NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

Unable to clear peer info and configure backup or restore jobs when nsrd and nsrexecd services are started with 'local admin' account.

Virtual Machine (VM) restore fails, and VM disk file is removed or zeroed out during VM restore operation. The vProxy VM was vMotioned in VMware due to VMware Distributed Resource Scheduler (DRS) settings.

NetWorker Runtime Environment (NRE) Releases.

This KB is intended to assist NetWorker Virtual Edition (NVE) backup administrators in troubleshooting high system resource usage.

This article provides a general overview of how to upgrade the NetWorker VMware Protection (NVP) vProxy appliance.

Instant access restore fails with Management credentials error.

NetWorker Management Console (NMC), authentication fails with an error indicating that the hostname of the NetWorker Authentication Service cannot be resolved. The login window displays messages similar to: An error occurred while validating user credentials. Verify that the NetWorker Authentication Service is running. Could not resolve host: <hostname>

This Article describes a specific circumstance where space reclamation may not proceed despite a lack of media database records for the files in question.

After enabling View Parallel option in NetWorker Management Console (NMC), the Tab has been split and unable to reset it back.

NetWorker is configured with external authentication using LDAPS (either Microsoft Active Directory (AD) or LDAP server). Authentication for external accounts fails with error "Verify that the authentication service on [server name] is running."

Unable to manually upgrade or uninstall the NetWorker client on a Windows machine due to firewall exception error.

vProxy VM (SQL) Application Consistent Backup fails with error "Unable to process VM 'SQL01.lab.local': Unable to select a device from the client's 'backup target disks' attribute. All backup target disks for client 'vcenter.lab.local' are either not available or not mounted"

VM backups failing with the error "Host unavailable. Host <ESXi host> is either in maintenance mode, not powered on or not connected. Snapshot functionality disabled."

This KB article helps to find certificate properties. Certificate key length and algorithms are verified to ensure strong security, application compatibility, regulatory compliance, and successful SSL/TLS communication between systems.

How to Change NetWorker Authentication Service port Manually

NetWorker Service will start only after completing CloudBoost's initial configuration procedure.

How to change the java heap size for the NetWorker Management Console (NMC)?

When opening a case with customer support, the following logs should be provided in order to expedite the troubleshooting process.

NetWorker Module for Databases and Applications - Install and Configure Oracle on AIX. Prerequisites, Installation, Linking NMDA in a Oracle environment, Create an Oracle Database Client resource for Backups,

Deploy the vProxy appliance from the vCenter server or the ESXi host. This article provides steps on how to Deploy the vProxy OVA on an ESXi host.

How to Add NetWorker Packages to the repository using the Software Administration Wizard?

NetWorker client backups fail, reporting pseudo_saveset aborted, inactivity timeout has been reached.

Unable to install NetWorker client on Suse Linux 12 (x64) using rpm.

During Network Data Management Protocol (NDMP) backups, nsrdmpix process memory utilization increases causing the backup process or NetWorker to stop responding.

NetWorker 9.x remote Data Collection failing with the following error: Error running jobquery against server

Unable to run the mminfo command.

The custom provided 0-bytes length writerlist.txt file makes the writers validation steps fail in preparation of Volume Snapshot Service (VSS) backup.

Error during backup for few Exchange DB using NMM 9.0.0.3 and NetWorker 9.0.0.3. The Exchange Server is version 2013.