Dell EMC OpenManage Enterprise

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This is the latest version of the Dell OpenManage Enterprise 4.2 Support Matrix.

Information about the technical specifications pertaining to the hardware and software components of Dell Rack and Tower PowerEdge servers

​​​​​​​This article provides an overview and details of the OpenManage Enterprise (OME) console. This system's management console is designed to automate and unify management tasks.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

Deploying a template with the virtual disk configuration set to action ‘CREATE’ fails with the error: "Unable to create a virtual disk due to an invalid combination of span count or number of disks specified for the selected RAID level"

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

This is the latest version of the Dell OpenManage Enterprise 4.4.x Support Matrix.

This is the latest version of the Dell OpenManage Enterprise 4.5 Support Matrix.

Dell OpenManage Enterprise Dell AIOps Infrastructure Observability (formerly CloudIQ) plugin enables you to configure connectivity between OpenManage Enterprise console and Dell AIOps Infrastructure Observability. AIOps Observability is Dell's cloud-based infrastructure AIOps management console and is part of a boarder solution incorporating Application Observability and Incident Management. The OpenManage Enterprise AIOps Observability plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information and receive instructions for selected devices. This information is periodically sent to a Dell secure portal for processing so AIOps Infrastructure can monitor, analyze, report, and action.

Dell EMC OpenManage Enterprise remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

When a customer attempts to register a SupportAssist (SA) plugin, they receive an error indicating the Access key or PIN is invalid. SA plugin registration fails.

After firmware upgrade of iDRAC9 & iDRAC10 to v7.20.60.50 & v1.20.70.50 respectively, the real-time temperature is not displayed in OpenManage Enterprise 4.5.x.

This article provides information about how to obtain iDRAC licenses from MyAccount (Formerly Dell Digital Locker).

Systems Management Training Video that Covers How to Create Alert Policies in Dell EMC OpenManage Enterprise.

Systems Management training video that covers how to configure OpenManage Enterprise Active Directory integration.

Dell OpenManage Enterprise (OME) Directory user first-time login fails when associated with a custom role.

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

Dell EMC SupportAssist Enterprise contains remediation for Third-party Component vulnerabilities that may be exploited by malicious users to compromise the affected system.

Some customers might experience a failure when initiating the console upgrade where the UI hangs with 'Plugin lifecycle operation starting…' message that eventually times out with an error - 'Error occurred while initiating a task to perform the requested action.'

Dell EMC Troubleshooting Tool you can gather more information about failure to discover a network device (for example: Dell servers, clients, or any other network resources) in the management console such as OpenManage Enterprise. Also, it may help to determine the root cause for discovery-related problems for remote devices; run a protocol-specific test for the remote device and verify the results. It also has tools to: configure emails, check availability of ports, run a command on a remote box, send and listen for SNMP traps, and check for warranty status.

Leveraging the 'Reboot Required' filter and selecting all items in this filtered view results in the 'make compliant' job applying all non-compliant firmware components. An unexpected reboot of the target is seen as components that do require a restart are deployed to the target. The issue is only seen if selecting all objects and using the 'Reboot Required' filter. All other filters work as designed.

This article discusses connecting to Dell My Account from OpenManage Enterprise to bind and deploy license entitlements. (formerly known as Dell Digital Locker)

​​​​​​​The Dell OpenManage Plug-in for Nagios XI provides a proactive approach to data center management that delivers features for monitoring current generations of Dell PowerEdge servers through an agent-free method using Integrated Dell Remote Access Controller (iDRAC), Modular infrastructure, Storage, and Networking devices. With this plug-in, users have comprehensive hardware-level visibility including overall and component-level health monitoring for fault detection and resolution.

OpenManage Enterprise administrators may run across several errors during the certificate chain upload (CGEN1008 and CSEC9002) and connection verification stage. The following is a guide to help OpenManage Enterprise administrators in the event they run across errors during this stage of the migration process.

Dell OpenManage Enterprise remediation is available for an Insertion of Sensitive Information into Log File vulnerability that could be exploited by malicious users to compromise the affected system.

Dell OpenManage Enterprise Update Manager plug-in brings Dell Repository Manager functionality to OpenManage Enterprise. Update Manager streamlines the custom repository creation, baseline creation, catalog creation, and downloads of update packages to a single workflow. Update Manager allows for simple management of the repository including delete, import, and schedule refreshes. Update Manager provides an overview screen that shows key information including repository name, catalog used for creation, version, and color-coded criticality.

This is the latest version of the Dell OpenManage Enterprise 4.3.x Support Matrix.

Information about servicing and troubleshooting issues in your Dell PowerEdge Rack and Tower servers' hardware and System Management tools

Systems Management How to Document that Covers How to Install and Register the OpenManage Services Plug-in.