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NetWorker 19.2 introduces the ability to reduce the disk space being used by NetWorker's Client File Index metadata by reducing the browse time of certain save sets and thus causing their index entries to be removed earlier than the retention time for that save set.
Updated: April 17, 2026
ID: 000022944
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 13, 2026
ID: 000205512
NetWorker administration commands return "Authentication library error." The server's daemon log reports "Security token has expired"
Updated: April 17, 2026
ID: 000054703
NetWorker Module for Microsoft (NMM) plugin in SQL Server Management Studio (SSMS) becomes unresponsive while performing some SQL restores.
Updated: April 17, 2026
ID: 000225616
During a File Level Recover (FLR) of a Windows Virtual Machine (VM) protected with the NetWorker VMware Protection (NVP) vProxy appliance. The FLR mount fails, stating that the FLR agent is not installed and the virtual machine does not allow installation. The process returns exit code 1625.
Updated: April 17, 2026
ID: 000052278
NetWorker: Cloning stalls or unreliable since upgrading to v9.1 and uses more memory.
Updated: April 17, 2026
ID: 000052252
Adding a new client or backing up an existing client fails with "A connection attempt failed because the connected party did not properly respond after a period of time." This error is reproducible during any connection issue between the NetWorker processes on two separate hosts.
Updated: April 17, 2026
ID: 000052219
Backups from vProxy are only trying to run on HotAdd even setting them exclusively to NBD and reporting the error message: "Error backup NSR Vmware Proxy is not available for datastore (XXXX) using mode "hotadd" in center "vcenter.domain.com""
Updated: April 17, 2026
ID: 000052190
NetWorker VMware Protection (NVP) Virtual Machine (VM) backups fail, reporting an error disabling storage migration.
Updated: April 17, 2026
ID: 000051964
This article describes a well-known problem with Tape Libraries in a SAN environment which leads to device names being changed by the operating system, leading to application failures.
Updated: April 17, 2026
ID: 000051940
Unable to register NSR VMware proxy 'vproxyname.local': vProxy in unstable state, method not allowed
Updated: April 17, 2026
ID: 000050318
RPS stands for “Recover pipe to save”. This is a new feature that was introduced in networker version 9.0.Enabling RPS will clone multiple save sets in parallel.
Networker is not able to clone the VM savesets.
Updated: April 17, 2026
ID: 000050281
Backup succeeds but gets marked as failed in NMC. The failure message indicates: Error: 'Warning-'' size grew during save'.
Updated: April 17, 2026
ID: 000050052
NetWorker client backups fail, reporting pseudo_saveset aborted, inactivity timeout has been reached.
Updated: April 17, 2026
ID: 000050051
DD Boost device is Marked as suspect, which result in backups not progressing. And Mounting and Unmounting operation for the device fails.
Updated: April 17, 2026
ID: 000050014
This Knowledge Base article provides a standardized triage checklist for diagnosing and resolving NetWorker Module for Databases and Applications (NMDA) - MySQL backup and restore issues.
Updated: April 17, 2026
ID: 000021136
BMR fails displays error x:Program FilesEMC NetWorkernsrtmpOSSR_Info.xml
Updated: April 17, 2026
ID: 000038434
This article explains how to calculate source capacity.
Updated: April 17, 2026
ID: 000029555
Whenever an upgrade of an existing NetWorker installation is performed, services failed to start and we get the above error message.
Updated: April 17, 2026
ID: 000027128
This article outlines how to collect vProxy support bundles, NetWorker logs for VMware Protection, and logs needed when a vProxy system crash occurs.
Updated: April 17, 2026
ID: 000022831
Deploy the vProxy appliance from the vCenter server or the ESXi host.
This article provides steps on how to Deploy the vProxy OVA on an ESXi host.
Updated: April 17, 2026
ID: 000022816
This article discusses how best to use the NSRGet utility to expedite NetWorker troubleshooting.
Updated: April 17, 2026
ID: 000022799
How to use nsr_render_log to collect logs.
Updated: April 17, 2026
ID: 000022793
NMC - problems with refreshing vCenter information in NW 9.1
Updated: April 17, 2026
ID: 000022706
Changing the log level to 'debug' may be necessary in order to troubleshoot an issue with NetWorker VMware Protection (NVP) with vProxy Appliance solution (NVP-vProxy). This article explains how to change the log level.
Updated: April 17, 2026
ID: 000022610
Utility provides an automated, efficient, and human-readable way to perform first-step or basic self-diagnostic for vProxy appliance.
Updated: April 17, 2026
ID: 000022590
DDPCONNCHK can be used to test ddboost connectivity for NetWorker servers, storage nodes, clients, and NetWorker VMware Protection (NVP) vProxies. This is effective for testing ddboost user credentials and full DD communication from a given host.
Updated: April 17, 2026
ID: 000022562
How to create a client resource to backup a standalone Microsoft SQL server.
Updated: April 17, 2026
ID: 000022529
How to customize backup behavior by running preprocessing and postprocessing commands before and after the client backup,
Updated: April 17, 2026
ID: 000022377
The purpose of this article is to help you backup a Lotus Domino file using a command line (nsrdasv). In addition, if there is any issue, this article helps you set debugging and assist you to collect the log files for further investigation.
Updated: April 17, 2026
ID: 000022375