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Learn how to activate Microsoft Office 2019, 2021, 2024, or 365 on your Dell computer. Follow our instructions for activation, system requirements, and troubleshooting tips for smooth setup.
Updated:  April 13, 2026 ID: 000175225

This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.
Updated:  March 17, 2026 ID: 000179526

This article lists those Dell products that have been tested for compatibility with each version of Windows 11.
Updated:  April 17, 2026 ID: 000054430

General Information about video displays that includes video connections and multiple displays.
Updated:  April 17, 2026 ID: 000052929

Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.
Updated:  April 17, 2026 ID: 000024883

This article provides information about the current features and versions of Ready Image.
Updated:  April 17, 2026 ID: 000205344

Learn about the specific applications and computer settings on Windows 11 detects the Operating System as Windows 10.
Updated:  April 17, 2026 ID: 000193571

Deploy Driver Packs for OptiPlex models.
Updated:  April 17, 2026 ID: 000109785

The following article provides information about a problem with the Dell Pro Keyboard and Mouse (KM5221W). The keyboard and mouse do not work and reports a dongle mismatch.
Updated:  April 16, 2026 ID: 000194959

Learn why the power button on your Dell desktop changes colors or blinks. Understand power states, troubleshooting steps, and how to resolve power issues efficiently.
Updated:  April 13, 2026 ID: 000138267

Enhance your Dell computer's speed with our comprehensive guide. Resolve slow performance issues in Windows 11 or Windows 10 by optimizing settings, drivers, and more.
Updated:  April 09, 2026 ID: 000192255

Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.
Updated:  April 08, 2026 ID: 000179430

Dell Family Driver Packs for Older Win10 Versions and platforms
Updated:  April 08, 2026 ID: 000203084

Dell Family Driver Packs for Win11 24H2 below versions and platforms
Updated:  April 08, 2026 ID: 000409334

Dell Family Driver Packs for Older Win10 Versions and platforms
Updated:  April 08, 2026 ID: 000220060

This article provides information about how to return service parts to Dell in the United States Region only.
Updated:  April 07, 2026 ID: 000178919

This article provides information about quickly getting up and running after updating to the Windows 10 operating system.
Updated:  April 06, 2026 ID: 000138854

WinPE 11 driver pack.
Updated:  April 02, 2026 ID: 000211541

This article provides steps on retrieving the MSI installer package from the Dell Trusted Device executable.
Updated:  March 30, 2026 ID: 000348330

You can secure your Dell desktop, laptop, docking stations or monitors with a cable, using the security slot.
Updated:  March 27, 2026 ID: 000179489

Information about supported commands for Dell Data Wipe.
Updated:  March 25, 2026 ID: 000186133

The following article provides a how to guide for maintaining the availability of custom update catalogs on Dell TechDirect update during upcoming maintenance. (Maintenance for the update catalog is scheduled for April 24, 2026.)
Updated:  March 24, 2026 ID: 000441567

SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.
Updated:  March 23, 2026 ID: 000177401

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated:  March 19, 2026 ID: 000130977

This article covers how to obtain support for the TechDirect Update - Manage Catalog (used to be known as DCCRM).
Updated:  March 18, 2026 ID: 000180754

See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.
Updated:  March 17, 2026 ID: 000189820

This article provides information about Command Line switches to employ when managing Dell BIOS updates.
Updated:  March 17, 2026 ID: 000136752

This article provides information about the Dell client drivers and downloads update release schedule.
Updated:  March 17, 2026 ID: 000197092

Troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer.
Updated:  March 17, 2026 ID: 000139665

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.
Updated:  March 16, 2026 ID: 000136771

Connect your Dell device with Ethernet for faster, more reliable Internet. Discover port locations, speed capabilities, cable types, and quick troubleshooting solutions.
Updated:  March 16, 2026 ID: 000178859

This document provides examples of types of damage that are not covered by Dell’s Basic Support Plans, which include the Dell Limited Hardware Warranty (United States and Canada) and/or applicable Dell basic support terms.
Updated:  March 13, 2026 ID: 000332239

This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.
Updated:  March 10, 2026 ID: 000176966

ProDeploy Plus and ProDeploy Essential need to know information. Most new Dell computers come with a setup program to help you get started quickly. Your employer may provide a customized setup or automated process.
Updated:  March 10, 2026 ID: 000387825

This article details Microsoft's announcement to end support for Windows 10 on October 14, 2025. Learn how to upgrade to Windows 11 or purchase a new device capable of running Windows 11.
Updated:  March 10, 2026 ID: 000308496

The following article provides information about how to resolve the rare occasions when Windows Out of box experience (OOBE) fails. This is seen when you start the out of box setup on your Dell computer.
Updated:  March 09, 2026 ID: 000135587

Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk.
Updated:  March 09, 2026 ID: 000179508

Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.
Updated:  March 09, 2026 ID: 000179516

See the section that matches the code you received, and follow the instructions listed in the Next Steps column. The 2000-8NNN informative messages below are unlikely to be displayed unless they deal with removable devices or media.
Updated:  March 09, 2026 ID: 000181162

