PowerEdge R7715

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

The article describes how to troubleshoot network connectivity issues for network cards.

CPUs can be perceived to be hot while server is idle.

NVIDIA L-series GPUs may fall offline during runtime operations when running vGPU Grid 17.2 drivers.

Performance drops after power supply unit (PSU) cable removal and does not recover upon reconnection, despite the A/B Grid Redundant policy being active in iDRAC10.

Racadm diagnostics "-m 2" switch returns express diagnostics results only.

Inband updates to Open Server Manager (OSM) with .bin DUP results in a watchdog soft lockup error. Update is successful.

Dell Update Package (DUP) can randomly fail in Red Hat Enterprise Linux (RHEL) or Ubuntu.

The Lifecycle Controller logs reports SPDM0001 and SPDM0003 warning messages after every iDRAC reset.

Observing system stop responding or Purple Screen Of Death (PSOD) during ESXi 8.0 U3 installation,

Seagate Summit SAS/SATA drives report medium errors or sense key 3/11 on PowerEdge and PowerVault systems due to a firmware issue causing weak writes to a drive sector.

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.

OpenManage Enterprise integration for VMware vCenter may fail to Unmanage hosts with error "UNMANAGE_REMOVE_MEL_FAILURE"

When a PS1010 or PS1030 NVMe SSD is installed, a PSOD may occur during production or gathering Operating System (OS) logs.

OpenManage Enterprise version 4.1 entitlements feature will no longer work after October 2024 due to the decommissioning of legacy OAUTH APIs. Also, the standalone Dell License Manager application is end-of-life.

When editing a deployment template the 'Edit Components' screen is stuck with the 'Loading' animation. Also, when editing a compliance template the 'Template Details' screen is blank.

Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

Connection Status shows disconnected for all devices in OpenManage Enterprise Services (OMES) plugin 4.1.0 under the Site Health tab - Managed Devices page.

Multiple SKHynix NVMe (PS1010) drives in the same server experienced PCIe link training failures during the deployment phase, resulting in the drives entering read-only mode.

Viewing the VLAN details of a deployment template's network settings list devices that are not associated to the template.

This article provides information about Fatal BUS errors seen with PCI1360 and PCI1318.

How to create Cluster Shared Volumes by manually calculating the necessary disk space value.

Dell Intel SATA SSD drives may report a not correctly functioning PDR3 event, potentially resulting in a drive failure condition.

Dell Open Server Manager (OSM) Health Rollup remains critical status after error or warning condition is remediated.

After successful installation of NVIDIA GPU driver on Red Hat Enterprise Linux 9.3, performing nvidia-smi operations may report "no devices found."

Dell solid state drive (SSD) fails after system reports low environment operating temperature.

Microsoft Hyper-V Virtual Machine (VM) Live Migration may fail or no LUNs are mapped after powering on VMs due to Windows architecture and hardware configuration limiting the number of vFC LUNs.

PowerEdge customers using Broadcom NXE adapters in VMware ESXi may experience unexpected results when attempting to tune port parameters. Particularly in configurations with multiple NXE adapters present, understanding the port ordering from both a VMware (vmnicX) and serverPCI-e Slot-Bus-Device-Function (SBDF) may be helpful to select the appropriate commands.