VxFlex Ready Node

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article provides links to several Dell Community pages.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

SDS devices are missing data after reboot.

PowerFlex Upgrade Customer Preparation Guide

This article provides quick links to Dell PowerFlex for AWS and Dell PowerFlex for Microsoft Azure technical documentation.

Flex OS reporting disk errors against two drives attached to the boss. These are 14G Dell servers.

Use this procedure to verify and upgrade the CPLD firmware version on PowerFlex nodes. PowerFlex Manager does not verify or upgrade CPLD.

During PowerFlex management Platform (PFMP) deployment, one or more MVM's fail to deploy using the wizard with the following error "HttpNfcLeaseState.error."

Sometimes support or customers must locate the Storage Devices from vSphere in PowerFlex. The Presentation Server shows the last eight digits when filtering the volumes by "VTree ID;" however, these digits might be the same for several volumes. The recommendation is to compare the last 16 digits of the eui in vSphere Client with the Volume ID shown in the CLI of the Primary MDM.

This article explains an issue where the keycloak-0 pod reports a health check failure due to database connectivity problems caused by an incorrect DNS configuration. This issue impacts authentication services managed by keycloak

Attempts to log in to PowerFlex UI or CLI using LDAP authentication are unsuccessful. Logins using native 'admin' accounts are still successful.

This article explains how to renew the cluster node certificate when CloudLink is showing the alarm "Cluster node certificate is expired."

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

PowerFlex Manager UI becomes inaccessible.

PowerFlex Manager Platform (PFMP) installation process fails to install fluxtoolkit.

Multiple SDSs decouple after an MDM ownership was issued.

This article explains when it is safe to ignore PowerFlex UI non-compliance when hardware component updates are necessary. The compliance flag in PFxM is a best-practice target matrix. If support and engineering guide our customer community to update hardware to fix an issue seen in the field, such as stated in an LKB, DTA, or DSA, deviation is allowed, supported, and acceptable.

Based on The type of product and the issue that the customer is dealing with, Support must find the correct ELM number to troubleshoot accordingly. ELMV and the ELMSIO numbers are required for SCG engagement and when escalating a case to DEs for further investigation. The agent must be able to differentiate when to use each one and where to locate them in the customer environment.

A guide to deregistering and reregistering the alert connector in PowerFlex Manager 3.6 through 3.8

PowerFlex: How to view specific event messages with PowerFlex Manager Platform (PFMP) 4.x.

Unable to import vCenter networks into PFxM.

This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.

This article describes a cause for hostd service on ESXi to be non-responsive, and cause the server to become unresponsive to management operations from vCenter. The particular scenarios where this happens is when NFC operations such as backup or replication jobs are performed on disks with an IO filter attached.

Release Certification Matrix (RCM) and Intelligent Catalogue (IC) is a tested configuration between firmware across all components to confirm operability and stability in the PowerFlex environment. RCM is for PowerFlex Rack systems and IC is for PowerFlex Appliance Systems. This article will show you how to find which RCM your system is running.

Discovery of new resources from PowerFlex Manager fails with the following error. The device with IP address x.x.x.x cannot be discovered because of an unknown device type.

This article explains how to Standardizing Data VLAN Tagging After PFxM Upgrade and OS Conversion.

The ESXi update failed during the upgrade from version 7.x to 8.x because the RecoverPoint (RP) VIB blocks the ESXi 7.x to 8.x upgrade. The RecoverPoint (RP) VIB must be removed prior to upgrading and reinstalled afterward.

This KB explains the log entry details and the effect on the host and storage systems.