Articles
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Learn how to activate Microsoft Office 2019, 2021, 2024, or 365 on your Dell computer. Follow our instructions for activation, system requirements, and troubleshooting tips for smooth setup.
Updated: April 13, 2026
ID: 000175225
Learn about select Alienware and Dell G Series computers that support CPU overclocking to improve performance. This article explains what CPU overclocking is and how to resolve common issues with CPU overclocking.
Updated: March 25, 2026
ID: 000178575
General Information about video displays that includes video connections and multiple displays.
Updated: April 17, 2026
ID: 000052929
Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.
Updated: April 17, 2026
ID: 000024883
Learn about the specific applications and computer settings on Windows 11 detects the Operating System as Windows 10.
Updated: April 17, 2026
ID: 000193571
The following article provides information about a problem with the Dell Pro Keyboard and Mouse (KM5221W). The keyboard and mouse do not work and reports a dongle mismatch.
Updated: April 16, 2026
ID: 000194959
Learn why the power button on your Dell desktop changes colors or blinks. Understand power states, troubleshooting steps, and how to resolve power issues efficiently.
Updated: April 13, 2026
ID: 000138267
Enhance your Dell computer's speed with our comprehensive guide. Resolve slow performance issues in Windows 11 or Windows 10 by optimizing settings, drivers, and more.
Updated: April 09, 2026
ID: 000192255
Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.
Updated: April 08, 2026
ID: 000179430
This article provides information about how to return service parts to Dell in the United States Region only.
Updated: April 07, 2026
ID: 000178919
Learn about the appearance of Unknown Device in the Windows Device Manager after a BIOS updates.
Updated: April 07, 2026
ID: 000380196
This article provides information about quickly getting up and running after updating to the Windows 10 operating system.
Updated: April 06, 2026
ID: 000138854
WinPE 11 driver pack.
Updated: April 02, 2026
ID: 000211541
You can secure your Dell desktop, laptop, docking stations or monitors with a cable, using the security slot.
Updated: March 27, 2026
ID: 000179489
Information about supported commands for Dell Data Wipe.
Updated: March 25, 2026
ID: 000186133
Resolve overheating and random shutdown issues on your Alienware computer. Know troubleshooting steps, including ventilation tips, BIOS updates, and keep your computer running smoothly.
Updated: March 24, 2026
ID: 000179093
SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.
Updated: March 23, 2026
ID: 000177401
See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.
Updated: March 17, 2026
ID: 000189820
This article provides information about Command Line switches to employ when managing Dell BIOS updates.
Updated: March 17, 2026
ID: 000136752
This article provides information about the Dell client drivers and downloads update release schedule.
Updated: March 17, 2026
ID: 000197092
This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.
Updated: March 17, 2026
ID: 000179526
Learn what GPU drivers are and how to update them for better gaming performance. Follow this guide for Dell graphics driver updates, including how to update video drivers to boost your system’s performance.
Updated: March 17, 2026
ID: 000149321
Ready to play? Learn what makes gaming computers standout from regular computers, and what kind of computer you require to play the latest games.
Updated: March 17, 2026
ID: 000152785
Troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer.
Updated: March 17, 2026
ID: 000139665
The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.
Updated: March 16, 2026
ID: 000136771
Connect your Dell device with Ethernet for faster, more reliable Internet. Discover port locations, speed capabilities, cable types, and quick troubleshooting solutions.
Updated: March 16, 2026
ID: 000178859
This document provides examples of types of damage that are not covered by Dell’s Basic Support Plans, which include the Dell Limited Hardware Warranty (United States and Canada) and/or applicable Dell basic support terms.
Updated: March 13, 2026
ID: 000332239
This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.
Updated: March 10, 2026
ID: 000176966
This article details Microsoft's announcement to end support for Windows 10 on October 14, 2025. Learn how to upgrade to Windows 11 or purchase a new device capable of running Windows 11.
Updated: March 10, 2026
ID: 000308496
The following article provides information about how to resolve the rare occasions when Windows Out of box experience (OOBE) fails. This is seen when you start the out of box setup on your Dell computer.
Updated: March 09, 2026
ID: 000135587
Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.
Updated: March 09, 2026
ID: 000179516
Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk.
Updated: March 09, 2026
ID: 000179508
See the section that matches the code you received, and follow the instructions listed in the Next Steps column. The 2000-8NNN informative messages below are unlikely to be displayed unless they deal with removable devices or media.
Updated: March 09, 2026
ID: 000181162
Your Dell computer does not fully go into sleep mode? Learn how to fix Dell computers that do not go to sleep by updating BIOS, drivers, adjusting settings, and more for Windows 11.
Updated: March 09, 2026
ID: 000149580
Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts.
Updated: March 09, 2026
ID: 000136422
Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter.
