PowerMax 2000

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

A certificate of trust is used between the array's ConnectEMC connect home software and the Secure Connect Gateway (SCG). The certificate is expiring and must be replaced in order for connect home connectivity to be maintained.

This KB explains how to use the Red Hat GitHub kubevirt-rawio-addon repository to present PowerMax Gatekeepers to either a Red Hat OpenShift or Upstream Kubernetes environment.

Running a traceroute

This article explains Dell guidelines on company administrator assignment.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

Powermax/VMAX 3 Array vaulted when MMCS is reseated with DD director.

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

Setting SRDF ports offline to simulate link loss (for an SRDF Metro Failover using Array-based Witness) leads to undesired results.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

How to bring directors online using Solutions Enabler?

Detailed procedure to upgrade Solutions Enabler and Unisphere for PowerMax.

Upon creating a file system (FS) with an identical name to the SNS name, SNS export cannot be mounted using NFSv4.

SDNAS set both replication VDMs (Source and DR) to maintenance mode. Data is not accessible when both VDMs are in Maintenance mode. This article describes how to recover from this condition.

A PowerMax Non-Disruptive Upgrade (NDU) to PowerMaxOS 10.0.1.0 may show a significant SRP change in utilization.

SnapVX Snapshot linked device showing larger Exclusive Effective than expected

Could not perform the symclone incremental establish when R2 devices as source are in a consistent state.

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

Enhancement 114089 may cause issues during Cache Upgrades, or Director, SIB, and DIMM Replacements.

How to configure ECOM service to automatically restart after crashing?

Unisphere for PowerMax Alert Description =Symmetrix 000123456789: Service Processor down or not communicating with the array. OR symevent alert "The Symmetrix Service Processor or MMCS is not communicating with the Symmetrix."

VDM cannot load after a DataMover (DM) panic due to blocked threads, issue is when eNAS is running Version 8.1.15.401 and NFSv4 mounted filesystem.

SRM 4.7.1 Vmax/PowerMax discovery fails after upgrade to SRM 4.7.1 SRM discovery test fails with http-get: command returned with a non-zero status (Status: 5)! 500: Internal Server Error

TDEV's expansion in SRDF and SRDF/Metro active session using SYMCLI.

How to perform storage performance analysis and sizing of ASP capacity and individual disks for an IBM i host system.

The Solutions Enabler symcfg list -demand and Unisphere displays show Metadata usage by percentage, but do not show the numbers that are used for the calculation. Dell users can connect to the array and gather this data.