PowerEdge R960

Leveraging the 'Reboot Required' filter and selecting all items in this filtered view results in the 'make compliant' job applying all non-compliant firmware components. An unexpected reboot of the target is seen as components that do require a restart are deployed to the target. The issue is only seen if selecting all objects and using the 'Reboot Required' filter. All other filters work as designed.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

During Windows Server 2025 installation by iDRAC virtual media, a disk with size 0 B is displayed on the drive selection page.

Performing a "yum update" check for Red Hat Enterprise Linux or SuSE Linux for Enterprise Servers updates may fail due to improper iDRAC RPM in the Dell YUM repository on linux.dell.com.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.

CPUs can be perceived to be hot while server is idle.

Various Dell enterprise products behave unexpectedly if IPMI is intentionally disabled from communicating between the operating system and iDRAC. This can be done by disabling the "In-band Management Interface" setting in BIOS System Security settings.

The HBA355i with Seagate 8 TB SAS hard drive fails to boot to Windows Server 2022 after a cold boot.

iDRAC Service Module (iSM) 5.4 and older versions fail to upload SupportAssist collections back to Dell. A "handshake API" error occurs. This upload feature has been deprecated due to the receiving servers at Dell had been decommissioned.

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

In some instances, the firmware update job may fail to initiate when performing a firmware update through available iDRAC interfaces.

This article provides a step-by-step guide on how to remove and install a cooling fan on a Dell system. These instructions are applicable to both standard and high-performance fans. The guide covers the removal and installation of the cooling fan assembly.

In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.

OpenManage Enterprise integration for VMware vCenter may fail to Unmanage hosts with error "UNMANAGE_REMOVE_MEL_FAILURE"

When a PS1010 or PS1030 NVMe SSD is installed, a PSOD may occur during production or gathering Operating System (OS) logs.

This article describes the different type of controllers and the ways in which they should be reseated.

OpenManage Enterprise version 4.1 entitlements feature will no longer work after October 2024 due to the decommissioning of legacy OAUTH APIs. Also, the standalone Dell License Manager application is end-of-life.

Warning messages regarding "icen_SetRxQueueFilter" and "Failed to add cloud filter" in ESXi 8 VMware VMkernel log.

NVIDIA Mellanox OpenFabrics Enterprise Distribution (OFED) 23.10-0.5.5.0 driver package does not show Red Hat Linux 9.3 as a supported Operating System (OS) version.

When editing a deployment template the 'Edit Components' screen is stuck with the 'Loading' animation. Also, when editing a compliance template the 'Template Details' screen is blank.

The article describes how to troubleshoot network connectivity issues for network cards.

Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

After installing the Windows Server 2022 Software RAID driver during installation, the Micron 7500 drive does not immediately appear. Wait approximately 20-30 s and press the Refresh button more than once for it to become visible.

The "Memory Mapped I/O Base" option is not available in the BIOS Setup under 'Integrated Devices' on Dell 16G servers.

Connection Status shows disconnected for all devices in OpenManage Enterprise Services (OMES) plugin 4.1.0 under the Site Health tab - Managed Devices page.

Dell has introduced significant updates to how PowerEdge servers manage coin-cell (CMOS) battery functionality and related event logging. Beginning with 14th Generation (14G) servers in August 2024 — through iDRAC and BIOS firmware updates — and extending to 15G and 16G platforms from February 2025 onward, several key changes have been implemented

Viewing the VLAN details of a deployment template's network settings list devices that are not associated to the template.

This article provides information about Fatal BUS errors seen with PCI1360 and PCI1318.