Your Dell computer does not fully go into sleep mode? Learn how to fix Dell computers that do not go to sleep by updating BIOS, drivers, adjusting settings, and more for Windows 11.
Updated:  March 09, 2026 ID: 000149580

Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter.
Updated:  March 09, 2026 ID: 000150882

Windows S-Mode devices are streamlined for security and performance. To maintain both, drivers can only be updated through Windows Update / Windows Update for Business (WUfB).
Updated:  March 09, 2026 ID: 000206176

The following article provides a guide to the Video connectors. How to resolve No Video issues where the user has plugged up to the wrong ports on the monitor, computer, or any combination of the above.
Updated:  March 09, 2026 ID: 000133328

How to update your Dell BIOS using the Dell Update Package (DUP) format. Includes detailed instructions for OptiPlex, Latitude, Precision Workstations, Inspiron, Vostro, and XPS models.
Updated:  March 09, 2026 ID: 000148745

The following article provides information about the usage of the Windows troubleshooting resource: The Wireless Network Report
Updated:  March 09, 2026 ID: 000141419

How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.
Updated:  March 04, 2026 ID: 000181163

If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.
Updated:  March 03, 2026 ID: 000192007

Explore this article to troubleshoot wireless networking for your home network on Windows 11. Also, for help with setting up, connecting, sharing files, photos, music, and troubleshooting your wireless network see the appropriate section.
Updated:  March 02, 2026 ID: 000192048

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.
Updated:  March 02, 2026 ID: 000179019

Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated:  March 02, 2026 ID: 000214907

Learn how to fix USB port issues on your Dell computer, including when a faster USB device runs slower than expected or isn't recognized at all.
Updated:  March 02, 2026 ID: 000135207

This article gives information for deciding between using Intel Unite Small Business Mode or Enterprise Mode with details of the scalability of both options.
Updated:  February 27, 2026 ID: 000148560

The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated:  February 26, 2026 ID: 000311953

How to use the Print Screen (PrtScr) key in Windows to take screenshots of the whole screen or only the active window. It explains shortcuts like Windows + PrtScr, Alt + PrtScr, Fn key combinations, where your screenshots are saved, and how the keys may look different on Dell keyboards.
Updated:  February 16, 2026 ID: 000147539

Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
Updated:  February 16, 2026 ID: 000209740

This article discusses the End of Life and End of Support dates for Dell Digital Delivery and Alienware Digital Delivery, as well as options to migrate to other software delivery tools.
Updated:  February 11, 2026 ID: 000336300

Learn how to deploy, manage, secure and virtualize BYOD, Enterprise client, and mobility solutions from Dell Experts and Peers.
Updated:  February 10, 2026 ID: 000180967

Find the right guide for connecting your Dell computer to a TV, monitor, or projector based on your device type and setup needs.
Updated:  February 10, 2026 ID: 000155875

Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs
Updated:  February 10, 2026 ID: 000177164

What HDMI version does your Dell have? Which cable supports 4K? How to fix no display? Get answers about HDMI ports, versions, and troubleshooting.
Updated:  February 09, 2026 ID: 000139468

See the step-by-step instructions on how to download and fill out the Bulk Ownership Transfer form.
Updated:  February 06, 2026 ID: 000212140

Learn how to activate Trusted Platform Module (TPM) 2.0 on your Dell personal computer for enhanced security features like BitLocker, Secure Boot, and Windows Hello. This article supports Windows 11, Windows 10, and Windows 8(8.1).
Updated:  February 06, 2026 ID: 000189676

This article describes the TPM firmware update process.
Updated:  February 06, 2026 ID: 000184894

This article provides quick answers to common questions about Dell drivers. For detailed guides, we have dedicated pages to help you with specific driver tasks.
Updated:  February 06, 2026 ID: 000123347

Steps on how to use the command line feature to install Windows 10 drivers.
Updated:  February 05, 2026 ID: 000146119

How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.
Updated:  February 04, 2026 ID: 000137854

How to create a bootable USB flash drive for BIOS updates, operating system installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP).
Updated:  February 03, 2026 ID: 000145519

This article provides information about Intel 11th, 12th, 13th, and 14th Generation processors, where installation drives are not found during Windows 11 and Windows 10 installation using retail media or downloaded media from the Microsoft Media Creation Tool.
Updated:  February 03, 2026 ID: 000188116

This article provides an example log collector script for the Windows operating system.
Updated:  February 02, 2026 ID: 000203831

The Windows 10 Test mode message may present itself in one of two different ways. See the section that matches what is on your computer.
Updated:  February 02, 2026 ID: 000190354

Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.
Updated:  January 29, 2026 ID: 000175479

Got an Unknown Device with a yellow exclamation mark in Device Manager? Follow our simple steps to identify the device and install the correct driver.
Updated:  January 27, 2026 ID: 000151898

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated:  January 27, 2026 ID: 000183911

