NetWorker Module for Databases and Applications

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

NetWorker Module for Microsoft (NMM) plugin in SQL Server Management Studio (SSMS) becomes unresponsive while performing some SQL restores.

DD Boost device is Marked as suspect, which result in backups not progressing. And Mounting and Unmounting operation for the device fails.

This Knowledge Base article provides a standardized triage checklist for diagnosing and resolving NetWorker Module for Databases and Applications (NMDA) - MySQL backup and restore issues.

How to use nsr_render_log to collect logs.

How to change the java heap size for the NetWorker Management Console (NMC)?

This article describes how to configure tape devices for PowerScale cluster nodes to avoid slow NetWorker Data Management Protocol (NDMP) backups. Add specific tape devices to each node by limiting the devices used in a NetWorker 'Media Pool'.

NMC UI Title bar is not getting updated with the Capacity License even after applying the Capacity License successfully.

NMDA DB2 online backup fails with error nsrdasv: unable to backup sample database due to backup request failure SQLCODE: -2413, SQL2413N online backup is not allowed because database is not recoverable.

Not able to see the Data Domain system in the NMC Enterprise tab, but able to see the Data domain system details in the Devices tab of NMC Administrator. Also, able to see the details of the Data Domain system in nsradmin. When trying to add the Data domain system in the NMC Enterprise tab, getting Error as "The Data Domain System is already defined".

NMM UI stops responding towards the end of restoring a Hyper-V VM.

NMMedi is not reporting correct LUN size for segments larger than 2 TB in nsrnmmsv.raw log

How To install and configure NMDA for DB2 configured as DPF.

NMMedi, Meditech backups fail if there are VMs having a duplicate name in vCenter.

Recovery fails through NetWorker Module for MEDITECH UI and nsrmedirc command line with the error: "nsrmedirc NSR critical Error in operation; status 0x0000076d. The specified time is invalid."

The NetWorker VMware Protection (NVP) solution is configured to perform Microsoft SQL Server backups using the MSVMAPPAGENT. The backup action was scheduled using the "Logs Only" backup level; however, the job immediately fails with "save level is invalid." This article demonstrates how to configure transaction log backups for SQL databases.

NetWorker VMware Protection (NVP) vProxy File Level Restore (FLR) mount operation fails for a Virtual Machine (VM). The error in the mount session log indicates: "SCSI ID 1/0/0/0 does not have a corresponding PhysicalDrive. One possible reason could be that the disks are connected in nonsequential SCSI slots."

NetWorker: Backup fails with "Err: 5955-nfs setattr failed (NFS: Illegal minimum retention time)" when DD Retention Lock enabled

NMM SSMS UI refreshes and clears the backup version selected for restore from "Older" entries.

NMMedi - Meditech ISB backups are failing with error in VMAX environment

The NMMedi user interface keeps consuming memory when left opened and eventually causes backup failure.

Unable to Configure DB2 Client Instance through NetWorker Management Console (NMC) wizard. The nsrdb2ra process core dumps

NetWorker Module for Microsoft (NMM) SQL VDI restore fails with error 'No stripe objects could be located for '/dbname'

NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"

NetWorker Module for Microsoft (NMM) Hyper-v Backup fails with error Failed to convert Virtual Machine (VM) checkpoint of <VMNAME> to reference point.

NetWorker Module for Microsoft (NMM) SQL VDI backups failed but available in SSMS UI to select for point-in-time restore.

This article provides a high‑level triage framework for quickly identifying and isolating issues in NetWorker NMSAP with Oracle environments. It helps administrators and support teams determine the problem domain, gather critical diagnostics, and accelerate resolution.

HOW-TO Guide to successfully prepare and configure NetWorker Module for Microsoft (NMM) to backup and restore Microsoft Office SharePoint Servers.

NetWorker Module for Microsoft (NMM) Hyper-V backups may fail immediately with an error indicating unsupported configuration due to duplicate Virtual Machine (VM) name.