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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: January 19, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
After upgrading to NetWorker to 19.9 and later, mail notification does not work.
Updated: January 22, 2026
ID: 000224372
How to start Image Recovery of a Windows Drive from Block-Based Backup (BBB).
Updated: January 22, 2026
ID: 000216410
Unable to modify Workflow or Client properties with the Module-based and VM workflows.
Updated: January 22, 2026
ID: 000220025
Since upgrading to NetWorker 19.9 or 19.10, Save Sets search returns no results.
Updated: January 22, 2026
ID: 000224281
NMM Exchange - Granular Level Restore (GLR) Database with parameter IsExcludedFromProvisioning=False
Updated: January 22, 2026
ID: 000052779
DSA-NDMP backup save set size is too large to not align with the actual size of data.
Updated: January 22, 2026
ID: 000317069
After upgrading NetWorker from version 19.10.0.6 to 19.12.0.1, the nsrd service may fail to start and generate a core dump. This issue is triggered by a new feature related to cloud tier device configuration.
Updated: January 22, 2026
ID: 000370684
The expiration dates of DDBEA/DDBMA SQL backups are specified at the time of backup and cannot be changed. Hence, it is important to ensure that backups are performed with the correct expiration date at the time of backup.
Updated: January 22, 2026
ID: 000014058
NMDA backup of Oracle control file fails with error.
Updated: January 22, 2026
ID: 000056676
Oracle redirected restores failed with error "RMAN-06023: no backup or copy of datafile 1 found to restore"
Updated: January 22, 2026
ID: 000198538
This article provides step-by-step instructions to enable in-flight encryption for securing data in transit between NetWorker and Data Domain systems. By default, this feature is not enabled in NetWorker.
Updated: January 22, 2026
ID: 000225429
Changes to the PowerScale OneFS hardware and changes to NDMP jobs to make more memory intense.
Updated: January 22, 2026
ID: 000192843
These instructions describe how to replace the default NetWorker self-signed certificate with a CA-signed certificate on a NetWorker Management Console (NMC) server.
Updated: January 22, 2026
ID: 000269947
Dell NetWorker remediation is available for libxml2 security vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: January 22, 2026
ID: 000338768
Backup fails with Unable to create session channel with nsrexecd on host client-name to execute command 'savefs -s server-name -c client-name -g
Updated: January 22, 2026
ID: 000207523
The NetWorker server daemon.raw posts a warning stating that it detected orphaned save set records on a disk volume.
Updated: January 21, 2026
ID: 000172371
This article describes how to export the media database from any OS for uploading to NetWorker Support.
Updated: January 21, 2026
ID: 000032989
NetWorker Backup Server bootstrap backup fails with error:
4746:save: external ASM `nsrauthcasm' exited with code 1
32098:save: /app/nsr/authc/data/authcdb.mv.db was not successfully saved.
Updated: January 21, 2026
ID: 000404345
This article provides step-by-step instructions for safely deleting a Data Domain (DD) device from the NetWorker server using the command-line interface (CLI). Ensure that you have administrative privileges (Windows) or root access (Linux) before proceeding.
Updated: January 21, 2026
ID: 000317657
NetWorker Management Console (NMC) GST service is not starting on a Windows NMC server.
Updated: January 21, 2026
ID: 000034519
Max DB restore using NetWorker fails with error
"encountered error -24920: The backup tool failed with 254 as sum of exit codes. The database request was canceled and ended with error -903 "
"
Updated: January 21, 2026
ID: 000198575
Dell EMC NetWorker: Unable to check out 'NETWORKER_UPDATE': status - -9 'Invalid host. (-9,57)
Updated: January 21, 2026
ID: 000199901
An alert appears in the NetWorker Management Console (NMC) related to license validation, with the following error message:
CLP API returned the following error code -140: associated message is 'A bad command was found in a message'. Please obtain the appropriate license feature for the license file.
This issue indicates that the license file is either missing necessary features or includes unsupported commands, leading to license check failures.
Updated: January 21, 2026
ID: 000317694
Getting the below error when trying to connect nsrjb on the remote storage node.
nsrjb: User xxx on "Remote_Storagenode_hostname" does not have "Operate Devices and Jukeboxes" privilege on "Networker_Server_hostname"
Reset and inventory also gives the same error.
Updated: January 21, 2026
ID: 000293578
NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"
Updated: January 21, 2026
ID: 000404209
How to change the java heap size for the NetWorker Management Console (NMC)?
Updated: January 20, 2026
ID: 000019476
This KB provides a general overview of NetWorker services and ports.
Updated: January 20, 2026
ID: 000204031
NetWorker is installed on a Windows system. The NetWorker Management Console (NMC) Monitoring tab shows no status details. Accessing policy, workflow, or action details returns "ACCESS_REFUSED."
Updated: January 20, 2026
ID: 000057447