Learn how to subscribe to email alerts for Dell driver updates. Get notified when new drivers are available for your Dell computer. Easy setup and management.
Updated:  January 27, 2026 ID: 000139419

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated:  January 27, 2026 ID: 000148845

This article provides the information on "Why a Redundant Array of Independent Drives (RAID) cannot be configured in the OptiPlex 3040, 3046, 5040, 3050, 5050, 7050 BIOS".
Updated:  January 26, 2026 ID: 000146850

This article provides information about Windows blue screen issue with "INACCEESSIBLE_BOOT_DEVICE (0X7B)" error code.
Updated:  January 14, 2026 ID: 000216532

Dell is aware of the new side-channel analysis attacks (also known as Meltdown and Spectre) affecting many modern microprocessors that were discovered and published by a team of security researchers on January 3, 2018 (CVE ID: CVE-2017-5715, CVE-2017-5753, CVE-2017-5754)
Updated:  January 13, 2026 ID: 000180621

This article discusses how to download and install Foxit PDF Editor (formerly Foxit PhantomPDF) that is sold on Dell computers.
Updated:  January 13, 2026 ID: 000191688

Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.
Updated:  January 07, 2026 ID: 000177712

This article explains how to initiate an Advanced Driver Restore in the Dell Command Update tool. Advanced Driver Restore provides a one-click installation of drivers. It allows all drivers to be installed following Reinstallation of Windows. Also, it can be used for reinstalling system drivers to fix driver corruption issues.
Updated:  January 05, 2026 ID: 000177525

Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!
Updated:  December 24, 2025 ID: 000222021

This article provides information about Dell desktops restarting automatically after modifying the Watchdog Timer support in BIOS.
Updated:  December 18, 2025 ID: 000361683

This article discusses how to install McAfee Business Protection purchased from Dell.
Updated:  December 17, 2025 ID: 000214375

This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x.
Updated:  December 17, 2025 ID: 000270498

Learn about the impact of KB5025885 on Windows Updates after May 09, 2023 that may prevent the booting of Microsoft Windows. Potential workarounds are also provided.
Updated:  December 17, 2025 ID: 000213253

Help with work order status, Service Request status, warranty status, how to diagnose computer hardware issues and how to setup a repair when needed. And getting information about our automated support tools, shipping, delivery, and accidental damage coverage.
Updated:  December 12, 2025 ID: 000129230

BitLocker may not enable after a Hard Drive replacement.
Updated:  December 11, 2025 ID: 000137422

This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.
Updated:  December 09, 2025 ID: 000192067

See the information concerning issues and questions that you might have with the motherboard in your computer.
Updated:  December 04, 2025 ID: 000177564

Information about how to download Secured Component Verification Certificates from My Account (formerly Dell Digital Locker).
Updated:  December 04, 2025 ID: 000398819

Update your Dell computer's BIOS in 10-15 minutes with BIOSConnect Firmware Update Over the Air (FOTA). Easy instructions for all Dell models including troubleshooting tips. No Windows needed.
Updated:  December 04, 2025 ID: 000226691

Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated:  December 03, 2025 ID: 000126706

This article provides information about how to identify and resolve issues with RAID on a Dell computer.
Updated:  December 03, 2025 ID: 000137791

Learn why SupportAssist Consumer version 4.10.1 and 4.10.5 cannot open successfully and recommend restarting the computer.
Updated:  November 26, 2025 ID: 000396036

Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.
Updated:  November 19, 2025 ID: 000148929

The keyboard does not respond, and the keyboard clicks when typing in Windows 11 or Windows 10. This is a result of accidentally enabling Filter Keys.
Updated:  November 19, 2025 ID: 000137690

Learn how to locate and use your BitLocker recovery key to unlock a Windows device encrypted with BitLocker Drive Encryption.
Updated:  November 17, 2025 ID: 000204202

Fix startup problems on your Dell computer with BIOSConnect. Download SupportAssist OS Recovery on supported systems directly from Dell's servers.
Updated:  November 17, 2025 ID: 000177771

This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.
Updated:  November 13, 2025 ID: 000179087

Troubleshooting an SD card or memory card reader issues on your Dell laptop or desktop? Learn how to fix problems like SD cards not detected, card readers not working, or cards not showing up in Windows.
Updated:  November 13, 2025 ID: 000150063

This article provides more information about how to download and install Adobe Acrobat that is purchased from Dell.
Updated:  November 12, 2025 ID: 000180687

The following article has information about downloading Microsoft Office from My Account (previously Dell Digital Locker.)
Updated:  November 11, 2025 ID: 000135141

This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated:  November 08, 2025 ID: 000216039

Dell is releasing remediations for multiple security vulnerabilities affecting the BIOSConnect and HTTPS Boot features.
Updated:  November 05, 2025 ID: 000188682

This article discusses how to download and install Adobe Photoshop Elements or Adobe Premier Elements that are sold on Dell platforms.
Updated:  November 04, 2025 ID: 000182101

The following article provides information about the availability of Linux Operating Systems on Dell computer's and how Dell supports them.
Updated:  October 27, 2025 ID: 000138246

