Avamar Server

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

The change-passwords script fails to run due to an expired admin password.

How to reset or regenerate certificates due to expiration (or misconfiguration).

When Session Security is enabled on Avamar, certificates must sync between Avamar and Data Domain. This requires the SCP protocol to be enabled on Data Domain.

The catalina.out file does not rotate or compress and continues to increase to a large size. This leads to space capacity issues for the /space or /data01 partition.

This article explains how to use the Goav dd check-ssl feature to resolve SSL connectivity issues between Avamar and Data Domain.

This article describes what Session Security is on Avamar, how it works, and how to manage it.

After upgrading to or deploying Avamar 19.10, backup listing is taking extended time or timing out.

This article shows how to manage the Avamar SSH timeout.

This article describes Avamar connectivity to the Dell backend.

On Avamar versions 19.9 and earlier, the ConnectEMC HTTPS root CA expires in March 2025. This article shows how to replace the expiring certificate with the new root certificate.

Deleting a backup when retention lock (governance mode) is enabled on Avamar and Data Domain integrated solutions.

Intermittent virtual machine (VM) image backup failure with error "vSphere Task failed (snapshot error=45): There are two usable fault domains. The operation requires one more usable fault domain" when the VxRail appliance manages the vCenter.

This article discusses the difference between "Server Utilization" and physical space consumption on data nodes and why these do not correlate.

This article describes a recurring issue in which the /space partition reaches 100% utilization due to Axis JAR files, resulting in multiple issues on the Avamar server.

This article outlines how to address the two known issues when the ddrmaint.log is not updating.

MCS is down and cannot be started.

This article provides the steps required to rename the Cloud Tier on a Data Domain (DD) managed by Avamar.

This article provides instructions on how to automate the process of deleting unwanted files from the root partition in Avamar.

This article explains an issue where the Enterprise Manager Tomcat (EMT) shows down using dpnctl status emt command due to the /etc/profile missing.

When configuring NDMP backup for PowerScale (Isilon), there is a configuration setting called "Data Management Application (DMA) vendor." For Avamar to successfully backup from PowerScale, it must set to "generic" vendor per the "NDMP User Guide".

Checkpoints fail with the result "MSG_ERR_BADTIMESYNC"

The "ifplugstatus" command is no longer valid from SUSE 12.x and above. This has changed to "wicked ifstatus"

The Management Console Server (MCS) does start after a rollback, reporting "GSAN rollbacktime does not match stored rollbacktime." (Applicable to Virtual Backup Appliance (VBA), Integrated Data Protection Appliance (IDPA), and any Avamar configuration)

This KN shows to address multiple AUI Certificate error such as " Failed to get private entry " ,"Failed to get private entry "and " 503 Service Unavailable".

When a vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, NetWorker, Avamar, and Cyber Recovery.

Avamar 19.1: Back up to Data Domain failed with message "DDR_GET_AUTH_TOKEN" due to too many IP addresses.

NDMP Restore on IDPA version 2.1 fails with error "Backup is invalid or not an NDMP backup." When verified, the backup is valid. The issue happens due to Data Domain issue 209416 on DD Boost library 3.4.0 which comes embedded with Avamar version 7.5.0-183. This issue can be seen when Data Domain IFGroups are enabled and the session security configuration is set to dual, single, or mixed mode.

This article explains the failure of remote mccli commands after upgrading Java to version 1.8.0_492 and provides a workaround to restore functionality.