ECS Appliance Software with Encryption

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This Info Hub article features a curated list of ECS product documentation that enables you to securely install and use ECS 3.8.x software and hardware.

How to change the GeoDrive cache directory from the Default C drive (system drive) to an alternate drive.

Advanced Monitoring - Data Access Performance - by Nodes drop-down list does not show a Node.

This Knowledge Base (KB) article documents Proactive Field Event (PFE) ET-5187 for ECS Gen3 EXF900 code upgrades. PFE is the new term for Field Change Order (FCO) programs.

This KB article describes an issue with Metadata Cleanup jobs on ECS 3.8.1.3 GP1 and earlier versions. Metadata Cleanup jobs are disabled starting with ECS 3.8.1.3 GP2 to avoid running into the issue. A permanent fix is scheduled for a future ECS release.

This KB article documents Proactive Field Advisory (PFA) ET-5202 for ECS call-home impact when Secure Connect Gateway (SCG) 5.26.00.18 is configured.

ECS Compatibility Matrix

ECS: Content Addressable Storage (CAS) User and Bucket Administration Best Practices

Apache Log4j security vulnerability

Email rules are used to send client reports of alerts being triggered on the ECS. It is configured in xDoctor to allow alerts being sent over a dedicated SMTP to a customer-specific email address recipient.

Use this article for reference to S3 error codes when attempting to read, write, or delete S3 objects from the ECS buckets and their possible causes.

Content Addressable Storage (CAS) error -10204 is seen in the KPI script, due to CAS Bucket hard quota exceeded.

xDoctor fails to run and quits after one second.

This article has the upgrade to code recommendations from ECS and ObjectScale leadership.

xDoctor reports that Network Time Protocol (NTP) servers are not suitable for synchronization, but when checking manually no issue is found.

ECS: xDoctor RAP014: Fabric Lifecycle Service not Healthy | Lifecycle Jetty server is not up and running on port 9241.

xDoctor has detected that the VNEST member nodes and ZK member nodes are not synchronized.

Dell ObjectScale 4.1.0.1 remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

How to increase the available swap space by adding a swap file.

Object-related alerts are received in the UI but not fabric-related alerts. Example of object alert that was received. Fabric-related alerts are missing which is the issue. Some of these alerts that would generate dial homes are also not being generated which means no fabric dial homes are generated. RAP180 - Issue with fabric alert sequence detected

This knowledge article is illustrating how to change and enforce the versions limit for versioning-enabled buckets objects.

Local host file inventory.ini failed to parse.

This KB documents Field Change Order (FCO) ET004954 for ECS code upgrades. An FCO may also be communicated as a Proactive Field Notification (PFN).

Gen3 EX3000 racks in Single-Node configurations may have Expander firmware mismatch.

This article explains how to assign an Initial Company Administrator.

Since Amazon Web Services CLI version 2.23.0 an error is reported for certain operations. The reason is the use of a new checksum algorithm.