Learn what to do if SupportAssist v4.10.1 shows an invalid message relating to the Internet not working.
Updated:  October 22, 2025 ID: 000379372

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.
Updated:  October 15, 2025 ID: 000187485

This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.
Updated:  October 07, 2025 ID: 000196860

The information about how to start your Windows 10 or 11 personal computer in Safe Mode with Networking has been moved. See the recommended resource below.
Updated:  October 06, 2025 ID: 000148239

This article contains Information about the transmit buffer limitations on the Intel Ethernet 10G 4P X710 network card.
Updated:  September 30, 2025 ID: 000226401

Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.
Updated:  September 28, 2025 ID: 000136692

Learn how to reset or reinstall Windows 11 on your Dell computer. Follow step-by-step instructions for system restore, resetting Windows, using recovery media, and more.
Updated:  September 26, 2025 ID: 000192698

Learn how to diagnose and fix CD, DVD, or Blu-Ray drive recognition problems in Windows 11 and Windows 10 on Dell Desktops or laptops.
Updated:  September 19, 2025 ID: 000134006

Dell Client Consumer and Commercial platform remediation is available for multiple vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated:  September 18, 2025 ID: 000199282

Dell Client platforms require a security update to address the vulnerability identified in Intel-SA-00444: Intel® SGX Platform Software Advisory.
Updated:  September 18, 2025 ID: 000182800

Dell Client Platforms remediation is available for multiple AMD security vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated:  September 18, 2025 ID: 000195216

Dell Client Platforms require a security update to address vulnerabilities addressed in Intel PROSet/Wireless WiFi and Killer Driver.
Updated:  September 18, 2025 ID: 000182802

Learn the steps to use the Secure Boot Default Database (DB) in the BIOS to overwrite the Active DB used to boot the operating system with Secure Boot.
Updated:  September 12, 2025 ID: 000368610

This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.
Updated:  September 11, 2025 ID: 000137122

Troubleshoot Windows Hello PIN issues on Windows 10. Learn how to change, reset, or set up your Microsoft PIN to resolve sign-in problems and resolve error messages.
Updated:  September 11, 2025 ID: 000143725

Learn how to successfully complete initial activation for your Office 2021, 2024, or 365.
Updated:  September 10, 2025 ID: 000224996

This article describes how to guide a customer through changing the operating system language in Windows 11.
Updated:  September 08, 2025 ID: 000203574

The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.
Updated:  September 08, 2025 ID: 000137586

Dell Data Wipe securely erases all internal storage via BIOS—ideal for resale, repurpose, or disposal. Protect privacy with enterprise-grade erasure.
Updated:  September 05, 2025 ID: 000146892

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.
Updated:  September 05, 2025 ID: 000140298

Secure your BIOS or UEFI with an Admin Password (sometimes called Setup Password). Protect your system BIOS or UEFI from unauthorized changes with our step-by-step guide.
Updated:  September 05, 2025 ID: 000219905

Secure your computer at power on. Learn how to set a System BIOS password to prevent unauthorized start-ups.
Updated:  September 05, 2025 ID: 000219524

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.
Updated:  September 02, 2025 ID: 000134286

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
Updated:  September 02, 2025 ID: 000139016

The following article provides sound or microphone function troubleshooting for Alienware headsets.
Updated:  August 29, 2025 ID: 000217346

This article provides information about resetting or removing the "Alert! Cover was previously removed" error message that appears when starting a Dell OptiPlex.
Updated:  August 26, 2025 ID: 000150875

Learn how to get and set up the Secured Component Verification (on Cloud) service (SCV). SCV verifies the integrity of components inside your Dell computer.
Updated:  August 26, 2025 ID: 000223140

Learn about the Dell Command | Update driver scan error, "No update information is available. System is not supported by the available catalog(s)."
Updated:  August 25, 2025 ID: 000223721

Learn about various tasks that customers commonly perform to tailor Windows 10 to their liking.
Updated:  August 20, 2025 ID: 000148666

Learn about the Dell Depot Diagnostics Service and how this process works to help you resolve system problems.
Updated:  August 19, 2025 ID: 000138186

Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.
Updated:  August 18, 2025 ID: 000126415

DSA-2020-110: Dell Client Platform Security Update for Intel-SA-00334 Vulnerability
Updated:  August 18, 2025 ID: 000132103

Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.
Updated:  August 18, 2025 ID: 000140068

Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.
Updated:  August 18, 2025 ID: 000145257

Dell Client platforms require a security update to address vulnerabilities in the Intel® Graphics Driver for Windows
Updated:  August 18, 2025 ID: 000147348

Create and manage disk partitions in Windows 11 and 10. Additional information can be found in the linked content from Microsoft.
Updated:  August 18, 2025 ID: 000143677

Refer to the Setting up a Mobile Broadband Connection or Checking Your Data Usage sections for help with managing your data usage in Windows 10.
Updated:  August 15, 2025 ID: 000146576

