VPLEX for All Flash

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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

This article talks to the issue where the SSH access to the VPLEX management server fails. This article provides the workaround steps to resolve this issue.

This article discusses stale, or phantom arrays present after an array is removed from the VPLEX and the steps to take to remove the phantom array.

This article talks about how to mitigate DU when the LUN type is changed to thick on BE array, which was previously provisioned as thin on VPlex.

This article discusses the Back-End (BE) Path Management function that was added to GeoSynchrony 6.2 and later. It also discusses the handling of Back-End network congestion through its changed BE Path Management functionality.

The purpose of this article is to address Lightweight Directory Access Protocol (LDAP) login issues to the UNIX/Linux shell on an MMCS (VS6) or Management-Server (VS2). Upon successful LDAP login, the shown user is different than the user whose credentials were entered.

This article provides a description of the thin provisioning soft threshold dial-home and recommendations to resolve the warning.

This article talks about expanding a virtual-volume when protected by RecoverPoint.

This article talks to an issue where the ndu pre-check shows error in I/O aborts .

This article talks to an issue where SCSI UNMAP commands fail due to presenting distributed volumes on cross-connected or stretched hosts using different LUN IDs.

This article discusses an issue on the QLogic host bus adapters (HBAs) causing ESXi hosts to lose access to VPLEX volumes upon migration jobs commit.

This article talks to the issue where the Automated metadata backup fails due to "The active metadata device is not healthy." This article provides the remediation steps to resolve this error.

This article talks to what to do if a user is unable to reset a password for a User even though the Password follows all the rules and contains approved special characters.

This article talks to the issue where the distributed device hierarchy is missing an extent and how to resolve the missing extent.

The checksums of the package file do not match due to the parent directory folder owner:group value incorrect.

After a power outage, Management server reboot, or if the Management Console Service is restarted while the VPN is down, VPLEX reports "unreachable directors"

This article is to address the call homes for the following components: Uninterruptible Power Supply (UPS) (VS2/VS6), Standby-Power-Supply (SPS) (VS2), Power-Supply (psa/b) (VS2/VS6), and Battery Backup Unit (BBUs) (VS6), when any of these components are reported as being faulted. The necessary actions to be followed are covered in this article.

This article explains how to manage the I/O forwarding phase during a VPLEX Director NDU by using the --io-fwd-ask-for-confirmation and --io-fwd-timeout options. This allows users to configure the shortest timeout that still meets user requirements.

This article explains how to move one leg of logging volume from one array to another. This is done by detaching one of the existing legs and attaching the new leg from the new location.

This article details the steps to generate a SolVe Desktop procedure to Change IP addresses of a VPlex cluster.

This KB article shows how to view the current core CPU usage on a specific VPLEX director.

This article discusses creating a new meta volume when NO metadata volume exists, then moving the metadata that is in-memory to the newly created metadata volume.

This article talks on how to set up a customer monitor to track specific data.

This article talks about how to mitigate issues related to a single component failure that may impact performance in a VPLEX environment.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This KB article is a list of technical documents and videos produced by Dell Technologies.

Dell VPlex remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides links to several Dell Community pages.