VxRail Software

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article introduces the VxRail VxVerify tool and how to successfully run VxVerify in a VxRail environment.

How to replace the ESXi host SSL certificate with a custom certificate without rebooting the ESXi host.

After vSphere Secure Sockets Layer (SSL) certificates are replaced, some host-related functionalities become intermittently unavailable.

Procedure to add a custom signed certificate on VxRail Manager 7.x and 8.x.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Event code: VXR508FAN0014 This event code indicates "<fan name> RPM is greater than the upper warning threshold."

Event code: VXR508CBL0008 This event code indicates "One or more cables are missing from <controller name>."

Event code: VXR508AMP401 This event code indicates "Unable to read the < sensor name > sensor value."

VxVerify on VxRail Manager can attempt to correct iDRAC and iSM fault by restarting iDRAC and related VxRail node services.

Event code: VXR508CTL113 This event code indicates "The controller <controller name> is operating in Degraded Fault Tolerant Mode because of a mismatch between the encryption key setting of the controller and its peer controller."

Event code: VXR508BAT0031 This event code indicates "The system board battery status is unknown."

Event code: VXR508CTL202 This event code indicates "Unable to open the firmware and driver configuration file <file name> of <controller name>."

Event code: VXR508CTL208 This event code indicates "Unable to authenticate the entered passphrase for the <controller name>."

Event code: VXR508ENC13 This event code indicates "Unsupported configuration detected on <Enclosure Name>. <EMM0 1> <EMM1 2>"

Event code: VXR508CTL200 This event code indicates "The current firmware version <version number> is older than the required version <version number> for <controller name>."

Event code: VXR508FAN0018 This event code indicates "Enhanced Cooling Mode is not supported for fan <fan number>."

Event code: VXR500TMP504 This event code indicates "The <sensor name> sensor has detected an error with a value of <temperature> degrees Celsius."

A lock on virtual machine (VM) .vmdk file is held by NetWorker vProxy even if the backup is not running, maybe due to a HA/network event.

This article outlines the response from VxRail Engineering to the Apache Log4j Remote Code Execution Vulnerability issue known as Log4Shell. This is described in CVE-2021-44228, CVE-2021-45046, and CVE-2021-4104 (Dell article DSN-2021-007, VMware article VMSA-2021-0028)

This checks the Domain name system (DNS) entries in the settings database against the "resolv.conf" file, to ensure the entries match.

vSAN Hardware Compatibility List (HCL) database is not up to date.

Gathering the stats.db files helps with diagnosis of VxRail performance cases and should be uploaded for offline analysis.

The health-check 'vc_pw_char' verifies that the password matches VMware rules, if the credentials cannot log in to vCenter.

During a VxRail LCM upgrade, the VxRail Manager UI may remain stuck in the “Upgrading” state for more than an hour with no visible progress and no new task updates. This occurs when resource issues prevent the VxRail Manager (vmware-marvin) service from fully initializing the LCM workflow, even though the upgrade completes in the background. Restarting the vmware-marvin service on the VxRail Manager VM allows the workflow to resume and the UI to reflect continued progress.

VCF has disconnected account from ESXi node account for root and built-in service account.

This enhancement makes it easier for both connected and non‑connected customers to access and copy important part information—such as part numbers and slot details—directly from event details in the Physical View UI. For connected customers, this information is automatically sent to Dell Support to help expedite issue resolution. Non‑connected customers can copy these details into the Dell Virtual Assistant to streamline issue resolution and support requests.

During Day 1 VxRail installation, enabling vSphere Lifecycle Manager fails because the VxRail Manager cannot prepare certificates. The failure is caused by a blocked SSH connection on TCP port 22 between VxRail Manager and the customer vCenter.

When upgrade VxRail from 7.0.2 to 8.0+, it may failed at stage 2 of upgrading vCenter with precheck "vSphere ESXi Dump Collector Ports".