PowerFlex appliance R660

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

PowerEdge servers equipped with Dell Micron 7500 NVMe solid state drives may exhibit elevated fan RPM speeds.

Upgrading to PowerFlex Management Platform (PFMP) 4.8 may cause the UI to load with the error "Failed to initialize" or be accessible but unstable.

PowerFlex CLI (SCLI or Command-Line Interface) is installed as part of the (Meta Data Manager (MDM) component. The PowerFlex CLI is used for users who want to use commands in scripts for automating routine tasks. Logging into SCLI uses a Mutual Transport Layer Security (mTLS) certificate-based login. By default, the certificate used to authenticate is the /opt/emc/scaleio/mdm/cfg/mgmt_ca.pem file. Unlike PowerFlex 3.x, the username and password is the same as the PowerFlex Management Platform (PFMP) WEB UI.

This article covers how to remove a VLAN or change a network within PowerFlex Manager.

PowerFlex software upgrade (gateway) is failing due to missing Java 17 package for CentOS 7 storage nodes in compliance bundle (IC or RCM).

ESXi /var/log/syslog.log is full of 'dcbd' related messages. These messages flood any configured remote syslog servers. DCBD is the Data Center Bridging daemon that runs on ESXi.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

It is a common misconception that if a PowerEdge server fails to boot, does not complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.

PowerEdge R660 and R760 platforms running CPLD versions v1.2.6 report voltage out of range, which prevents the node from powering on.

This article explains how to use the internal HTTP share for 4.x PowerFlex Manager Release Certification Matrix (RCM), Intelligent Catalog (IC), ISO uploads.

Dell PowerFlex Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article explains how to clear device errors from the PowerFlex Manager Platform (PFMP) when a Dial Home (DH) SIO03.02.0000005 is triggered.

Client/servers are experiencing IO errors against PowerFlex-backed devices. The overall backend (MDM/SDSes) appears to be healthy. PowerFlex replication is being used and there are some RPO errors against 1 or more of the RCGs.

PowerFlex Open Manage Enterprise (OpenManage Enterprise) allows a PowerFlex solution to gather telemetry from nodes. This article lists: Supported Versions, Documentation, Functionality and Feature Resources, and AIOps supported versions and documentation.

PowerFlex 4.x Trying to generate the troubleshooting bundle gives an error "The test connection to upload the troubleshooting bundle failed"

The compliance information in PFxM got corrupted and was showing components with old or stale data reflected as N/A in the compliance report.

Procedure to update firmware to mitigate an issue of NVDIMM batteries losing charge on PowerFlex Rack and Appliance (R650, R750) nodes.

Editing a service and selecting a new OS image does not change the OS image reflected in the Service settings or Compliance and OS Repositories.

MDM login does not work with LDAP authentication on Ubuntu 16.04 and higher, with PowerFlex 3.5 and higher.

By default, 14G SO nodes are configured to go to sleep to save power when idle. In the sleep state, when PowerFlex Manager issues IOs the response time is impacted while it wakes up. It is possible to set a parameter that does not allow the CPU to go to sleep but that setting will revert back to the default after a service upgrade.

This article explains when it is safe to ignore PowerFlex UI non-compliance when hardware component updates are necessary. The compliance flag in PFxM is a best-practice target matrix. If support and engineering guide the customer community to update hardware to fix issues in the field, such as stated in a KB article, Dell Technical Advisory (DTA), or Dell Security Advisory (DSA), deviation is allowed, supported, and acceptable.

This article provides an explanation of the backplane hard drive LED indicators.

PFxM-3.5.1-5539 with 13G HC and SO services backed up and restored to 3.7.0-7773 loses the cached network connectivity data for 13G nodes. After the restore, the 13G SO service goes into a critical and error state.

PowerFlex Manager installs operating systems during new service deployment or node expansion with Partial Network Automation using iDRAC virtual media. Sometimes when LACP networking is used with Dell OS 10 switches OS installation failures can be seen depending on the switch cabling used.

Node credentials can be changed from the Resources page of PowerFlex Manager. As many nodes as wanted may be selected and updated, but if too many are selected it could cause timeout issues.

In PowerFlex Manager, a disruptive service upgrade fails if the SVM name in vCenter does not match its hostname.