VPLEX VS6

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This article talks to an issue where the ndu pre-check shows error in I/O aborts .

This article talks to an issue where SCSI UNMAP commands fail due to presenting distributed volumes on cross-connected or stretched hosts using different LUN IDs.

The purpose of this article is to clear the Nondisruptive Upgrade (NDU) precheck errors appearing on the VPLEX clusters after the code upgrade.

This article discusses an issue on the QLogic host bus adapters (HBAs) causing ESXi hosts to lose access to VPLEX volumes upon migration jobs commit.

This article talks to the issue where RecoverPoint is showing no connectivity. Workaround provided.

This article talks to the issue where the Automated metadata backup fails due to "The active metadata device is not healthy." This article provides the remediation steps to resolve this error.

This article describes the backups rotation and the meta data backups renaming. <[HK] - Give detailed description/summary>

This article talks to when attempting to add a license from one cluster of a METRO fails throwing an error "Error-'VPLEXID' property value does not match with the cluster TLA 'CKM00XXXXXX' for the feature 'XXXXX'.

There was a firmware command error received when attempting to unclaim a storage-volume which had been deleted from the backend array.

RecoverPoint (RP) initiators are reported as logged in without a corresponding RecoverPoint Appliance (RPA) registration on a VPLEX Metro configuration when issuing the rp validate-configuration command.

This KB article helps resolve the error "Permissions on the password database may be too restrictive" when logging into the VPlexcli.

This article talks to what to do if a user is unable to reset a password for a User even though the Password follows all the rules and contains approved special characters.

VPlex Distributed Device experiencing performance issues

This article talks to an issue on the VPLEX when a device is removed from a SYMM array and a duplicate ID and LUN ID may be seen on the VPLEX causing it to ASSERT,

This article talks to the issue where the distributed device hierarchy is missing an extent and how to resolve the missing extent.

The checksums of the package file do not match due to the parent directory folder owner:group value incorrect.

During the I/O forwarding phase of NDU, VPLEX might experience a total cluster outage If an Initiator logs into the same target port with different nPortId's. In a GenU action, if an initiator logs into the same target port with a different nPortId, this can also impact the GenU. This article is asking users to ensure that if they are using NPIV, that they enable persistent FCID on their SAN Switches so that when host HBAs log back in during the NDU, or if a host logs out and back in during a GenU, they do so with the same FCID they had previously.

After a power outage, Management server reboot, or if the Management Console Service is restarted while the VPN is down, VPLEX reports "unreachable directors"

This article talks to an issue introduced in the new UDCOM feature that tracks lost pings count not being aged properly leading to the affected path not being used for IO traffic.

This article explains what a LUNZ device is, why a host would see one, and how to remove it.

This article talks about the VS6 calling home for DH Events 0x8a4861d6 and 0x8a4861d7 reporting issues with the BBUs. There is a fix for the issues and a workaround with actions to take to check the state of the BBUs.

This article is to address the call homes for the following components: Uninterruptible Power Supply (UPS) (VS2/VS6), Standby-Power-Supply (SPS) (VS2), Power-Supply (psa/b) (VS2/VS6), and Battery Backup Unit (BBUs) (VS6), when any of these components are reported as being faulted. The necessary actions to be followed are covered in this article.

This article talks about being unable to contact the management server during a maintenance activity, the DHCP server is not working and adding a Static IP address on the laptop does not allow contact to the management server. The workaround is to reboot the management server.

This article describes how to increase or decrease the rebuild transfer rate, and the effects of doing this.

This KB article outlines the steps needed to create a virtual volume.

This KB article outlines how to use the host to migrate between two VPLEX Local systems. This requires disabling XCOPY on VPLEX if it is enabled and enabling accelerated locking on the ESXi host.

This article explains how to manage the I/O forwarding phase during a VPLEX Director NDU by using the --io-fwd-ask-for-confirmation and --io-fwd-timeout options. This allows users to configure the shortest timeout that still meets user requirements.

This article explains how to move one leg of logging volume from one array to another. This is done by detaching one of the existing legs and attaching the new leg from the new location.