Updated: March 09, 2026
ID: 000150882
The following article provides a guide to the Video connectors. How to resolve No Video issues where the user has plugged up to the wrong ports on the monitor, computer, or any combination of the above.
Updated: March 09, 2026
ID: 000133328
The following article provides information about the usage of the Windows troubleshooting resource: The Wireless Network Report
Updated: March 09, 2026
ID: 000141419
How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.
Updated: March 04, 2026
ID: 000181163
If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.
Updated: March 03, 2026
ID: 000192007
Explore this article to troubleshoot wireless networking for your home network on Windows 11. Also, for help with setting up, connecting, sharing files, photos, music, and troubleshooting your wireless network see the appropriate section.
Updated: March 02, 2026
ID: 000192048
How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.
Updated: March 02, 2026
ID: 000179019
Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated: March 02, 2026
ID: 000214907
Learn how to fix USB port issues on your Dell computer, including when a faster USB device runs slower than expected or isn't recognized at all.
Updated: March 02, 2026
ID: 000135207
The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated: February 26, 2026
ID: 000311953
Learn what a Customer Self-Replaceable (CSR) or Customer Replaceable Unit (CRU) is and guidance on how to replace these parts.
Updated: February 17, 2026
ID: 000133412
How to use the Print Screen (PrtScr) key in Windows to take screenshots of the whole screen or only the active window. It explains shortcuts like Windows + PrtScr, Alt + PrtScr, Fn key combinations, where your screenshots are saved, and how the keys may look different on Dell keyboards.
Updated: February 16, 2026
ID: 000147539
Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
Updated: February 16, 2026
ID: 000209740
This article discusses the End of Life and End of Support dates for Dell Digital Delivery and Alienware Digital Delivery, as well as options to migrate to other software delivery tools.
Updated: February 11, 2026
ID: 000336300
Find the right guide for connecting your Dell computer to a TV, monitor, or projector based on your device type and setup needs.
Updated: February 10, 2026
ID: 000155875
Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs
Updated: February 10, 2026
ID: 000177164
What HDMI version does your Dell have? Which cable supports 4K? How to fix no display? Get answers about HDMI ports, versions, and troubleshooting.
Updated: February 09, 2026
ID: 000139468
See the step-by-step instructions on how to download and fill out the Bulk Ownership Transfer form.
Updated: February 06, 2026
ID: 000212140
Learn how to activate Trusted Platform Module (TPM) 2.0 on your Dell personal computer for enhanced security features like BitLocker, Secure Boot, and Windows Hello. This article supports Windows 11, Windows 10, and Windows 8(8.1).
Updated: February 06, 2026
ID: 000189676
This article describes the TPM firmware update process.
Updated: February 06, 2026
ID: 000184894
This article provides quick answers to common questions about Dell drivers. For detailed guides, we have dedicated pages to help you with specific driver tasks.
Updated: February 06, 2026
ID: 000123347
Steps on how to use the command line feature to install Windows 10 drivers.
Updated: February 05, 2026
ID: 000146119
The Alienware Command Center lets you customize the lighting effects and macros on your Alienware AW558, AW958, AW568, AW959, and AW768 gaming keyboard and mouse.
Updated: February 05, 2026
ID: 000127708
How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.
Updated: February 04, 2026
ID: 000137854
How to create a bootable USB flash drive for BIOS updates, operating system installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP).
Updated: February 03, 2026
ID: 000145519
This article provides information about Intel 11th, 12th, 13th, and 14th Generation processors, where installation drives are not found during Windows 11 and Windows 10 installation using retail media or downloaded media from the Microsoft Media Creation Tool.
Updated: February 03, 2026
ID: 000188116
The Windows 10 Test mode message may present itself in one of two different ways. See the section that matches what is on your computer.
Updated: February 02, 2026
ID: 000190354
This article provides information about upgrading Alienware Command Center (AWCC) v5.x to v6.x or later, on Alienware and Dell Gaming computers.
Updated: January 30, 2026
ID: 000219366
Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.
Updated: January 29, 2026
ID: 000175479
Got an Unknown Device with a yellow exclamation mark in Device Manager? Follow our simple steps to identify the device and install the correct driver.
Updated: January 27, 2026
ID: 000151898
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated: January 27, 2026
ID: 000183911
Learn how to subscribe to email alerts for Dell driver updates. Get notified when new drivers are available for your Dell computer. Easy setup and management.
Updated: January 27, 2026
ID: 000139419
Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated: January 27, 2026
ID: 000148845
This article provides information about Windows blue screen issue with "INACCEESSIBLE_BOOT_DEVICE (0X7B)" error code.
Updated: January 14, 2026
ID: 000216532
Learn how to manage Alienware computer features, including AlienFX, AlienFusion, and more, using the Alienware Command Center application.
Updated: January 13, 2026
ID: 000179513
This article discusses how to download and install Foxit PDF Editor (formerly Foxit PhantomPDF) that is sold on Dell computers.
