PowerFlex Software

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

The document contains information about how to collect different kinds of logs in PowerFlex. It helps the user to know why these logs are required and what information they hold.

This article details step-by-step procedures to enable suppression of ESXi alarms on TPM when Secure Boot is not enabled on ESXi.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Compute-only (CO) nodes' deployment fails. The following KB explains how to resolve the issue.

This article explains how to promote Company Administrators.

Since the introduction of Clustered VMDK on VMFS datastores, applications like Windows Server Failover Cluster (WSFC) no longer require Raw Device Mappings (RDMs) to use SCSI‑3 persistent reservations (SCSI3‑PR). Because of this, Broadcom does not offer RDM support for the NVMeoF protocol. Customers using RDMs with the SDC who want to move to NVMe/TCP must convert those disks to VMDKs on a VMFS datastore with the Clustered VMDK property. This conversion cannot be done with Storage vMotion, so applications such as WSFC will incur downtime. This KB explains how to perform the WSFC conversion at a high-level. It also covers converting an Oracle RAC environment from RDMs to shared VMDKs on NVMe/TCP, even though Oracle RAC does not require SCSI3‑PR. Oracle RAC can run on an SDC‑based VMFS datastore, but because PowerFlex does not support Clustered VMDK on SDC‑based VMFS, SCSI3‑PR‑dependent applications cannot use that configuration. Oracle RAC explanations are also high-level.

This article explains Dell guidelines on company administrator assignment.

How to fix Unisphere for VMAX (EEM), SRDF Virtual Witness does not show alive. Error: "Did not find any vWitnesses with a heart beat"

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

This article contains instructions for migrating a VMware vStorage VMFS datastore from SDC to NVMe over TCP using Storage vMotion.

This article explains step by step how to do an NVMe device replacement and do the RDM config in the SVM to be correctly mapped to the ESXi host

This article provides information about how to import a foreign configuration RAID array on the system setup (F2) menu.

PowerFlex Upgrade Customer Preparation Guide

CloudLink How to Configure Active Directory for the CloudLink encryption keystore

The RestAPI call to switch MDM ownership through the Gateway fails with a timeout.

PowerFlex allows authentication and authorization to be enabled for all SDCs connected to a cluster. Once authentication and authorization are enabled, older SDC clients and SDCs without a configured password are disconnected.

Running command svm status connection is showing both CloudLink nodes as Inaccessible due to blocked port UDP 1194.

In the PFxM UI, there is an alert stating that events from the MDM are not being retrieved.

Upgrading to PowerFlex Management Platform (PFMP) 4.8 may cause the UI to load with the error "Failed to initialize" or be accessible but unstable.

PowerFlex Manager cannot interact with the PowerFlex system when a login banner is configured, disrupting automation tasks.

RKE2 Certificates should be renewed automatically but in rare cases, this renewal does not happen. This procedure covers how to Rotate RKE2 Certificates on MVM Nodes.

PowerFlex Gateway (GW) upgrade fails when upgrading to version 4.6.2.

During replication initial copy the size of the volume transfer might report x5-10 times higher than the actual volume size.

During Network Device Upgrade (NDU) with a very short upload timeout]

This article provides a resolution when remote access for the ESXi local user account root is locked for 900 s after failed login attempts. Connect to the iDRAC console to access the ESXi shell then run the reset command.

When performing many tasks related to CloudLink Agent on Linux machines, you use the SVM command. This command has several subcommands that are used to perform actions including registering, encrypting, reloading machines, and removing mount points.

The upgrade fails when SupportAssist is configured before running the upgrade for version 4.6.2.

Unable to unmap volumes from the SDC. "Error: MDM failed command. Status: The volume class provided does not match the expected volume class"