Articles
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This article explains how to create and import an iDRAC certificate.
Updated: May 28, 2026
ID: 000120158
This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
This article explains the requirements to deploy VMware ESXi 9 virtual machines with 4Kn end‑to‑end (E2E) storage when using Dell PowerEdge PERC12 (H965) and newer controllers. It also covers how to identify when ESXi is using 4Kn software emulation (SWE) instead of true 4Kn E2E, and what conditions prevent E2E.
Updated: May 28, 2026
ID: 000467282
This document answers questions about SupportAssist Enterprise.
Updated: May 27, 2026
ID: 000060848
The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.
Updated: May 25, 2026
ID: 000205597
PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.
Updated: May 24, 2026
ID: 000417881
PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.
Updated: May 24, 2026
ID: 000415896
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: May 24, 2026
ID: 000381662
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: May 23, 2026
ID: 000368482
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: May 23, 2026
ID: 000333712
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: May 23, 2026
ID: 000321587
The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.
Updated: May 23, 2026
ID: 000308774
BIOS setting for Collaborative Processor Performance Control (CPPC) will remain disabled after attempting to enable it.
Updated: May 22, 2026
ID: 000293675
Customers may notice that the rear iDRAC system ID button LED on some specific platforms becomes dim or turns off.
Updated: May 22, 2026
ID: 000281224
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
CPUs can be perceived to be hot while server is idle.
Updated: May 22, 2026
ID: 000250878
The HBA355i with Seagate 8 TB SAS hard drive fails to boot to Windows Server 2022 after a cold boot.
Updated: May 22, 2026
ID: 000245194
The Lifecycle Controller logs reports SPDM0001 and SPDM0003 warning messages after every iDRAC reset.
Updated: May 21, 2026
ID: 000242100
USB device latency using an external USB Hub connected to the front or back USB ports on PowerEdge R7725, R6725 systems
Updated: May 21, 2026
ID: 000242069
The Dell SS540 SAS solid state drive is reported as not correctly functioning.
Updated: May 21, 2026
ID: 000237298
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: May 21, 2026
ID: 000227912
PowerEdge R760, R7615 and R7625 24x2.5" NVMe switch backplane upstream link showing PCIe Gen4
Updated: May 21, 2026
ID: 000226823
This article describes how to view and clear the system event log (SEL) in System Setup.
Updated: May 21, 2026
ID: 000226396
This article describes how to find the iDRAC's current MAC address.
Updated: May 21, 2026
ID: 000226214
Updating 16G PowerEdge Server BIOS may result in Secure Boot database updates.
Updated: May 21, 2026
ID: 000226055
Dell solid state drive (SSD) fails after system reports low environment operating temperature.
Updated: May 20, 2026
ID: 000224458
Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.
Updated: May 20, 2026
ID: 000222201
Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold
Updated: May 19, 2026
ID: 000221846