NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

Log in to NetWorker Installation Manager (AVI webpage) fails with: The password has already expired.

After adding or updating the NetWorker "Datazone Pass Phrase," previously configured 'Azure Subscription' resources are no longer visible to NetWorker. This

A Microsoft Azure Subscription was previously added to NetWorker. The Azure subscription is not shown in the NetWorker Web User Interface (NWUI). While attempting to readd the Azure subscription, an error appears stating that the Azure subscription already exists in NetWorker. The subscription is visible from a nsradmin prompt on the NetWorker server.

VSS (microsoft Volume Shadow copy Service) error caused by insufficient disk space on one volume in the Windows OS being backed up

nsrd stops responding many times a day due to inconsistent name resolution of different host names. Cpu and Memory usage are normal.

Backup Failing with error: "Connection timed out"

NetWorker: Incomplete Policy Notifications for Parallel Save Stream Backups due to NetWorker client trying to communicate down a network interface which is not accessible to it.

NMC login gets stuck at 5%. nsrvim is unable to query one (or more) vCenter. The NMC attempts to update VMware View after logging in.

Unable to register NSR VMware proxy 'vproxyname.local': vProxy in unstable state, method not allowed

This article is intended to assist Support and NetWorker Administrators in verifying problems at the library or transport level, to rule out both host and application level issues.

This article is intended to help Support, and NetWorker Administrators determine the causes for a detected robot's inability to accept commands.

Dell NetWorker Comprehensive Guide to Troubleshooting Process Crashes and Core Dumps

This article assists NetWorker support and backup administrators in determining why a configured robot fails to enter a Ready state within NetWorker.

This article is intended to assist both NetWorker support and NetWorker backup administrators to approach and troubleshoot tape library-related issues.

The vProxy is unable to backup any VMs that do not reside on the same esxi host as the vProxy. The vProxy fails to communicate over port 902 for the esxi hosts, hosting the VMs.

SCSI reservation conflict messages and read open errors in daemon.log with NDMP drives configured in a Dynamic Device Sharing (DDS) setup.

NetWorker save of SalesForce, Office 365, CRM Dynamics, OneDrive, SharePoint Online, Xero, Google Drive.

NetWorker VMware Protection (NVP) vProxy appliance fails to backup one or more hard disks. The error returned is VDDK Error 13 "You do not have access rights to this file." This is a general error which translates to "I cannot access this file." The common causes are communication, permissions, or configuration issues.

During the registration process of a newly deployed NetWorker VMware Protection (NVP) vProxy appliance, the registration fails with error "Failed to open lockbox."

How to change the java heap size for the NetWorker Management Console (NMC)?

After upgrading to NetWorker to 19.9 and later, mail notification does not work.

How to start Image Recovery of a Windows Drive from Block-Based Backup (BBB).

Unable to modify Workflow or Client properties with the Module-based and VM workflows.

A NetWorker VMware action used for vProxy backups selects a single NetWorker Storage Node. This action does not provide any Storage Node fallback capability. This article shows a small setup where Storage Node fallback is achieved by other means.

Since upgrading to NetWorker 19.9 or 19.10, Save Sets search returns no results.

NMM Exchange - Granular Level Restore (GLR) Database with parameter IsExcludedFromProvisioning=False

DSA-NDMP backup save set size is too large to not align with the actual size of data.

When configuring Network Data Management Protocol (NDMP) Libraries from the NMC, it detects all the drives but not all libraries.