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This article describes how to view and clear the system event log (SEL) in System Setup.
Updated: April 15, 2026
ID: 000226396
This article explains how to perform a driver or firmware update directly from the operating system (OS) using a Dell Update Packages (DUP).
Updated: April 15, 2026
ID: 000130467
Most PowerEdge servers and other products that leverage a PowerEdge server hardware have an embedded Integrated Dell Remote Access Controller. This article helps to quickly identify the iDRAC version.
Updated: April 15, 2026
ID: 000177885
This article explains how to use the Import Server License feature to import an iDRAC license from the Lifecycle Controller UI.
Updated: April 15, 2026
ID: 000139682
Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays
Updated: April 15, 2026
ID: 000139367
The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.
Updated: April 15, 2026
ID: 000139072
This article discusses the differences between static and sliding rack rails for installing Dell PowerEdge servers. Learn about mounting options, instructions, and resources for optimal rack configuration.
Updated: April 15, 2026
ID: 000139234
This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.
Updated: April 15, 2026
ID: 000129559
This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.
Updated: April 15, 2026
ID: 000128677
This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.
Updated: April 15, 2026
ID: 000124001
This article explains how to replace a cache disk in a vSAN configuration.
Updated: April 15, 2026
ID: 000120252
This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.
Updated: April 14, 2026
ID: 000120100
This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.
Updated: April 10, 2026
ID: 000121387
This article provides the information about Dell OEM licenses for Windows Server. How to identify the COA Label and the steps to downgrade the Windows Server edition and the use in a virtual machine.
Updated: April 09, 2026
ID: 000175471
This article provides information about Fatal BUS errors seen with PCI1360 and PCI1318.
Updated: April 07, 2026
ID: 000227163
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.
Updated: April 07, 2026
ID: 000132726
This article provides information about the VLT0204 error code and guidance.
Updated: April 07, 2026
ID: 000403266
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: April 02, 2026
ID: 000126418
Dell guidance for resolving an issue with Dell Enterprise SSD drives, model numbers LT0200MO, LT0400MO, LT0800MO, LT1600MO, LT0800RO, LT1600RO, LT0200WM, LT0400WM, and LT0800WM. A firmware error occurs at 40,000 power-on hours that results in driver failure. This step-by-step guide provides instructions to successfully update the driver firmware to prevent this issue.
Updated: April 01, 2026
ID: 000177640
This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.
Updated: April 01, 2026
ID: 000176472
Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).
Updated: March 31, 2026
ID: 000379421
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: March 27, 2026
ID: 000349127
This article provides information about how to update your system's firmware from the Lifecycle Controller on Dell servers.
Updated: March 24, 2026
ID: 000128133
All products: Contaminants such as dust on fiber optic connector end face causes poor IO performance
Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated: March 23, 2026
ID: 000246018
Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.
Updated: March 23, 2026
ID: 000137343
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: March 23, 2026
ID: 000321587
PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.
Updated: March 18, 2026
ID: 000396285
Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures
Updated: March 18, 2026
ID: 000333265
This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: March 16, 2026
ID: 000127944
Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.
Updated: March 13, 2026
ID: 000227930