Learn about a blue screen error seen on Dell desktops with NVIDIA GeForce Graphics cards installed.
Updated:  August 13, 2025 ID: 000222850

This article describes resolving the "Not enough space on drive" error that occurs when attempting to download large files from Dell online applications such as Dell operating system recovery images.
Updated:  August 12, 2025 ID: 000147384

Explore the power of Dell Optimizer - your guide to enhanced performance, AI-driven optimizations, and seamless Windows experiences. Learn more now.
Updated:  August 07, 2025 ID: 000273253

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.
Updated:  August 07, 2025 ID: 000192008

See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.
Updated:  August 06, 2025 ID: 000181167

Learn how to adjust the brightness or change video settings on your Dell laptop.
Updated:  July 31, 2025 ID: 000146791

This article has the answers to the most frequently asked questions about DisplayPort. This covers it as a Protocol and as a Port and Connector on Dell laptops, tablets, and desktops.
Updated:  July 31, 2025 ID: 000138764

The Dell Parts and Repairs selector show what Dell-certified memory, storage, drives, media, batteries, parts, and upgrades are available for purchase.
Updated:  July 31, 2025 ID: 000130752

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.
Updated:  July 30, 2025 ID: 000150790

How to determine the firmware version of your storage device and update it if required.
Updated:  July 24, 2025 ID: 000175541

Learn how to change your Blu-Ray (BD) player's region code. This guide covers finding your disc's region, understanding Blu-Ray player Region Codes, and step-by-step instructions.
Updated:  July 24, 2025 ID: 000151519

This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset.
Updated:  July 24, 2025 ID: 000143245

This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.
Updated:  July 24, 2025 ID: 000178978

Learn the steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.
Updated:  July 24, 2025 ID: 000180675

This article provides information about an error "Error allocating Mem BAR for PCI device" seen during POST on OptiPlex and Precision systems.
Updated:  July 24, 2025 ID: 000137871

The following article is a guide to a quick fix for On-screen Windows errors seen after changing your computers Serial AT Attachment (SATA) mode.
Updated:  July 24, 2025 ID: 000138544

This article discusses the effects on CMOS batteries based on storage conditions, and the length of time left unboxed or not plugged into AC Power.
Updated:  July 24, 2025 ID: 000228029

Learn about various issues when upgrading a computer from Windows 7 or Windows 8.1 to Windows 10.
Updated:  July 24, 2025 ID: 000177114

Understand what an optical drive is in a computer. Compatibility information about the various types of optical disc drives (ODD) and different types of optical discs.
Updated:  July 23, 2025 ID: 000147805

Your product's manuals, user guides, and other documentation contains the information that you must have to get the most out of your Dell product.
Updated:  July 23, 2025 ID: 000133505

Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.
Updated:  July 23, 2025 ID: 000134730

Learn how to run the CHKDSK utility provided in Windows 11 and Windows 10 to correct file errors or bad sectors on a hard disk.
Updated:  July 23, 2025 ID: 000148643

Dell Diagnostic Tools
Updated:  July 23, 2025 ID: 000180971

Basic info to help when you have forgotten your Windows password. This article has been superseded by the operating system specific articles within.
Updated:  July 23, 2025 ID: 000178934

This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.
Updated:  July 22, 2025 ID: 000216539

The following article provides a reference that takes you through the Terminal conventions you must know. Knowledge of Terminal commands is needed in order to get the most out of the Linux Ubuntu Operating System on your Dell computer.
Updated:  July 22, 2025 ID: 000152030

Learn how to fix desktop offset issues by updating drivers, adjusting display settings, and matching screen resolutions.
Updated:  July 22, 2025 ID: 000138732

The following article provides information about identifying if a graphics card is fitted and what ports to use. It provides instructions about how to troubleshoot the software and hardware to identify and resolve video issues.
Updated:  July 22, 2025 ID: 000175323

Learn how to back up and restore in Windows 10 with File History.
Updated:  July 22, 2025 ID: 000193501

This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.
Updated:  July 22, 2025 ID: 000149095

Learn how to enable or disable Hardware Virtualization on a Dell computer.
Updated:  July 22, 2025 ID: 000195978

How to set your NVIDIA card as the primary GPU, enable NVIDIA video, and switch graphics mode to switchable graphics on Dell laptops. Improve video performance and resolve issues with your frames per second (FPS), video quality, and resolutions for gaming and multimedia.
Updated:  July 22, 2025 ID: 000190229

Windows Reliability Monitor is a Windows application that assists you in the identification of software issues.
Updated:  July 21, 2025 ID: 000178177

Applications may appear with blurry text in Windows 8.1 or Windows 10. This article provides information about how to resolve the issue.
Updated:  July 21, 2025 ID: 000150488

Learn the steps to prevent Microsoft Teams 2.0 from slowing down your Windows 11 startup. Follow our guide to disable auto start effortlessly.
Updated:  July 21, 2025 ID: 000193477

