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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
This article contains information about customer replaceable unit (CRU) videos for Dell Technologies VNX and VNXe products.
Updated: March 03, 2026
ID: 000262248
Avamar VMware clients may fail with 10007 error "Process 4018 (/usr/local/avamarclient/bin/avtar) finished Signal 9 exit - killed" due to lack of memory available on the proxy.
Updated: April 23, 2026
ID: 000059044
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: April 23, 2026
ID: 000188770
After updating pam files to meet STIG requirements for failed login behavior, the OS admin account is locked out.
Updated: April 23, 2026
ID: 000280575
SSL Library Error: 8053 SEC_ERROR_BUSY errors found in Apache error_log
Updated: April 22, 2026
ID: 000042125
This article lists which settings to adjust if the default setting for File Level Restore (FLR) browsing is not sufficient.
Updated: April 22, 2026
ID: 000023179
RecoverPoint for Virtual Machines (VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection (VADP) backup solutions.
However, sometimes protected Virtual Machines may see Snapshot consolidation errors or Virtual Machine (VM) restarts, during backup operations.
Updated: April 22, 2026
ID: 000423284
How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
Updated: April 22, 2026
ID: 000221319
VMware backup failed when there is a manual snapshot. The Virtual Machine (VM) shows that it needs consolidation but failed.
Updated: April 22, 2026
ID: 000192041
How to disable the Avamar UI to prevent end users canceling or initiating backups.
Updated: April 21, 2026
ID: 000156618
Virtual machine (VM) ESXi) 5.x failure; logs show ESXi VixDiskLib_QueryAllocatedBlocks errors (NBD_ERR_GENERIC) caused by Application Programming Interface (API) compliance reason.
Updated: April 20, 2026
ID: 000210227
Unable to perform Avamar VMware Image backups.
Updated: April 20, 2026
ID: 000046131
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
Avamar FLR Sudo
Updated: April 18, 2026
ID: 000081871
Avamar: Proxy Deployment Manager (PDM) fails with the error: "fault.com.emc.avamar.vmware.vcs.deploymanager.register_hostname_invalid.summary"
Updated: April 18, 2026
ID: 000078735
Avamar Virtual Machine (VM) image restore fails with code 158 and IMG2012. Encryption mode is left at default while backup used High strength. Set encryption strength to High on Avamar and on DD (More Options) to resolve.
Updated: April 18, 2026
ID: 000069283
Virtual machine (VM) File Level Restore (FLR) backups fail because the Avamar proxy cannot resolve the backup target (Data Domain) Domain Name System (DNS) name.
Updated: April 18, 2026
ID: 000067854
Avamar - Data Domain Integration: Replication failing with "Err: 5009-filecopy operation failed (nfs: I/O error)"
Updated: April 18, 2026
ID: 000063456
Data Protection Advisor (DPA) agent fails to connect to Avamar Server. Agent log error "Failed to determine database version: Connection to database mcdb failed: could not connect to server: Connection timed out"
Updated: April 18, 2026
ID: 000059572
Avamar VMware Virtual Machine image backups failing with "failed to download vm metadata, try later" due to insufficient permissions.
Updated: April 18, 2026
ID: 000059156
An incorrect ddboost user role causes Instant Access restores to fail with the following error:
"Create NFS datastore failed to start with error: Failed to add NFS directory on Data Domain system"
Updated: April 18, 2026
ID: 000059052
Avamar SQL client restore fails with "avsql Error <14279>: Instance xxx wasn't found"
Updated: April 18, 2026
ID: 000059022
An av2avdd migration fails if a single backup takes more than 7 days to complete. This is due to Garbage Collection (GC) on Avamar removing the files in the STAGING directory on Data Domain that are older than 7 days.
Updated: April 18, 2026
ID: 000057392
This article provides information about Virtual Machine (VM) image level backup that is failing with snapshot quiesce error.
Updated: April 18, 2026
ID: 000057389
During image backup snapshot operations, a 256KB Windows Snapshot Partition is created on EFI/GPT virtual disks.
Updated: April 18, 2026
ID: 000057324
Microsoft has a defect on Windows OS 2016 regarding Volume Shadow Copy Service (VSS) completing with Exceptions.
Updated: April 17, 2026
ID: 000057085
Avamar 19.1 Activity 'Progress bytes' column for Virtual Machine (VM) backups jobs displays a smaller bytes value than the VM provisioned size.
Updated: April 17, 2026
ID: 000057047
Some or all proxies failing to check-in with MCS. VMware image backups may fail or may run on a limited number of proxies.
Updated: April 17, 2026
ID: 000057021
This knowledge article provides instructions for disabling user profile gathering during Windows backups.
Updated: April 17, 2026
ID: 000054866