PowerFlex custom node R660

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article explains how to create and import an iDRAC certificate.

This article describes a cause for hostd service on ESXi to be non-responsive, and cause the server to become unresponsive to management operations from vCenter. The particular scenarios where this happens is when NFC operations such as backup or replication jobs are performed on disks with an IO filter attached.

Dell Micron 9550 E3.S Non-Volatile Memory Express (NVMe) solid state drives (SSDs) may report "unknown" status in iDRAC during warm reboot stress testing without an Operating System (OS) installed.

This article explains how to perform the WSFC conversion at a high-level. It also covers converting an Oracle RAC environment from RDMs to shared VMDKs on NVMe/TCP, even though Oracle RAC does not require SCSI3‑PR. Oracle RAC can run on an SDC‑based VMFS datastore, but because PowerFlex does not support Clustered VMDK on SDC‑based VMFS, SCSI3‑PR‑dependent applications cannot use that configuration. Oracle RAC explanations are also high-level.

This article explains an issue where the keycloak-0 pod reports a health check failure due to database connectivity problems caused by an incorrect DNS configuration. This issue impacts authentication services managed by keycloak

This knowledge article describes how to set up a Bring Your Own (BYO) Linux PowerFlex Management Platform (PFMP) for Appliance Deployment with PowerFlex 4.x. This environment is only supported using a Request Process Qualification (RPQ) approval.

SupportAssist stops sending CloudIQ alerts; Network loss between SupportAssist and Secure Remote Services causes it.

iDRAC SNMP or syslog target, or both should point to the snmp load balancer IP on the out of band network. In certain scenarios, the OOB SNMP load balancer IP is missing from the config.

Dell Micron 9550 E3.S NVMe Drive Activity-Led light turns off during the server startup process.

This article describes the basic steps required to collect support data from a Kubernetes-based PowerFlex Manager Platform (PFMP) system and the PFMP installer.

PowerFlex Manager generates a 2-year default self-signed SSL certificate when it is deployed. You can replace this default SSL certificate by generating a CSR, having it signed by a trusted certificate authority and uploading the signed certificate to PowerFlex Manager. If you are not using a trusted certificate authority and must renew the default self-signed SSL certificate, then you can use the following instructions.

The user Cannot log in to scli after changing the PFxM SSL certificate. After changing the self-signed SSL certificate to a custom-signed SSL certificate, logging in to scli no longer works.

The PowerFlex gateway Secure Sockets Layer (SSL) certificate expires every 90 days. This affects the Container Storage Interface (CSI) Driver for PowerFlex deployments that use this certificate.

Unable to apply PowerFlex license, receive error code ASMCOMMONS.0070.

PowerFlex Manager 4.x may show false alerts—CONFIGURED_SPARE_CAPACITY_SMALLER_THAN_LARGEST_FAULT_UNIT, STORAGE_POOL_UNBALANCED, NOT_ENOUGH_FAULT_UNITS_IN_SP due to a known software issue pending fix.

PowerEdge 16G BOSS N1; logs VLT0204 (BOSS CPLD voltage out of range) or VLT0205 on PowerEdge T160/R360/T360/R260 platforms running Complex Programmable Logic Device (CPLD) version 1.4.0. PowerEdge R660 and R760 platforms running CPLD versions v1.2.6 will not log any voltage out of range warnings in the LC or SEL logs.

SDC is failing to start scini service with insmod error: "could not insert module ../scini.ko: Required key not available." UEFI Secure Boot is enabled or the kernel parameter module.sig_enforce is set on the SDC host. This configuration is not supported for PowerFlex deployment.

Scli login fails with "Error: Failed to connect to MDM 127.0.0.1:8611" Scenario

This article explains the procedure to perform a clean Shut Down or Startup of a PowerFlex system running in ESXi or Two Tier Environment.

This article contains the initial steps to take on all PowerFlex performance-based issues when observing performance degradation, low Input Output Operations Per Second (IOPs), low MB per sec, or high latency.

Applying for a license from PowerFlex Manager Platform (PFMP) fails with the error "The license key is invalid or does not match this version (ASMCOMMONS.0049)."

SDS remains disconnected after generating a new certificate due to an OS conversion.

The UI login page loads, but entering credentials shows an error; Pod remain running while authentication stalls at the SSO stage

Slow, non‑SSD storage on the cluster VMs leads to etcd latency over one second, triggering repeated pod restarts, node NotReady states and loss of PowerFlex Management Platform (PFMP) UI access.

Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.

Micron 5x00 Series SSDs may experience read/write performance degradation after reaching approximately 65,535 power-on hours (POH) (~7.5 years of continuous operation). This issue is limited to performance impact only and does not cause data loss or drive failure.

This article provides links to PowerFlex custom node technical documentation.

PowerFlex version 3.6 and above detects when a port or socket frequently disconnects (flapping) and proactively disqualifies the path, preventing general disruption across the system. Customers must investigate the source of the interruptions with their internal team.

Procedure to update firmware to mitigate an issue of NVDIMM batteries losing charge on PowerFlex custom (R650, R750) nodes.