This article walks you through the process of enabling the Windows Virtualization Based Security (VBS)/Hypervisor Enforced Code Integrity (HVCI) feature on a Dell computer.
Updated:  July 21, 2025 ID: 000192246

Learn step-by-step instructions to open Task Manager in Windows 11. Learn Task Manager shortcuts, hotkeys, and how to open Task Manager with the keyboard.
Updated:  July 21, 2025 ID: 000192107

Explore steps to reset your Microsoft password online and on Microsoft products. Resolve Microsoft Account (MSA) issues quickly.
Updated:  July 21, 2025 ID: 000192078

Learn how to change the default center-aligned taskbar in Windows 11 to be left-aligned. Follow this guide to customize the Windows 11 taskbar placement.
Updated:  July 21, 2025 ID: 000192071

Learn the process of running the PC Health Check app on Windows 10. Ensure that your computer meets Windows 11 requirements with this step-by-step guide.
Updated:  July 18, 2025 ID: 000189290

This article contains information about a Windows Defender feature blocking Windows temporary folder access.
Updated:  July 18, 2025 ID: 000183984

What is Modern Standby and how it compares to S3 Standby on Dell computers. Find how Modern Standby improves battery life and enables faster transitions.
Updated:  July 18, 2025 ID: 000177661

Resolving Windows Update failure to update.
Updated:  July 18, 2025 ID: 000178461

Find out more about how to clean your Dell equipment.
Updated:  July 18, 2025 ID: 000133659

Learn how to download Windows Debugger (WinDbg) and run it to read minidump files and troubleshoot bluescreen errors in a Windows operating system.
Updated:  July 17, 2025 ID: 000149411

Having trouble with File Explorer not responding in Windows 10? Follow this guide to resolve issues by clearing history, resetting folders, and restoring default settings. Restart your computer to fix the problem.
Updated:  July 17, 2025 ID: 000148462

Learn How to clear memory on Windows using a batch file. Optimize your computers performance by removing cache and temp files with this step-by-step guide.
Updated:  July 17, 2025 ID: 000135233

You can change how you get notifications in your Windows 10 Action Center.
Updated:  July 17, 2025 ID: 000134597

The following article provides information about the availability of the Dolby Digital Plus codec on Dell Windows 11 based computers.
Updated:  July 17, 2025 ID: 000239726

Information about hardware that is not supported in Windows 10 on Dell computers that were released in 2024 and later.
Updated:  July 17, 2025 ID: 000227657

Information about Intune not deploying Dell Optimizer version 4.2.2 if it is downloaded from the Microsoft Store.
Updated:  July 17, 2025 ID: 000224821

Dell Optimizer Collaboration Touchpad feature requires an active operating system (OS) user account login in order to sync with Zoom.
Updated:  July 17, 2025 ID: 000200676

This article describes an issue where File Explorer in Windows 10 stops responding when opened.
Updated:  July 16, 2025 ID: 000148808

Windows fails to activate automatically after having the motherboard replaced. The Windows activation status changes to error 0x803fa067.
Updated:  July 16, 2025 ID: 000218462

This article explains how to set the power profiles to decrease the throttling of the CPU.
Updated:  July 16, 2025 ID: 000139695

The following article is an overview of the Dell Command Configure, Power, Monitor, and Update Utilities. It links to the latest information available about them on the Dell support site.
Updated:  July 16, 2025 ID: 000177196

Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.
Updated:  July 16, 2025 ID: 000204117

This article describes the support scope for personal computer Game Pass and the Xbox app on Dell devices.
Updated:  July 16, 2025 ID: 000207179

Support for the Error Code 0xc0000034 seen in a Windows 7, 8, and 10 No Boot situation.
Updated:  July 14, 2025 ID: 000179424

The following article provides information about an issue with Windows 10 reporting that you are signed in with a temporary profile on your Dell computer. It takes you through various methods to resolve this.
Updated:  July 14, 2025 ID: 000134012

This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.
Updated:  July 14, 2025 ID: 000178855

The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.
Updated:  July 14, 2025 ID: 000145172

Learn how to type special characters on a keyboard in Windows. Learn about alt codes, the Character Map, and shortcuts to type symbols with the keyboard.
Updated:  July 14, 2025 ID: 000175486

Learn about the Driver Detection not Available message that appears on the Dell support driver download page.
Updated:  July 11, 2025 ID: 000200106

The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.
Updated:  July 11, 2025 ID: 000149166

This article provides the steps for changing the Computer Name on a Dell computer if it shows Desktop-XXXXXX.
Updated:  July 10, 2025 ID: 000137111

This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated:  July 10, 2025 ID: 000136315

This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.
Updated:  July 10, 2025 ID: 000147138

Steps to fix an Outlook 80090016 error after you have the system board replaced on your Dell computer.
Updated:  July 10, 2025 ID: 000137758

The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated:  July 10, 2025 ID: 000147155

If the customer restores the computer back to the factory image, the removed application list can incorrectly show "McAfee LiveSafe" as a removed application.
Updated:  July 10, 2025 ID: 000181135

