NetWorker Module for Microsoft (NMM) backup of a SQL Server fails in mirrored configuration where a custom port for mirrored instance is used.

This article describes how to avoid HANA recovery if it stops responding when recovering the database backed up over two or more volumes.

Unable to create a NetWorker client resource, error "Authentication error, why  = Server rejected credential" appears.

When the db2 prune job is run, it returns error ADM850N Unable to delete the backup image with timestamp "20171119024240" SQL2026N. An error occurred while accessing media ."" Reason code:""

This article helps diagnose the issue with HANA database backup in a Dynamic Tiering environment.

This KB provides an overview of how to upgrade the NetWorker server software when installed on a Red Hat Pacemaker (pcs) High Availability Cluster.

NetWorker Azure Virtual Machine (VM) Snapshot backups intermittently fail with the error "Failure when receiving data from the peer(curl error code: 56), Error while copying snapshot to DD." This error appears randomly, during some backups the VM succeeds, on other backups, this failure is observed.

NetWorker is configured to backup Azure Virtual Machine (VM) snapshots. During the backup workflow, successful Azure VM disk backups are performed; however, the 'Azure' save set fails.

NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"

After adding or updating the NetWorker "Datazone Pass Phrase," previously configured 'Azure Subscription' resources are no longer visible to NetWorker. This

Dell Networker remediation is available for Apache Tomcat vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

The NetWorker Web User Interface (NWUI) is used to perform Azure Virtual Machine (VM) restores. A VM restore has completed or failed, but it is not possible to view the recover log from the UI. Clicking the "View Messages" option does not return any results.

There is a workflow with two clients in a Group. The Workflow has a Probe action to trigger a backup action. The Probe succeeds on client 1 but fails on client 2. The backup runs on both clients causing a failure on client 2.

NetWorker Bare Metal Recovery (BMR) fails with: "errno = An existing connection was forcibly closed by the remote host"

Migration from enabler license to unserved XML license fails. NetWorker Management Console (NMC) still shows that the license is in evaluation mode.

Changing the log level to 'debug' may be necessary in order to troubleshoot an issue with NetWorker VMware Protection (NVP) with vProxy Appliance solution (NVP-vProxy). This article explains how to change the log level.

NetWorker Snapshot Manager backup may fail with Internal Error: Failed to get status of import operation

During installation of the NetWorker Management Console (NMC) server software on a standalone Windows host, the installer fails to connect to the NetWorker AUTHC server. The error reported is "Unable to verify Authentication Server's hostname and or port." There are no communication issues between the two hosts.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.