Updated: January 13, 2026
ID: 000191688
This article instructs you on how to download your purchased applications using Dell's application download sites.
Updated: January 12, 2026
ID: 000145101
Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.
Updated: January 07, 2026
ID: 000177712
Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!
Updated: December 24, 2025
ID: 000222021
Learn about the impact of KB5025885 on Windows Updates after May 09, 2023 that may prevent the booting of Microsoft Windows. Potential workarounds are also provided.
Updated: December 17, 2025
ID: 000213253
Help with work order status, Service Request status, warranty status, how to diagnose computer hardware issues and how to setup a repair when needed. And getting information about our automated support tools, shipping, delivery, and accidental damage coverage.
Updated: December 12, 2025
ID: 000129230
BitLocker may not enable after a Hard Drive replacement.
Updated: December 11, 2025
ID: 000137422
This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.
Updated: December 09, 2025
ID: 000192067
See the information concerning issues and questions that you might have with the motherboard in your computer.
Updated: December 04, 2025
ID: 000177564
Update your Dell computer's BIOS in 10-15 minutes with BIOSConnect Firmware Update Over the Air (FOTA). Easy instructions for all Dell models including troubleshooting tips. No Windows needed.
Updated: December 04, 2025
ID: 000226691
Learn about Wireless LAN card issue occurs when running LAN test in SupportAssist 4.0.3.
Updated: December 04, 2025
ID: 000227867
Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated: December 03, 2025
ID: 000126706
This article provides information about how to identify and resolve issues with RAID on a Dell computer.
Updated: December 03, 2025
ID: 000137791
This article provides information about how to enable BIOS Upgrade through Alienware Update (AU) tool.
Updated: November 26, 2025
ID: 000206454
Learn why SupportAssist Consumer version 4.10.1 and 4.10.5 cannot open successfully and recommend restarting the computer.
Updated: November 26, 2025
ID: 000396036
Resolve Dell Alienware Command Center issues with step-by-step uninstallation and installation instructions. Ensure smooth operation of lights, fans, and apps.
Updated: November 24, 2025
ID: 000178439
New Chrome and Edge browser updates restrict local network access by default, impacting experiences on dell.com/support. Learn how to restore functionality by adjusting browser permissions.
Updated: November 24, 2025
ID: 000372996
This article provides information about how to resolve the 1603 error in the Dell Alienware Command Center.
Updated: November 24, 2025
ID: 000137426
Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.
Updated: November 19, 2025
ID: 000148929
The keyboard does not respond, and the keyboard clicks when typing in Windows 11 or Windows 10. This is a result of accidentally enabling Filter Keys.
Updated: November 19, 2025
ID: 000137690
Learn how to restore the Microsoft Windows taskbar and Start menu if they are missing from the screen.
Updated: November 19, 2025
ID: 000152407
Learn how to locate and use your BitLocker recovery key to unlock a Windows device encrypted with BitLocker Drive Encryption.
Updated: November 17, 2025
ID: 000204202
Fix startup problems on your Dell computer with BIOSConnect. Download SupportAssist OS Recovery on supported systems directly from Dell's servers.
Updated: November 17, 2025
ID: 000177771
This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.
Updated: November 13, 2025
ID: 000179087
Troubleshooting an SD card or memory card reader issues on your Dell laptop or desktop? Learn how to fix problems like SD cards not detected, card readers not working, or cards not showing up in Windows.
Updated: November 13, 2025
ID: 000150063
This article provides information to resolve common Alienware FX lighting issues.
Updated: November 13, 2025
ID: 000141237
This article provides more information about how to download and install Adobe Acrobat that is purchased from Dell.
Updated: November 12, 2025
ID: 000180687
The following article has information about downloading Microsoft Office from My Account (previously Dell Digital Locker.)
Updated: November 11, 2025
ID: 000135141
This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated: November 08, 2025
ID: 000216039
This article discusses how to download and install Adobe Photoshop Elements or Adobe Premier Elements that are sold on Dell platforms.
Updated: November 04, 2025
ID: 000182101
A hardware scan run in SupportAssist for Home PCs version 4.8.x reports a Warning status on the History page, but all hardware reports a Pass status.
Updated: October 27, 2025
ID: 000340788
Learn what to do if SupportAssist v4.10.1 shows an invalid message relating to the Internet not working.
Updated: October 22, 2025
ID: 000379372
Information about Windows 11 having an Intel Smart Sound Technology (Intel SST) driver incompatibility problem.
Updated: October 21, 2025
ID: 000224504
Learn about the missing Dolby Vision in MyDell or Alienware Dolby Access when Auto Color Management (ACM) is turned on in Windows.
Updated: October 20, 2025
ID: 000222733
The article provides information about how to handle HttpsBoot booting to Ediags (EPSA) if SecureBoot is set to Enabled.