Replace the CMOS battery in your Dell desktop computer to maintain BIOS settings and system time. This guide covers the steps for removing, installing, and safely disposing of the motherboard battery, ensuring your BIOS functions properly.
Updated:  July 09, 2025 ID: 000135183

Some newly purchased Dell computers may experience an issue activating Microsoft Office. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your Microsoft Office software.
Updated:  July 03, 2025 ID: 000340145

Some newly purchased Dell computers may experience an issue activating Game Pass. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your entitled Game Pass offer.
Updated:  July 02, 2025 ID: 000340108

Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.
Updated:  June 30, 2025 ID: 000144170

This article provides the information about how to resolve headphone or microphone jack issues on a Dell Latitude and OptiPlex computer.
Updated:  June 25, 2025 ID: 000137382

Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.
Updated:  June 24, 2025 ID: 000177397

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.
Updated:  June 23, 2025 ID: 000147320

This article describes an issue where the TPM cannot be configured because it is in an owned state.
Updated:  June 23, 2025 ID: 000139777

Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.
Updated:  June 23, 2025 ID: 000129805

Learn how to create and then log in to a local account in Microsoft Windows.
Updated:  June 20, 2025 ID: 000140161

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.
Updated:  June 20, 2025 ID: 000145629

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.
Updated:  June 20, 2025 ID: 000148025

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.
Updated:  June 20, 2025 ID: 000138994

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.
Updated:  June 19, 2025 ID: 000198182

Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.
Updated:  June 19, 2025 ID: 000133495

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.
Updated:  June 19, 2025 ID: 000178928

The Dell Command Suite is the name of our industry-leading Client Systems Management tools.
Updated:  June 18, 2025 ID: 000126750

Check how to downgrade Windows 11 to 10. Follow our guide to switch back from Windows 11 to Windows 10 on your computer within 10 days of upgrade.
Updated:  June 18, 2025 ID: 000192019

Resolving the failure of Tigerlake - H Chipset platforms to get provisioned while performing the vPro-AMT Configure Client task sequences. That refers the ACU configuration package 12.2.0.150 or 12.2.0.139.
Updated:  June 16, 2025 ID: 000188815

How to install and update the Thunderbolt controller driver and the Thunderbolt firmware using Dell Command | Update on Dell computers.
Updated:  May 30, 2025 ID: 000177188

Learn how to enable Secure Boot and boot in secure mode on your Dell device. This guide covers UEFI secure boot, how to check if secure boot is enabled in the BIOS, and how to turn on secure boot for Windows 10 and 11.
Updated:  May 30, 2025 ID: 000190116

The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.
Updated:  May 29, 2025 ID: 000325948

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.
Updated:  May 22, 2025 ID: 000202007

This article addresses an issue affecting PXE booting to a Dell USB Type-C to Ethernet dongle.
Updated:  May 21, 2025 ID: 000148936

This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.
Updated:  May 20, 2025 ID: 000179003

This article provides information about an error with the Dell Optimizer software and System Center Configuration Manager (SCCM) deployment.
Updated:  May 19, 2025 ID: 000227659

This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.
Updated:  May 16, 2025 ID: 000181161

Information about update errors when using Alienware Update, Dell Update, or Dell Command Update.
Updated:  May 15, 2025 ID: 000185515

Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.
Updated:  May 13, 2025 ID: 000153123

Information about Platform Configuration Register (PCR) 7 giving a "PCR 7 binding not possible" message when used with TPM and BitLocker.
Updated:  May 13, 2025 ID: 000203995

This article contains information about the optional port module cards available for Dell Precision and OptiPlex systems.
Updated:  May 13, 2025 ID: 000177676

This article provides information about how to disable touch options in Windows 10. This can be difficult when using a Dell Touch-enabled computer as a KIOSK device.
Updated:  May 09, 2025 ID: 000137096

This article is a guide to a couple of different methods to complete a Trusted Protocol Module (TPM) firmware update on a Dell personal computer if you get the following error message - "The update image is not for this system."
Updated:  May 09, 2025 ID: 000138425

Learn how to find Intel Optane Memory and Storage Management in Windows 10.
Updated:  May 08, 2025 ID: 000221922

Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.
Updated:  April 24, 2025 ID: 000150359

This article provides information about Dell Command | Configure Toolkit returning an error when setting Secure Boot Mode to Audit Mode by Dell Command | Configure Toolkit.
Updated:  April 24, 2025 ID: 000205212

Learn about the recommended file, folder, processes, and file type anti-virus exclusions for Dell Trusted Device.
Updated:  April 24, 2025 ID: 000224151

This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue
Updated:  April 23, 2025 ID: 000175260

Dell Trusted Device leverages certificate pinning for trust validation of its back-end server. This certificate is being updated in 3.5, with the older certificate expiring on September 30, 2021.
Updated:  April 22, 2025 ID: 000190190

This article provides information about the Alienware AW720H headset battery life is less than expected.
Updated:  April 22, 2025 ID: 000222485

