Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
This article provides information about supported patches and service releases for OneFS and the HealthCheck system.
Updated: April 16, 2026
ID: 000184794
This document describes the objects and equipment used by Customer Engineers (CEs) when on-site.
Please check and prepare in advance.
Updated: April 21, 2026
ID: 000224128
This article addresses a problem where licensed features disappear after committing the cluster. The article also explains an event warning about dynamic licensing.
Updated: April 21, 2026
ID: 000449854
How to configure sysctl changes to be persistent.
Updated: April 20, 2026
ID: 000102543
This KB article describes the Process isi_drive_repurpose_d not running on any node condition.
Updated: April 17, 2026
ID: 000053733
After OneFS upgrade or reboot, a cluster sometimes shows the web administration interface (WebUI) as not available with the error 503, error 404, or error 400.
Updated: April 17, 2026
ID: 000053026
OneFS's job engine will not automatically retry a scheduled job after it has failed. Administrators must manually start the job.
Updated: April 17, 2026
ID: 000052629
Apache HTTP logging can lead to premature boot drive failure due to excessive writes.
Updated: April 17, 2026
ID: 000052552
Version checker failed: Drives with 4k logical block length are not supported in this release.
Updated: April 17, 2026
ID: 000052534
As Built Record generation fails when installing an FRU Package.
Updated: April 17, 2026
ID: 000052532
During a MultiScan job, if a file is truncated or deleted, blocks are marked inline and potentially cause performance issues.
Updated: April 17, 2026
ID: 000052420
AppSync cannot re-link to a mounted target device.
Updated: April 17, 2026
ID: 000052337
Many OneFS versions have obsolete timeout values configured for the drive stall timer. Increasing these values can help prevent unnecessary drive stall events.
Updated: April 17, 2026
ID: 000052229
When adding a replacement drive to a node, the add operation may fail with the message "The add operation failed. An unrecognized drive was found in bay <#>. To format this drive and add it to the file system, run 'isi devices -a format' on this drive and follow the instructions provided."
Updated: April 17, 2026
ID: 000052194
Due to an internal change in the EN06 and newer, and 0006 and newer firmwares for Seagate Megalodon drives, any drives upgraded non-disruptively to this firmware may go into smartfail unnecessarily when a drive is replaced if the node has not yet been rebooted since the upgrade. This issue affects OneFS versions 8.0.0.4 and older, 8.0.1.0 and 8.0.1.1.
Updated: April 17, 2026
ID: 000052089
Zones cannot be modified or deleted, fails with TARDIS_IPC_ERR_REVISION_CONFLICT error.
Updated: April 17, 2026
ID: 000050478
Hardened cluster may fail to start ssh when there are more than 16 IPs assigned to a node.
Updated: April 17, 2026
ID: 000050474
OneFS WebUI is in accessible if the webui_httpd.conf file is stale.
Updated: April 17, 2026
ID: 000050422
SSD pool is nearing or reached 100% capacity, or is filling faster than cluster hard drives.
Updated: April 17, 2026
ID: 000050409
Node fails to boot, stating either 'No bootable partitions found' or 'PSI receipt does not exist in mfg partition'. (User Correctable)
Updated: April 17, 2026
ID: 000050247
Running the "isi services -a/-l" command returns an error: "lwmsg_call_dispatch failed: 16"
Updated: April 17, 2026
ID: 000050177
Duplicate root user in the domain causes issues logging into the cluster over WebUI and CLI.
Updated: April 17, 2026
ID: 000050102
The /var/crash partition of a node in the cluster has reached 90% capacity alert-Event ID: 100010002
Updated: April 17, 2026
ID: 000041439
The OneFS event 'Physical Memory low (expected xxxGB, found yyyGB)' indicates either a defective DIMM module in the node, or a problem with the node's configuration.
Updated: April 17, 2026
ID: 000032680
This article describes when Flooding Mode and Gratuitous Address Resolution Protocol (GARP) based detection are not enabled. Plus, data-plane learning is not disabled and GARPs are not propagated properly. The results are client disconnects after a node IP movement. This issue covers Cisco Application Centric Infrastructure (ACI).
Updated: April 17, 2026
ID: 000028116
This article explains service principal names and how to create or add them for PowerScale clusters.
Updated: April 17, 2026
ID: 000026636
This article explains how to restore or recover data from Snapshots using the OneFS Command Line (CLI) or SyncIQ.
Updated: April 17, 2026
ID: 000022672
How permissions are handled when you copy and move files and folders by SMB
Updated: April 17, 2026
ID: 000021868
How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: April 17, 2026
ID: 000021638