Updated: October 20, 2025
ID: 000222584
The following article provides information about a network connection issue on OptiPlex desktops. Enabling a metered connection stops the Wi-Fi and Ethernet connections from working.
Updated: October 17, 2025
ID: 000214888
Information about the NVIDIA control panel for the Manage 3D settings crashes in Windows 10 and 11 computers.
Updated: October 17, 2025
ID: 000214379
This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.
Updated: October 15, 2025
ID: 000187485
This article provides information about setting HTTPsBootMode from AutoMode to ManualMode by Dell Command Configure reporting an error.
Updated: October 13, 2025
ID: 000206252
This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.
Updated: October 07, 2025
ID: 000196860
The information about how to start your Windows 10 or 11 personal computer in Safe Mode with Networking has been moved. See the recommended resource below.
Updated: October 06, 2025
ID: 000148239
This article contains Information about the transmit buffer limitations on the Intel Ethernet 10G 4P X710 network card.
Updated: September 30, 2025
ID: 000226401
Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.
Updated: September 28, 2025
ID: 000136692
Learn how to reset or reinstall Windows 11 on your Dell computer. Follow step-by-step instructions for system restore, resetting Windows, using recovery media, and more.
Updated: September 26, 2025
ID: 000192698
Learn how to diagnose and fix CD, DVD, or Blu-Ray drive recognition problems in Windows 11 and Windows 10 on Dell Desktops or laptops.
Updated: September 19, 2025
ID: 000134006
Dell Client Platforms remediation is available for vulnerabilities that are addressed in Security Bulletin NVIDIA GPU Display Driver for February 2022.
Updated: September 18, 2025
ID: 000200143
Dell Client Platforms remediation is available for multiple AMD security vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: September 18, 2025
ID: 000195216
Learn the steps to use the Secure Boot Default Database (DB) in the BIOS to overwrite the Active DB used to boot the operating system with Secure Boot.
Updated: September 12, 2025
ID: 000368610
Information about certain Alienware and Dell systems not being able to update the firmware on Alienware peripherals in Alienware Command Center (AWCC) version 5.x.
Updated: September 12, 2025
ID: 000367845
This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.
Updated: September 11, 2025
ID: 000137122
Troubleshoot Windows Hello PIN issues on Windows 10. Learn how to change, reset, or set up your Microsoft PIN to resolve sign-in problems and resolve error messages.
Updated: September 11, 2025
ID: 000143725
Learn how to successfully complete initial activation for your Office 2021, 2024, or 365.
Updated: September 10, 2025
ID: 000224996
This article describes how to guide a customer through changing the operating system language in Windows 11.
Updated: September 08, 2025
ID: 000203574
The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.
Updated: September 08, 2025
ID: 000137586
Dell Data Wipe securely erases all internal storage via BIOS—ideal for resale, repurpose, or disposal. Protect privacy with enterprise-grade erasure.
Updated: September 05, 2025
ID: 000146892
Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.
Updated: September 05, 2025
ID: 000140298
Secure your BIOS or UEFI with an Admin Password (sometimes called Setup Password). Protect your system BIOS or UEFI from unauthorized changes with our step-by-step guide.
Updated: September 05, 2025
ID: 000219905
Secure your computer at power on. Learn how to set a System BIOS password to prevent unauthorized start-ups.
Updated: September 05, 2025
ID: 000219524
Protect your data even if your drive is removed—learn how to set a hard drive password in the BIOS on your Dell computer.
Updated: September 05, 2025
ID: 000144307
Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.
Updated: September 02, 2025
ID: 000134286
A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
Updated: September 02, 2025
ID: 000139016
The following article provides sound or microphone function troubleshooting for Alienware headsets.
Updated: August 29, 2025
ID: 000217346
Download Alienware wallpapers and desktop backgrounds for your computer.
Updated: August 20, 2025
ID: 000178189
Learn about various tasks that customers commonly perform to tailor Windows 10 to their liking.
Updated: August 20, 2025
ID: 000148666
Learn about the Dell Depot Diagnostics Service and how this process works to help you resolve system problems.
Updated: August 19, 2025
ID: 000138186
Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.
Updated: August 18, 2025
ID: 000126415
Dell Client platforms require a security update to address vulnerabilities in Intel® Converged Security and Manageability Engine (CSME), Intel® Server Platform Services (SPS), Dynamic Application Loader, Intel® Software Guard Extensions (SGX), Intel® Trusted Execution Engine (TXE), Intel® Trusted Execution Technology (TXT), Intel® Active Management Technology (AMT), Intel® System Management Mode (SMM) UEFI BIOS, TSX Asynchronous Abort and Voltage Modulation.
Updated: August 18, 2025
ID: 000129732
DSA-2020-110: Dell Client Platform Security Update for Intel-SA-00334 Vulnerability
Updated: August 18, 2025
ID: 000132103
Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.
