NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

When applying an OS Rollup package on a NetWorker Virtual Edition (NVE) appliance. The rollup fails at 37% indicating that it failed to generate SSH keys.

A NetWorker VMware Protection (NVP) backup or restore is started; however, the Virtual Machines (VM) in the workflow sit in a "waiting to run" state. VM restore sessions start but do not progress, no write session is established. vProxy backup and recover jobs must be canceled manually. The NetWorker server is 19.9.0.0 -> 19.9.0.3 or 19.10.0.0.

Does the NetWorker Virtual Edition (NVE) appliance support the installation of the Data Protection Advisor (DPA) agent?

How to change the java heap size for the NetWorker Management Console (NMC)?

A NetWorker licensing error appears in the NetWorker Management Console. Warning NetWorker x/x/x, x:xx:xx PM registration Conversion of Flexera License to XML License failed. Contact the DELL Licensing Team to obtain a new XML License and update the licspec properties file. See the Licensing Guide for details.

This Dell Knowledge Base article provides details of NetWorker Runtime Environment software and installation on different platforms.

NetWorker Module for Microsoft (NMM) SQL Server backup fails with "No Active SQL Server Found." This issue appears after upgrading an NMM client from 19.10.x to 19.11.x (or later).

These are the general steps to replace the default NetWorker self-signed certificate with a Certificate Authority (CA)-signed certificate for the "AUTHC" and "NWUI" services. This KB applies when the NetWorker server and NetWorker Web User Interface (NWUI) server are installed on Windows operating systems.

These are the general steps to replace the default NetWorker self-signed certificate with a Certificate Authority (CA)-signed certificate for the "AUTHC" and NetWorker Web UI (NWUI) services.

Rapid7 scan identified security vulnerabilities on various ports of NetWorker.

This article provides instructions for enabling HTTP Strict Transport Security (HSTS) on NetWorker web-based applications.

NetWorker Runtime Environment (NRE) Releases.

RecoverPoint for Virtual Machines (VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection (VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot consolidation errors or Virtual Machine (VM) restarts, during backup operations.

The best practice is to manually stop NetWorker services before rebooting. NetWorker has multiple databases so anytime a server is rebooted it is recommended that NetWorker services be stopped properly before the operating system shuts down. Improper shutdown can have unpredictable results such as database corruption, jobs stop responding, general server instability, and so forth. The most reliable way to do this is to manually stop NetWorker Services and be sure that they are stopped before rebooting.

Oracle schedule backup fails with error. The NMDA error message has been lost. Set NSR_DEBUG_LEVEL to a value greater than 0 and run NMDA.

The NetWorker client service fails to start on a Linux system.

Dell EMC NetWorker vProxy based backups using the Hotadd transport mode show one or more VMs failing with a VDDK 13 error about access rights to the VMDK files.

NMMedi backups started failing for some segments at random with the error. The backup has failed because save set id is marked as failed or suspect or is missing in the media database. The log also shows "Unable to verify caller privileges: Timed out."

How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.

vProxy recover inside Cyber Recovery vault fails with error "Unable to find a usable device for recovery of saveset."

After upgrade to 19.10.0.5, on Windows Server, Virtual Machine (VM) recovery fails with error "Could not parse the date time value"

NetWorker Module for Meditech must support: RecoverPoint for Virtual Machines 6.0.3.1 in vCenter 8.0U3 or higher environment

Windows NetWorker client fails to backup DISASTER_RECOVERY save set reporting Volume Shadow Copy Service (VSS) initialization errors.

NetWorker Module for Databases and Applications (NMDA) IBM DB2 snapshot backups are unresponsive.

NetWorker save of SalesForce, Office 365, CRM Dynamics, OneDrive, SharePoint Online, Xero, Google Drive.

How to Rename a NetWorker Client and Complete Required Post‑Rename Tasks.

DB2 schedule backup failing with Vendor error: rc = 25 returned from function sqluvput due DD to timeout

This article provides general best practice steps to prepare NetWorker for a Data Domain IP address change.