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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: February 16, 2026
ID: 000187496
Dell EMC Metro Node remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: September 18, 2025
ID: 000194630
AppSync cannot re-link to a mounted target device.
Updated: April 17, 2026
ID: 000052337
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: April 10, 2026
ID: 000185734
NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.
Updated: March 26, 2026
ID: 000024577
Dell Metro node remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 16, 2026
ID: 000405301
This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.
Updated: March 06, 2026
ID: 000018930
This article explains how to assign an Initial Company Administrator.
Updated: February 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This KB article is a list of technical documents and videos produced by Dell Technologies.
Updated: January 29, 2026
ID: 000182342
This article provides information about VPLEX Storage Replication Adapter (SRA) incompatibility with VPLEX and Metro node Clusters.
Updated: January 14, 2026
ID: 000414580
All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.
Updated: January 06, 2026
ID: 000061535
This article talks to utilizing the mirror isolation feature during backend performance issues on VPLEX RAID 1 devices.
Updated: December 22, 2025
ID: 000168565
Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.
Updated: December 16, 2025
ID: 000079025
This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.
Updated: November 04, 2025
ID: 000228006
Unisphere for VMAX: Server-0 component fails to initialize and shuts down.
Updated: September 23, 2025
ID: 000064074
Dell Metro Node remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000223032
Dell EMC VPlex Metro Node remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000217979
Dell Metro node remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: July 28, 2025
ID: 000245952
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems.
Updated: July 24, 2025
ID: 000123384
Isilon/PowerScale node panics with the following stack:
panic @ time 1636820409.559, thread 0xfffff80b615e8000: Fatal trap 12: page fault while in kernel mode
Within the stack you see:
kernel:lki_shrink_lazy_queue+0x439
kernel:lin_lock_deltaread_lock_loss_probe+0x120
Updated: July 07, 2025
ID: 000194064
This article outlines the steps on how to collect logs from the metro node, and also covers what logs/data may be needed for a performance issue.
Updated: July 01, 2025
ID: 000197436
If the SAVED_SNAPSETS option has been applied to a zDP VDG, the EIP0257W message may be displayed when the persistent copy limit is not reached.
Updated: May 15, 2025
ID: 000183520
This article talks to the issue where when trying to run racadm you get an error. Workaround provided
Updated: May 12, 2025
ID: 000312504
This article describes the procedure for users to get notification of documents published of any product that has notification abilities.
Updated: May 09, 2025
ID: 000183044
This article provides a list of security vulnerabilities that cannot be exploited on Dell VPLEX GeoSynchrony 6.x SuSE Linux Enterprise Server (SLES) OS but which may be identified by security scanners.
Updated: May 07, 2025
ID: 000198111
This article talks to the issue where post upgrade to 8.0.x code, the metadata backup becomes non-operational. This article provides the workaround steps to restore the metadata backup functionality.
Updated: April 22, 2025
ID: 000264665
Dell EMC Metronode remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 05, 2024
ID: 000228339
Dell EMC Metro node remediation is available for Intel Ethernet Controllers & Adapters vulnerability that may be exploited by malicious users to compromise the affected system.
Updated: June 10, 2024
ID: 000225904