Updated: August 18, 2025
ID: 000140068
Dell Digital Delivery and Alienware Digital Delivery have been updated to address two vulnerabilities which may be potentially exploited to cause a privilege escalation with the ability for a non-privileged user to run an executable as SYSTEM.
Updated: August 18, 2025
ID: 000145430
Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.
Updated: August 18, 2025
ID: 000145257
Dell Client platforms require a security update to address vulnerabilities in the Intel® Graphics Driver for Windows
Updated: August 18, 2025
ID: 000147348
Create and manage disk partitions in Windows 11 and 10. Additional information can be found in the linked content from Microsoft.
Updated: August 18, 2025
ID: 000143677
Refer to the Setting up a Mobile Broadband Connection or Checking Your Data Usage sections for help with managing your data usage in Windows 10.
Updated: August 15, 2025
ID: 000146576
Learn about a blue screen error seen on Dell desktops with NVIDIA GeForce Graphics cards installed.
Updated: August 13, 2025
ID: 000222850
This article describes resolving the "Not enough space on drive" error that occurs when attempting to download large files from Dell online applications such as Dell operating system recovery images.
Updated: August 12, 2025
ID: 000147384
Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.
Updated: August 07, 2025
ID: 000192008
See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.
Updated: August 06, 2025
ID: 000181167
Dell Digital Delivery remediation is available for an Insufficiently Protected Credentials vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: July 31, 2025
ID: 000349489
This article provides a step-by-step guide for upgrading your supported Dell device to Windows 11, including information about Dell drivers and common issues.
Updated: July 31, 2025
ID: 000192085
This article has the answers to the most frequently asked questions about DisplayPort. This covers it as a Protocol and as a Port and Connector on Dell laptops, tablets, and desktops.
Updated: July 31, 2025
ID: 000138764
The Dell Parts and Repairs selector show what Dell-certified memory, storage, drives, media, batteries, parts, and upgrades are available for purchase.
Updated: July 31, 2025
ID: 000130752
The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.
Updated: July 30, 2025
ID: 000150790
Learn how to change your Blu-Ray (BD) player's region code. This guide covers finding your disc's region, understanding Blu-Ray player Region Codes, and step-by-step instructions.
Updated: July 24, 2025
ID: 000151519
This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset.
Updated: July 24, 2025
ID: 000143245
This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.
Updated: July 24, 2025
ID: 000178978
Learn the steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.
Updated: July 24, 2025
ID: 000180675
The following article is a guide to a quick fix for On-screen Windows errors seen after changing your computers Serial AT Attachment (SATA) mode.
Updated: July 24, 2025
ID: 000138544
This article discusses the effects on CMOS batteries based on storage conditions, and the length of time left unboxed or not plugged into AC Power.
Updated: July 24, 2025
ID: 000228029
Learn about various issues when upgrading a computer from Windows 7 or Windows 8.1 to Windows 10.
Updated: July 24, 2025
ID: 000177114
Understand what an optical drive is in a computer. Compatibility information about the various types of optical disc drives (ODD) and different types of optical discs.
Updated: July 23, 2025
ID: 000147805
Your product's manuals, user guides, and other documentation contains the information that you must have to get the most out of your Dell product.
Updated: July 23, 2025
ID: 000133505
Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.
Updated: July 23, 2025
ID: 000134730
Learn how to run the CHKDSK utility provided in Windows 11 and Windows 10 to correct file errors or bad sectors on a hard disk.
Updated: July 23, 2025
ID: 000148643
Dell Diagnostic Tools
Updated: July 23, 2025
ID: 000180971
Basic info to help when you have forgotten your Windows password. This article has been superseded by the operating system specific articles within.
Updated: July 23, 2025
ID: 000178934
Can I run Counter-Strike: Global Offensive (CS:GO) on my computer? These are the minimum system requirements including processor speed, memory, hard drive space, graphics card, operating system, and screen resolution.
Updated: July 23, 2025
ID: 000127883
BIOS Update Through Windows Update Fails on Computers with a Discrete Graphics Processing Unit (GPU)
This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.
Updated: July 22, 2025
ID: 000216539
Learn how to fix desktop offset issues by updating drivers, adjusting display settings, and matching screen resolutions.
Updated: July 22, 2025
ID: 000138732
The following article provides information about identifying if a graphics card is fitted and what ports to use. It provides instructions about how to troubleshoot the software and hardware to identify and resolve video issues.
Updated: July 22, 2025
ID: 000175323
Learn how to back up and restore in Windows 10 with File History.
Updated: July 22, 2025
ID: 000193501
This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.
Updated: July 22, 2025
ID: 000149095
Learn how to enable or disable Hardware Virtualization on a Dell computer.
