Articles
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Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: June 12, 2026
ID: 000333712
This article describes how to view and clear the system event log (SEL) in System Setup.
Updated: June 12, 2026
ID: 000226396
This how-to explains the commands and shows the results of outputs for the same to retrieve your service tag using a command console.
It is displayed as the system serial number.
Updated: June 12, 2026
ID: 000203494
This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.
Updated: June 12, 2026
ID: 000124001
This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.
Updated: June 12, 2026
ID: 000116592
This article explains the intermittent single-bit (SBE) and multi-bit (MBE) ECC error messages observed on PERC H750/H755/H755N controllers, the unoptimized memory initialization that causes them, and the associated symptoms, including controller stops responding, unexpected reboots, and driver health alerts.
Updated: June 11, 2026
ID: 000223831
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: June 02, 2026
ID: 000143247
This article provides guidance for the Dell System Update (DSU).
Updated: June 01, 2026
ID: 000130590
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: June 01, 2026
ID: 000179543
This document answers questions about SupportAssist Enterprise.
Updated: June 01, 2026
ID: 000060848
This article explains the requirements to deploy VMware ESXi 9 virtual machines with 4Kn end‑to‑end (E2E) storage when using Dell PowerEdge PERC12 (H965) and newer controllers. It also covers how to identify when ESXi is using 4Kn software emulation (SWE) instead of true 4Kn E2E, and what conditions prevent E2E.
Updated: May 28, 2026
ID: 000467282
This article explains how to create and import an iDRAC certificate.
Updated: May 28, 2026
ID: 000120158
The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.
Updated: May 25, 2026
ID: 000205597
This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
PowerEdge 16G BOSS N1; logs VLT0204 (BOSS CPLD voltage out of range) or VLT0205 on PowerEdge T160/R360/T360/R260 platforms running Complex Programmable Logic Device (CPLD) version 1.4.0.
PowerEdge R660 and R760 platforms running CPLD versions v1.2.6 will not log any voltage out of range warnings in the LC or SEL logs.
Updated: May 24, 2026
ID: 000382910
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: May 24, 2026
ID: 000381662
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: May 23, 2026
ID: 000368482
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: May 23, 2026
ID: 000321587
The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.
Updated: May 23, 2026
ID: 000308774
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
CPUs can be perceived to be hot while server is idle.
Updated: May 22, 2026
ID: 000250878
The Dell SS540 SAS solid state drive is reported as not correctly functioning.
Updated: May 21, 2026
ID: 000237298
An "HWC1110" event was reported during the iDRAC Firmware update.
Updated: May 21, 2026
ID: 000228298
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: May 21, 2026
ID: 000227912
This article describes how to find the iDRAC's current MAC address.
Updated: May 21, 2026
ID: 000226214
Dell solid state drive (SSD) fails after system reports low environment operating temperature.
Updated: May 20, 2026
ID: 000224458
PowerEdge R360 and T360 default iDRAC license is incorrect.
Updated: May 20, 2026
ID: 000223542
Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.
Updated: May 20, 2026
ID: 000222201