This article provides information about headset mute issue, and playback pause issue occur on the Dell Pro Premium Wireless ANC Headset WL7024.
Updated:  April 22, 2025 ID: 000223535

This article provides information about the Dell Pro Wireless Headset WL3024 or Dell Pro Premium Wireless ANC Headset WL7024 behavior with Dell Peripheral Manager.
Updated:  April 22, 2025 ID: 000219052

Resolving AW720HA, AW720H, AW725H, AW920H, AW520H Alienware headsets microphone to not working.
Updated:  April 22, 2025 ID: 000217402

This article provides information about an issue with the Dell Alienware headset when connected using a 3.5mm cable.
Updated:  April 22, 2025 ID: 000209764

This article provides information about how to turn on Alienware Wireless Gaming Headset upon arrival.
Updated:  April 19, 2025 ID: 000213964

Learn how to use the Event Viewer in Windows to monitor Dell Trusted Device statuses for BIOS Events & Indicators of Attack, BIOS Verification, and more.
Updated:  April 19, 2025 ID: 000223952

This article provides information about how to start the applications successfully when starting the operating system for the first time.
Updated:  April 17, 2025 ID: 000239646

The Dell Trusted Device Local Console is an application that provides the security status of the local endpoint and recommended actions for security monitoring.
Updated:  April 17, 2025 ID: 000223887

This article provides information about how to resolve microphone issues on the Alienware Dual Mode Wireless Gaming Headset AW720H.
Updated:  April 17, 2025 ID: 000214135

Information about intermittent audio issues with the Alienware AW920H headset and Windows 11.
Updated:  April 16, 2025 ID: 000222484

This article provides information about how you can identify and resolve issues with the onboard wired Ethernet controller on a Dell Desktop.
Updated:  April 15, 2025 ID: 000179426

The Killer Control Center software allows you to set a speed limit to your wired connection. Configuring a low value results in slower speeds when connected through a wired connection.
Updated:  April 15, 2025 ID: 000135709

This article provides information about determining the Pass-Though Media Access Control (MAC) address. Both with and without having the USB-C Dock or Network Interface Controller (NIC) adapter that is connected to their Dell laptop. It describes the setup and limitations and Static IP Address configuration requirements for managing docked laptops.
Updated:  April 06, 2025 ID: 000137843

Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.
Updated:  April 02, 2025 ID: 000148441

The following article provides information about a sound quality issue that is seen after plugging in a USB Headset.
Updated:  March 14, 2025 ID: 000195820

This article shows the settings for Manufacturing/Management mode settings (Intel AMT) on Dell desktops.
Updated:  March 10, 2025 ID: 000142462

The Dell Business Client Update Catalog automates the patch process of system updates for Dell Business Client systems in Microsoft Configuration Manager.
Updated:  November 21, 2024 ID: 000133115

This article provides the steps to import Dell Trusted Device (DTD) into Absolute using Customer Device Fields (CDF).
Updated:  November 11, 2024 ID: 000240629

This article provides the steps to view Dell Trusted Device results in the Absolute dashboard.
Updated:  November 08, 2024 ID: 000240614

This article provides Windows event log examples after the security assessment is complete for Dell Trusted Device.
Updated:  October 09, 2024 ID: 000233967

What is Secured Component Verification (On Cloud)? Learn the keys to ensure that your hardware components are validated and trusted.
Updated:  September 27, 2024 ID: 000212756

Dell desktop care tips for better performance. Discover how to clean your computer, follow safety guidelines, and optimize ergonomics for comfortable use.
Updated:  August 18, 2024 ID: 000184427

Step-by-step instructions to guide you through the setup process for Windows 11 and Windows10 on your Dell computer using Intel Optane.
Updated:  June 27, 2024 ID: 000140714

Need to configure Microsoft Intune for Dell Trusted Device? Our clear guide helps you set up quickly for enhanced security and control.
Updated:  March 07, 2024 ID: 000222830

Dell Client Commercial remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  February 12, 2024 ID: 000203758

This article provides information about how to identify and resolve issue with input devices on a Dell OptiPlex Desktop personal computer.
Updated:  November 30, 2023 ID: 000147201

Dell Client Consumer and Commercial platform remediation is available for this vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated:  June 14, 2023 ID: 000201396

Dell Client Platforms remediation is available for NVIDIA GPU Display Driver vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated:  April 19, 2023 ID: 000205722

Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated:  January 11, 2023 ID: 000205135

Dell Client Consumer platform remediation is available for this vulnerability that could be exploited by malicious users to compromise the affected system(s).
Updated:  December 13, 2022 ID: 000205719

Dell Client Consumer and Commercial platform remediation is available for this vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated:  December 07, 2022 ID: 000205718

Dell Client Platforms remediation is available for vulnerabilities that are addressed in Security Bulletin: NVIDIA GPU Display Driver-May 2022.
Updated:  August 31, 2022 ID: 000200573

Dell Client Consumer and Commercial platform remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated:  August 11, 2022 ID: 000199279

Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated:  May 22, 2021 ID: 000180550