Updated: July 22, 2025
ID: 000195978
How to set your NVIDIA card as the primary GPU, enable NVIDIA video, and switch graphics mode to switchable graphics on Dell laptops. Improve video performance and resolve issues with your frames per second (FPS), video quality, and resolutions for gaming and multimedia.
Updated: July 22, 2025
ID: 000190229
Windows Reliability Monitor is a Windows application that assists you in the identification of software issues.
Updated: July 21, 2025
ID: 000178177
Applications may appear with blurry text in Windows 8.1 or Windows 10. This article provides information about how to resolve the issue.
Updated: July 21, 2025
ID: 000150488
Learn the steps to prevent Microsoft Teams 2.0 from slowing down your Windows 11 startup. Follow our guide to disable auto start effortlessly.
Updated: July 21, 2025
ID: 000193477
This article walks you through the process of enabling the Windows Virtualization Based Security (VBS)/Hypervisor Enforced Code Integrity (HVCI) feature on a Dell computer.
Updated: July 21, 2025
ID: 000192246
Learn step-by-step instructions to open Task Manager in Windows 11. Learn Task Manager shortcuts, hotkeys, and how to open Task Manager with the keyboard.
Updated: July 21, 2025
ID: 000192107
Explore steps to reset your Microsoft password online and on Microsoft products. Resolve Microsoft Account (MSA) issues quickly.
Updated: July 21, 2025
ID: 000192078
Learn how to change the default center-aligned taskbar in Windows 11 to be left-aligned. Follow this guide to customize the Windows 11 taskbar placement.
Updated: July 21, 2025
ID: 000192071
Learn the process of running the PC Health Check app on Windows 10. Ensure that your computer meets Windows 11 requirements with this step-by-step guide.
Updated: July 18, 2025
ID: 000189290
This article contains information about a Windows Defender feature blocking Windows temporary folder access.
Updated: July 18, 2025
ID: 000183984
What is Modern Standby and how it compares to S3 Standby on Dell computers. Find how Modern Standby improves battery life and enables faster transitions.
Updated: July 18, 2025
ID: 000177661
Resolving Windows Update failure to update.
Updated: July 18, 2025
ID: 000178461
Find out more about how to clean your Dell equipment.
Updated: July 18, 2025
ID: 000133659
Learn how to download Windows Debugger (WinDbg) and run it to read minidump files and troubleshoot bluescreen errors in a Windows operating system.
Updated: July 17, 2025
ID: 000149411
Having trouble with File Explorer not responding in Windows 10? Follow this guide to resolve issues by clearing history, resetting folders, and restoring default settings. Restart your computer to fix the problem.
Updated: July 17, 2025
ID: 000148462
Learn How to clear memory on Windows using a batch file. Optimize your computers performance by removing cache and temp files with this step-by-step guide.
Updated: July 17, 2025
ID: 000135233
You can change how you get notifications in your Windows 10 Action Center.
Updated: July 17, 2025
ID: 000134597
The following article provides information about the availability of the Dolby Digital Plus codec on Dell Windows 11 based computers.
Updated: July 17, 2025
ID: 000239726
Information about hardware that is not supported in Windows 10 on Dell computers that were released in 2024 and later.
Updated: July 17, 2025
ID: 000227657
Information about Intune not deploying Dell Optimizer version 4.2.2 if it is downloaded from the Microsoft Store.
Updated: July 17, 2025
ID: 000224821
This article describes an issue where File Explorer in Windows 10 stops responding when opened.
Updated: July 16, 2025
ID: 000148808
Windows fails to activate automatically after having the motherboard replaced. The Windows activation status changes to error 0x803fa067.
Updated: July 16, 2025
ID: 000218462
This article explains how to set the power profiles to decrease the throttling of the CPU.
Updated: July 16, 2025
ID: 000139695
Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.
Updated: July 16, 2025
ID: 000204117
This article describes the support scope for personal computer Game Pass and the Xbox app on Dell devices.
Updated: July 16, 2025
ID: 000207179
Support for the Error Code 0xc0000034 seen in a Windows 7, 8, and 10 No Boot situation.
Updated: July 14, 2025
ID: 000179424
The following article provides information about an issue with Windows 10 reporting that you are signed in with a temporary profile on your Dell computer. It takes you through various methods to resolve this.
Updated: July 14, 2025
ID: 000134012
This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.
Updated: July 14, 2025
ID: 000178855
The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.
Updated: July 14, 2025
ID: 000145172
Learn how to type special characters on a keyboard in Windows. Learn about alt codes, the Character Map, and shortcuts to type symbols with the keyboard.
Updated: July 14, 2025
ID: 000175486
Learn about the Driver Detection not Available message that appears on the Dell support driver download page.
Updated: July 11, 2025
ID: 000200106
The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.
Updated: July 11, 2025
ID: 000149166
This article provides the steps for changing the Computer Name on a Dell computer if it shows Desktop-XXXXXX.
