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209 out of 209 shown
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
File shortcuts are not Restored when running a file systems Restore Activity as the paths were changed.
Updated: June 03, 2026
ID: 000052128
Search omits results when searching by dates after converting Indexes from ISYS to ElasticSearch.
Updated: June 03, 2026
ID: 000052131
Unexpected Exception when selecting items to view from Discovery Manager Web Client due to IIS Dynamic Restrictions settings. The error is "The request failed with HTTP status 403: Forbidden."
Updated: June 03, 2026
ID: 000052701
Message "Query service unable to start the search process" is received when running Discovery Manager search.
Updated: June 03, 2026
ID: 000052773
The Elastic Search Service crashes/stops when indexing data in SourceOne Email Management causing indexes to go into the Missing Items state. Error: exiting
java.lang.OutOfMemoryError: Java heap space
Updated: June 03, 2026
ID: 000082334
ExAsElasticIdxObj thread fails to start, and indexing stops the process with the error message "Got Write Lock - But Another Process Owns it."
Updated: June 01, 2026
ID: 000053666
Unable to find user in Address Book in SourceOne.
Updated: June 01, 2026
ID: 000055142
SourceOne Offline access retrieves HTML or RTF messages as plain text with Outlook 2016 and Offline Access 7.2 SP3 or 7.2 SP3 HF1.
Updated: June 01, 2026
ID: 000170736
Universal URL (UURL) shortcut messages are not responding to retrieval requests due to miss-configure of ExShortcut website in Internet Information Server (IIS).
Updated: June 01, 2026
ID: 000055219
Large volumes fail to close with ECS on S3. Error: Burn of volume <Volume> was unsuccessful - deleting volume from S3 storage.
Updated: June 01, 2026
ID: 000173609
Journal Application randomly becomes unresponsive due to the MAPIUninitialize() function called too soon.
Updated: June 01, 2026
ID: 000055227
Unable to delete old searches in the Discovery Manager (DM) Console. Cannot delete a collection search containing items that are failed or copying to hold folder.
Updated: June 01, 2026
ID: 000055239
Unpack_Area transaction files are truncated after upgrade to 7.2.7 and are not being processed.
Updated: June 01, 2026
ID: 000168263
Rebooting the archive server while it writes to a temporary.emxt file leaves the file behind, causing the volume to become Failed Record; this behavior is due to a software defect in the process.
Updated: June 01, 2026
ID: 000173124
Rebuild operation fails for Archive folder configured with ECS S3. Error: Element not found
Updated: June 01, 2026
ID: 000173294
Users see a "Cannot connect the mailbox" error when clicking View Original Message in Exchange 2016 Outlook Web Access (OWA) because Outlook on SourceOne connects by MAPI, a protocol SourceOne does not support.
Updated: June 01, 2026
ID: 000167713
After installing SourceOne Email Management 7.2.SP4 Hotfix 1, Web Search and Discovery Manager only perform full‑text searches; logs on workers verify this behavior, caused by a software defect.
Updated: June 01, 2026
ID: 000167463
Drive fills as index transaction files in the Index DropDir fail to unpack, causing a backlog in the Unpack_Area and logging invalid unpack‑type errors; the root cause is software defect SDR 61138.
Updated: June 01, 2026
ID: 000167251
Discovery Manager shows that a "Search result may be incomplete" banner and error when searching InPlace Migration data; logs show deadlock insert failures (0x86041BD3) due to a software defect.
Updated: June 01, 2026
ID: 000168101
SourceOne owner search not returning expected results for owner based search
Updated: May 27, 2026
ID: 000189025
SourceOne Management Console provides no option in Job Management to filter jobs based on the PST Discovery or PST Archive tasks types.
Updated: May 27, 2026
ID: 000185150
Volumes fail to close while using Microsoft Storage Replica shares for archive. Error: Unable to write file
Updated: May 27, 2026
ID: 000052677
SourceOne Email Management: Rebuild Index in Elasticsearch causes the IndexWork drive to run out of space.
Updated: May 27, 2026
ID: 000052720
SourceOne Email Management - Centralized upgrade fails due to incorrect log file path in registry
Updated: May 27, 2026
ID: 000055261
SourceOne Email Management: SourceOne web search does not list the mapped folders in a Domino environment.
Updated: May 27, 2026
ID: 000055268
To From and CC fields within SourceOne Discovery Manager are empty after search completed successfully.
Updated: May 26, 2026
ID: 000192148
Not all the folders displayed under the "Executions" section gets printed while printing the summary of the collection search.
Updated: May 25, 2026
ID: 000198667
This article explains Dell guidelines on company administrator assignment.
Updated: May 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
Updated: May 23, 2026
ID: 000374134