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This article provides links to PowerFlex software documentation.
Updated: May 13, 2026
ID: 000307994
This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: May 11, 2026
ID: 000127944
Retrieve the OS device path for a specific virtual drive (VD) in a Linux-based, Windows, or ESXi running PERCCLI server PowerFlex system with an H730p/H740p controller.
Updated: May 15, 2026
ID: 000249346
Retrieve the OS device paths in a Linux-based or ESXi based Storage Virtual Machine (SVM) server PowerFlex system with an HBA330 controller.
Updated: May 15, 2026
ID: 000249342
get_info.sh - collect diagnostic information from a PowerFlex host and pack it into a support bundle
Updated: May 15, 2026
ID: 000455324
After MDM switchover, SDSs cannot reconnect and MDMs crash.
Updated: May 15, 2026
ID: 000203272
SDS gets decoupled - the system might experience DU occasionally if more than one SDS decouples concurrently or in case the SDS decouples during a rebuild.
Updated: May 15, 2026
ID: 000203252
When a vMotion clone of a VM guest is submitted, it takes a lot longer than expected.
Scenario
Due to an environmental configuration issue, there was contention on the vMotion configured NICs that conflicted with iSCSI and VxFlex SDC traffic, causing reduced performance.
Updated: May 15, 2026
ID: 000203240
SDS fails to start up.
Updated: May 15, 2026
ID: 000203235
After restart of ESXi/SVM, the SDS comes up but is in a disconnect state in the UI/CLI.
Updated: May 15, 2026
ID: 000203234
After following NDU flow and switching to 1_node MDM cluster, upgrading Secondary/TB MDMs and trying to put the back into the cluster, MDM throws an error.
Updated: May 15, 2026
ID: 000203063
Upgrade will not start/finish the Finalize step, since the MDM is shown in an upgrade state in progress.
Updated: May 15, 2026
ID: 000203061
When trying to create and map a volume to a Compute Node in OpenStack the operation is taking much more time (comparing to the other nodes) and the client is logging errors against the newly created device.
Updated: May 15, 2026
ID: 000203060
Network connectivity issues cause Secondary MDM/s status to become Not synchronized.
Updated: May 15, 2026
ID: 000203059
There is only one SDC that is having issues w/ performance.
Updated: May 15, 2026
ID: 000203058
SDS reports sockets closed without any network events or evidence of networking issues.
Updated: May 15, 2026
ID: 000203040
Errors are present whenever rebooting the SDC. IO times out from PowerFlex Gateway.
Updated: May 15, 2026
ID: 000203037
Issue Description
vSphere ESXi hosts hang and become inaccessible randomly after experiencing high latency within the datastores.
Updated: May 15, 2026
ID: 000203027
Applications that are using PowerFlex volumes are reporting corruption when RMcache is enabled.
Updated: May 15, 2026
ID: 000202877
In PowerFlex Manager 4.0, performing a Linux Compute Only deployment using a SLES 15 SP3 ISO gets stuck during the OS installation phase.
Updated: May 15, 2026
ID: 000202410
Multiple SDS nodes may intermittently panic with a NO_RESOURCES assertion in spef_SynchronizeExtentDataWithIoCommitPhaseCk during high internal SPEF resource utilization.
Updated: May 15, 2026
ID: 000465101
The customer is using the SDC monitoring pod (also called the sdc-monitor sidecar) and noticed an excessive amount of CPU is being used by it.
Updated: May 15, 2026
ID: 000202226
Using PowerFlex Manager Deployment or Upgrade will fail in Diskless nodes due to the backplane.
When performing deployments on diskless Compute Only (CO) nodes, if the backplane shows as non-compliant PFxM attempts to upgrade and it Fails.
Updated: May 14, 2026
ID: 000200302
This article explains using the Boot Optimized Storage Solution - S2 (BOSS-S2) configuration utility to import a foreign virtual disk, a feature only when the controller detects a foreign disk.
Updated: May 14, 2026
ID: 000249178
The guide explains converting a hard drive to non‑RAID by iDRAC, then claiming it for a PowerFlex Virtual Storage Area Network (VSAN) cluster and assigning cache or capacity roles.
Updated: May 14, 2026
ID: 000248864
The user is checking performance using FIO (also seen with vdbench) and reports high latency during a rebuild.
Updated: May 14, 2026
ID: 000244398
This article explain how to fix the restore operation failure when password is not encoded as mentioned in the admin guide
Updated: May 14, 2026
ID: 000464562
PowerFlex upgrade from 3.6.0.6 to 4.5.2 fails, logs show “Failed to fork wrapper” and “Get Installed Components command was not successful” on nodes, caused by low memory and vCPU resources for SVMs.
Updated: May 14, 2026
ID: 000244324
Top PowerFlex Software and Hardware Dial Home Alerts; PowerFlex
Updated: May 13, 2026
ID: 000184617
This article explains the step by step procedure to restore PFMP from a backup file
Updated: May 13, 2026
ID: 000464566