Updated: July 10, 2025
ID: 000137111
This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated: July 10, 2025
ID: 000136315
This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.
Updated: July 10, 2025
ID: 000147138
Steps to fix an Outlook 80090016 error after you have the system board replaced on your Dell computer.
Updated: July 10, 2025
ID: 000137758
The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated: July 10, 2025
ID: 000147155
If the customer restores the computer back to the factory image, the removed application list can incorrectly show "McAfee LiveSafe" as a removed application.
Updated: July 10, 2025
ID: 000181135
Replace the CMOS battery in your Dell desktop computer to maintain BIOS settings and system time. This guide covers the steps for removing, installing, and safely disposing of the motherboard battery, ensuring your BIOS functions properly.
Updated: July 09, 2025
ID: 000135183
Some newly purchased Dell computers may experience an issue activating Microsoft Office. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your Microsoft Office software.
Updated: July 03, 2025
ID: 000340145
Some newly purchased Dell computers may experience an issue activating Game Pass. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your entitled Game Pass offer.
Updated: July 02, 2025
ID: 000340108
Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.
Updated: June 30, 2025
ID: 000144170
Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.
Updated: June 24, 2025
ID: 000177397
Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.
Updated: June 23, 2025
ID: 000147320
This article describes an issue where the TPM cannot be configured because it is in an owned state.
Updated: June 23, 2025
ID: 000139777
Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.
Updated: June 23, 2025
ID: 000129805
Learn how to fix your Alienware laptop when it does not turn on, shows no display, or will not boot into Windows. Solve issues like Alienware boot failure, black screen on startup, and screen not turning on with these troubleshooting steps.
Updated: June 20, 2025
ID: 000179529
Learn how to create and then log in to a local account in Microsoft Windows.
Updated: June 20, 2025
ID: 000140161
What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.
Updated: June 20, 2025
ID: 000145629
This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.
Updated: June 20, 2025
ID: 000148025
Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.
Updated: June 20, 2025
ID: 000135680
Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.
Updated: June 20, 2025
ID: 000138994
This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.
Updated: June 19, 2025
ID: 000198182
Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.
Updated: June 19, 2025
ID: 000133495
Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.
Updated: June 19, 2025
ID: 000178928
The Dell Command Suite is the name of our industry-leading Client Systems Management tools.
Updated: June 18, 2025
ID: 000126750
Check how to downgrade Windows 11 to 10. Follow our guide to switch back from Windows 11 to Windows 10 on your computer within 10 days of upgrade.
Updated: June 18, 2025
ID: 000192019
This article provides information about an issue where a user may hear a pop noise when Windows plays a notification.
Updated: June 09, 2025
ID: 000217428
Learn how to enable Secure Boot and boot in secure mode on your Dell device. This guide covers UEFI secure boot, how to check if secure boot is enabled in the BIOS, and how to turn on secure boot for Windows 10 and 11.
Updated: May 30, 2025
ID: 000190116
The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.
Updated: May 29, 2025
ID: 000325948
This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.
Updated: May 22, 2025
ID: 000202007
Information on how to resolve the "preparing to install" Alienware Command Center Install error
Updated: May 21, 2025
ID: 000179280
This article addresses an issue affecting PXE booting to a Dell USB Type-C to Ethernet dongle.
Updated: May 21, 2025
ID: 000148936
This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.
Updated: May 20, 2025
ID: 000179003
This article provides information about an error with the Dell Optimizer software and System Center Configuration Manager (SCCM) deployment.
Updated: May 19, 2025
ID: 000227659
This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.
Updated: May 16, 2025
ID: 000181161
Information about update errors when using Alienware Update, Dell Update, or Dell Command Update.
Updated: May 15, 2025
ID: 000185515
Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.
Updated: May 13, 2025
ID: 000153123
Information about Platform Configuration Register (PCR) 7 giving a "PCR 7 binding not possible" message when used with TPM and BitLocker.
Updated: May 13, 2025
ID: 000203995
This article provides information about how to disable touch options in Windows 10. This can be difficult when using a Dell Touch-enabled computer as a KIOSK device.
Updated: May 09, 2025
ID: 000137096
This article is a guide to a couple of different methods to complete a Trusted Protocol Module (TPM) firmware update on a Dell personal computer if you get the following error message - "The update image is not for this system."
Updated: May 09, 2025
ID: 000138425
The following guide provides information about resolving a Windows operating system on-screen error. You see the power error: 'There are currently no power options available.'
Updated: May 02, 2025
ID: 000215524
Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.
Updated: April 24, 2025
ID: 000150359
This article provides information about the Alienware AW720H headset battery life is less than expected.
Updated: April 22, 2025
ID: 000222485
This article provides information about headset mute issue, and playback pause issue occur on the Dell Pro Premium Wireless ANC Headset WL7024.
