PowerFlex Software

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article provides information about interpreting the values for "Unresolved Read errors" and "Unresolved Compare errors" in the output of the PowerFlex scli --query_sds or --query_sds_device_info commands, with a focus on understanding the error counts and their significance.

During the Cisco Nexus switch firmware upgrade, the process fails due to a timeout error while transferring the NX-OS image file over SSH.

This article explains how to configure "Certificate Chain of Trust" required for scli when using custom signed PowerFlex Manager Platform (PFMP) SSL certificates.

In some situations where a vCenter is upgraded to a higher version, outside of the RCM or IC being deployed, in the middle of an ongoing Compute Only Resource Group deployment, the deployment job may fail due to an inability to add vmnics onto the Front-End Distributed Virtual Switch (DVS). PowerFlex Manager (PFxM) can add the vmnics to the Back-End production DVS without any issues in this situation.

This article explains how to renew the cluster node certificate when CloudLink is showing the alarm "Cluster node certificate is expired."

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

PowerFlex Manager UI becomes inaccessible.

UI error ERR_SSL_PROTOCOL_ERROR after GW reinstall

The "Add Network" Wizard to add workload VLANs to a CO RG is failing with the error VXFM0004.

PowerFlex Manager Platform (PFMP) installation process fails to install fluxtoolkit.

Multiple SDSs decouple after an MDM ownership was issued.

PowerFlex Gateway (GW) Web UI does not load, and the end-user cannot create a lockbox after Java Upgrade to version 1.8.0 build 351.

As of June 30, 2024, CentOS 7.9 is end of support, patches are no longer available to update CentOS for new security vulnerabilities. Dell PowerFlex product team provides extended support for select critical or high vulnerabilities through June 2025. Customers are encouraged to move to PowerFlex 4.6 or later and then migrate their systems to SLES as soon as possible.

PowerFlex Manager 4.x : Trying to label a node with cmo.maintenance.mode=true returns error: 'cmo.maintenance.mode' already has a value (false), and --overwrite is false

Unlike Storage Pools (SP) and SDS devices, the Acceleration Pool, and Direct Access (DAX) devices do not show any statistical counters, and always shows zero.

This article explains when it is safe to ignore PowerFlex UI non-compliance when hardware component updates are necessary. The compliance flag in PFxM is a best-practice target matrix. If support and engineering guide our customer community to update hardware to fix an issue seen in the field, such as stated in an LKB, DTA, or DSA, deviation is allowed, supported, and acceptable.

Based on The type of product and the issue that the customer is dealing with, Support must find the correct ELM number to troubleshoot accordingly. ELMV and the ELMSIO numbers are required for SCG engagement and when escalating a case to DEs for further investigation. The agent must be able to differentiate when to use each one and where to locate them in the customer environment.

The PowerFlex Gateway resource displays an alert about the PowerFlex system is unreachable.

PowerFlex Manager can no longer manage a node. Discover, deployment, delete operations all fail.

OpenStack experiences issues managing volumes with sporadic behavior when creating and deleting them.

After performing the One-Time Migration (OTM) to 4.x from 3.x PFxM, the Block and Dashboard tabs do not show any objects about the PowerFlex system.

The distinctions highlighted below will showcase how each caching type contributes to system efficiency, with RAM cache offering broad performance enhancements and metadata cache focusing on data organization and access.

When running certain scli commands on the Primary MDM, an error returns about not being able to load the LDAP library.

This KB article describes how to enable on-demand compilation of PowerFlex Software Defined Controller (SDC) drivers on Linux systems.

Add Existing Resource Group operation fails because PowerFlex Manager (PFxM) cannot detect vCLS datastore(s) located in the vSphere folder.

During an SVM conversion process, SVM NICs may be assigned incorrectly.

Deployment fails with the error message "SSL certificate problem: Unable to get an issuer certificate."

A guide to deregistering and reregistering the alert connector in PowerFlex Manager 3.6 through 3.8