NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

This KB article helps to find certificate properties. Certificate key length and algorithms are verified to ensure strong security, application compatibility, regulatory compliance, and successful SSL/TLS communication between systems.

The NetWorker Management Console (NMC) user interface fails to launch and displays a message instructing the administrator to verify that the authentication service is running. The gstd.log file records a hostname‑resolution error pointing to an invalid server name.

How to Change NetWorker Authentication Service port Manually

NetWorker Service will start only after completing CloudBoost's initial configuration procedure.

How to change the java heap size for the NetWorker Management Console (NMC)?

When opening a case with customer support, the following logs should be provided in order to expedite the troubleshooting process.

NetWorker Module for Databases and Applications - Install and Configure Oracle on AIX. Prerequisites, Installation, Linking NMDA in a Oracle environment, Create an Oracle Database Client resource for Backups,

Deploy the vProxy appliance from the vCenter server or the ESXi host. This article provides steps on how to Deploy the vProxy OVA on an ESXi host.

How to Add NetWorker Packages to the repository using the Software Administration Wizard?

NetWorker client backups fail, reporting pseudo_saveset aborted, inactivity timeout has been reached.

Unable to install NetWorker client on Suse Linux 12 (x64) using rpm.

During Network Data Management Protocol (NDMP) backups, nsrdmpix process memory utilization increases causing the backup process or NetWorker to stop responding.

NetWorker 9.x remote Data Collection failing with the following error: Error running jobquery against server

Unable to run the mminfo command.

The custom provided 0-bytes length writerlist.txt file makes the writers validation steps fail in preparation of Volume Snapshot Service (VSS) backup.

Error during backup for few Exchange DB using NMM 9.0.0.3 and NetWorker 9.0.0.3. The Exchange Server is version 2013.

This KB article discusses NetWorker disaster recovery support.

Unable to start lmgrd (Dell Technologies License Server).

When a vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, NetWorker, Avamar, and Cyber Recovery.

The NetWorker Management Console (NMC) frequently shows an alert "Unable to connect to Data Domain DD_NAME" however, there is no observed impact to data protection operations.

In NetWorker Web UI (NWUI), save sets for traditional (non-VM) clients fail to populate during restore operations, even though backups exist and are visible using CLI or NMC.

The NetWorker VMware Protection (NVP) solution is configured for Virtual Machine (VM) backups. The NetWorker server is configured with Dynamic Association (DA) rules to identify VMs at the time of backup. The NetWorker Management Console (NMC) group "Preview All Virtual Machines" returns the following error for one or more groups "Cannot invoke "COM.legato.gst.GtValueList.Iterator()" because "children" is null"

NetWorker Management Web UI (NWUI): Triage and Troubleshooting Guide

This article describes an issue with Red Hat 8.10 and 9.4 that prevents the configuration or use of tape devices with NetWorker.

This article discusses installation of a third-party software on NetWorker vProxy (NVP) Appliance.

This article details the steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13 or later.

NetWorker Services verify if running and include stopping and restarting services (both UNIX and Windows).

How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.