Updated: April 22, 2025
ID: 000223535
This article provides information about the Dell Pro Wireless Headset WL3024
or Dell Pro Premium Wireless ANC Headset WL7024 behavior with Dell Peripheral Manager.
Updated: April 22, 2025
ID: 000219052
Resolving AW720HA, AW720H, AW725H, AW920H, AW520H Alienware headsets microphone to not working.
Updated: April 22, 2025
ID: 000217402
This article provides information about an issue with the Dell Alienware headset when connected using a 3.5mm cable.
Updated: April 22, 2025
ID: 000209764
This article provides information about how to turn on Alienware Wireless Gaming Headset upon arrival.
Updated: April 19, 2025
ID: 000213964
This article provides information about how to start the applications successfully when starting the operating system for the first time.
Updated: April 17, 2025
ID: 000239646
This article provides information about how to resolve microphone issues on the Alienware Dual Mode Wireless Gaming Headset AW720H.
Updated: April 17, 2025
ID: 000214135
Information about intermittent audio issues with the Alienware AW920H headset and Windows 11.
Updated: April 16, 2025
ID: 000222484
This article provides information about how you can identify and resolve issues with the onboard wired Ethernet controller on a Dell Desktop.
Updated: April 15, 2025
ID: 000179426
Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.
Updated: April 02, 2025
ID: 000148441
The following article provides information about a sound quality issue that is seen after plugging in a USB Headset.
Updated: March 14, 2025
ID: 000195820
This article shows the settings for Manufacturing/Management mode settings (Intel AMT) on Dell desktops.
Updated: March 10, 2025
ID: 000142462
The following article provides information about an automatic update issue with Alienware Command Center (AWCC) version 6.5.9.0. AWCC cannot pull and install the latest build if you schedule the task.
Updated: February 25, 2025
ID: 000287096
The following article provides information about problems with the games library in Alienware Command Center (AWCC) 6.3.7.0 and 6.4.15.0 when using the latest version of Steam.
Updated: February 11, 2025
ID: 000228624
Dell Digital Delivery remediation is available for a Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 07, 2025
ID: 000244449
Information about incorrect game mode performance in Alienware Command Center.
Updated: February 04, 2025
ID: 000277861
Dell desktop care tips for better performance. Discover how to clean your computer, follow safety guidelines, and optimize ergonomics for comfortable use.
Updated: August 18, 2024
ID: 000184427
Step-by-step instructions to guide you through the setup process for Windows 11 and Windows10 on your Dell computer using Intel Optane.
Updated: June 27, 2024
ID: 000140714
Dell Digital Delivery remediation is available for a vulnerability in Dell Digital Delivery Service that could be exploited by malicious users to compromise the affected system during installation.
Updated: March 24, 2024
ID: 000216243
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless and Intel Killer Wi-Fi Software that could be exploited by malicious users to compromise the affected system.
Updated: February 20, 2024
ID: 000217644
Dell Client Commercial remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: February 12, 2024
ID: 000203758
Dell Client Platform remediation is available for NVIDIA GPU Display Driver Vulnerabilities that could be exploited by malicious users to compromise the affected system are addressed in Security Bulletin: NVIDIA GPU Display Driver – June 2023.
Updated: October 18, 2023
ID: 000215125
Dell Client BIOS remediations are available for multiple improper input validation vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 20, 2023
ID: 000212204
Dell Client BIOS remediation is available for a buffer underflow vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: July 19, 2023
ID: 000212223
Dell Client Platforms remediation is available for NVIDIA GPU Display Driver vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: April 19, 2023
ID: 000205722
Dell Client Consumer and Commercial platform remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: April 17, 2023
ID: 000208395
Dell Client Platform remediation to address vulnerabilities that may be exploited by malicious users to compromise the affected system are addressed in Security Bulletin: NVIDIA GPU Display Driver - August 2022.
Updated: April 17, 2023
ID: 000202225
Dell Client Platform BIOS remediation is available for a UEFI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: March 24, 2023
ID: 000208382
Dell Client Consumer platform remediation is available for a Dell Client BIOS vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated: February 02, 2023
ID: 000206038
Dell Client Consumer platform remediation is available for Realtek High Definition Audio Driver vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated: December 19, 2022
ID: 000205721
Dell Client Consumer and Commercial platform remediation is available for this vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated: December 07, 2022
ID: 000205718
Dell Client Platforms remediation for a security update to address vulnerabilities that may be exploited by malicious users to compromise the affected system are addressed in AMD-SN-1029: AMD Graphics Driver Vulnerabilities - November 2022.
Updated: November 15, 2022
ID: 000205342
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: October 20, 2022
ID: 000202475
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise one or more affected systems.
Updated: October 05, 2022
ID: 000202323
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that could be exploited by malicious users to compromise the affected system(s).
Updated: September 30, 2022
ID: 000202207
Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated: May 22, 2021
ID: 000180550