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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 06, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
Getting the below error when trying to connect nsrjb on the remote storage node.
nsrjb: User xxx on "Remote_Storagenode_hostname" does not have "Operate Devices and Jukeboxes" privilege on "Networker_Server_hostname"
Reset and inventory also gives the same error.
Updated: April 07, 2026
ID: 000293578
NetWorker: Bootstrap backup fails when saving the authentication database. Error: `nsrauthcasm' exited with code 1 Can't encode arguments.
Updated: April 06, 2026
ID: 000217686
NMCDB backups failed 19240: savepsm: Failed to get the NetWorker Management Console install directory.
Updated: April 06, 2026
ID: 000207282
NetWorker Module for Microsoft (NMM) SSMS tool launching in SQL Management Studio error "Current user does not have required permissions to run backup and restore operations. Relaunch the application with a user that has local administrative privileges."
Updated: April 06, 2026
ID: 000213014
NetWorker Module for MEDITECH - ISB jobs are creating permanent snapshots and volumes on Dell Compellent. This may eventually fill-up space on Dell Compellent.
Updated: April 06, 2026
ID: 000218840
One or more VMware Virtual Machines (VM) fail to perform NetWorker VMware Protection (NVP) backups. The backup error returned is HTTP Status code 401 "failed to download config file"
Updated: April 06, 2026
ID: 000316053
NetWorker is configured with an external authority resource: either Lightweight Directory Access Protocol (LDAP) or Microsoft Active Directory (AD). External user logins fail with HTTP 404 "Make sure that the server is running."
Updated: April 06, 2026
ID: 000316897
NetWorker 19.13.0.0 or 19.13.0.1 report "Access Denied" when attempting to change the Administrator password from the NMC or authc_mgmt command.
Updated: April 06, 2026
ID: 000449235
Any restore attempt made using the NetWorker Management Console (NMC) fails with the error, while backups using this vProxy Appliance continue to work as expected.
Updated: April 06, 2026
ID: 000031361
vProxy Image level restores done from the NetWorker Management Console (NMC) may fail with "ERROR: [156] ddp_connect_with_config() failed,Hostname: <Data-Domain-Name>" seen from the "Recovery Results" page.
Updated: April 06, 2026
ID: 000031485
Use this article to help isolate and troubleshoot vProxy cloning performance issues between two Data Domains.
Updated: April 06, 2026
ID: 000205098
This Article describes a method to find and safely remove default objects which could have been mistakenly created in the NetWorker configuration.
Updated: April 06, 2026
ID: 000222887
This article describes how to enable debugging within the NetWorker Module for Microsoft (NMM) SQL Plugin. This is used for debugging the user interface issues and not for debugging the module backup/restore issues.
Updated: April 06, 2026
ID: 000223805
Adding a client through New Client Properties does not complete, and reports an error "Name is not a valid hostname as it cannot be resolved in DNS.
Updated: April 06, 2026
ID: 000212659
Unable to modify the browse time of a save set from the nsrmm command or from the NMC save sets window. An error appears stating 'Cannot change the browse time of a nonbrowsable save set.'
Updated: April 06, 2026
ID: 000213075
Virtual Machine (VM) backups performed through the NetWorker VMware Protection (NVP) vProxy appliance fail with "Backup failed to disable storage migration for virtual machine with 'VDDK Error: 1: Unknown error." The vProxy's vbackupd-vddk.log indicates a network connection issue between the vProxy and vCenter.
Updated: April 06, 2026
ID: 000213051
This article provides information about configuring concurrent disk backups for NetWorker VMware Protection (NVP).
Updated: April 06, 2026
ID: 000212931
The NetWorker Web User Interface (NWUI) server package is installed on a clustered system. NWUI producing unexpected service startup issues; also, errors are observed inside NWUI when performing admin tasks.
Updated: April 06, 2026
ID: 000212959
The NetWorker Web User Interface (NWUI) server is deployed on a Red Hat HA (pcs) cluster. Some NetWorker operations fail from NWUI.
Updated: April 06, 2026
ID: 000210114
Virtual Machines (VM) File Level Recovery (FLR) or Instant Recover using the NetWorker VMware Protection (NVP) vProxy appliance fails. An error is returned stating "Unable to resolve hostname 'DATA_DOMAIN_ADDRESS.'"
Updated: April 06, 2026
ID: 000204262
After a Data Domain IP change, Virtual Machine (VM) backups using NetWorker vProxy fail with "Failed to open DD Boost connection to Data Domain host."
Updated: April 06, 2026
ID: 000172662
Configure NetWorker advanced file type device (AFTD) on Isilon network file share (NFS) fails error "The user 'root (uid=0)' does not own the contents of the device"
Updated: April 06, 2026
ID: 000206193
NetWorker Module for Microsoft (NMM) Exchange (Granular Level Recovery) GLR restore stops responding when Exchange Server is separated from Data Domain by a firewall.
Updated: April 03, 2026
ID: 000211509
Backups are listing files multiple times during backup of NFS mount.
Updated: April 03, 2026
ID: 000212051
NMM SQL AlwaysOn Availability Group (AAG) Cluster with two nodes - Client Wizard fails to configure listener or cluster name. The dispatcher timed out. Backup also fails with a manually configured client. The SQL hosts are Vitruam machines (VMs) in Azure.
Updated: April 03, 2026
ID: 000218283
NVP-vProxy: Do vProxy backups support Data Domain SMT units?
Updated: April 02, 2026
ID: 000031429
During the registration process of a newly deployed NetWorker VMware Protection (NVP) vProxy appliance, the registration fails with error "Failed to open lockbox."
Updated: April 02, 2026
ID: 000032274
After performing a clean reinstall of NetWorker Web UI (NWUI) and successfully running nwui_configure.sh, attempting to access the NWUI returns an error: HTTP 404 - *Page not found*.
Updated: April 02, 2026
ID: 000447665