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VxRail E560F

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VxRail E560F

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Minimum, Recommended, and Latest Code Versions for Dell Technologies Servers, Storage, and Networking products
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated:  April 27, 2026 ID: 000205512
VxRail: Upgrade Information
This article is an accumulation of questions, answers, and information relating to VxRail upgrades.
Updated:  April 21, 2026 ID: 000020129
VxRail: Event Code: VXR500ENC19
Event code: VXR500ENC19 This event code indicates "<Enclosure Management Module Name> has failed."
Updated:  May 01, 2026 ID: 000011668
VxRail: Event Code: VXR500AMP400
Event code: VXR500AMP400 This event code indicates "The <sensor name> sensor has failed, and the last recorded value by the sensor was <current> A."
Updated:  May 01, 2026 ID: 000011666
VxRail: Event Code: VXR500ENC21
Event code: VXR500ENC21 This event code indicates "<Enclosure elements name> has been removed."
Updated:  May 01, 2026 ID: 000011662
VxRail: Event Code: VXR500FAN0027
Event code: VXR500FAN0027 This event code indicates "The <sensor name> sensor has failed with a value of <fan speed> RPM."
Updated:  May 01, 2026 ID: 000011656
VxRail: Event Code: VXR500FAN0013
Event code: VXR500FAN0013 This event code indicates "<fan name> RPM is less than the lower critical threshold."
Updated:  May 01, 2026 ID: 000011658
VxRail: Event Code: VXR508SSD0002
Event VXR508SSD0002 triggers due to available spare being less than threshold value.
Updated:  May 01, 2026 ID: 000189228
VxRail: Event Code: VXR500STOR393
Event VXR500STOR393 is triggered due to: Auto-configure stacking is not allowed.
Updated:  May 01, 2026 ID: 000189235
VxRail: Event Code: VXR500STOR375
Attempting a copy-back operation on a non-unmap-capable drive triggers event code VXR500STOR375.
Updated:  May 01, 2026 ID: 000189234
Dell End-of-Life Product List for Converged Infrastructure and Storage
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated:  May 01, 2026 ID: 000185734
VxRail: Event Code: VXR500STOR374
Event VXR500STOR374 triggers due to a non-Unmap-capable drive being used for a rebuild operation.
Updated:  May 01, 2026 ID: 000189233
VxRail: Event Code: VXR508STOR373
Event code VXR508STOR373 is triggered due to a hot spare drive not supporting unmap when the virtual drive (VD) has it enabled.
Updated:  May 01, 2026 ID: 000189232
VxRail: Event Code: VXR500FAN0016
This KB article briefly discusses Event code: VXR500FAN0016
Updated:  May 01, 2026 ID: 000011651
VxRail: Event Code: VXR508STOR372
Event Code VXR508STOR372 triggers due to unmap being disabled or not supported on the controller.
Updated:  May 01, 2026 ID: 000189231
VxRail: Event Code: VXR508STOR371
Event Code VXR508STOR371 indicates: Unable to use the physical drive arg1 because the drive selected is not unmap-capable for virtual drive configuration.
Updated:  May 01, 2026 ID: 000189229
VxRail: Event Code: VXR500FAN0020
Event code: VXR500FAN0020 This event code indicates "The <fan name> is non-functional."
Updated:  April 30, 2026 ID: 000011654
VxRail: Event Code: VXR500ENC23
Event code: VXR500ENC23 This event code indicates "<enclosure name> - Issue with PHY <PHY data>."
Updated:  April 30, 2026 ID: 000011653
VxRail: Event Code: VXR500AMP405
Event code: VXR500AMP405 This event code indicates "The <sensor name> sensor state has changed to a failed state with a value of <current> A."
Updated:  April 30, 2026 ID: 000011650
VxRail: Event Code: VXR500ENC3
Event code: VXR500ENC3 This event code indicates "<Enclosure Name> is shutdown."
Updated:  April 30, 2026 ID: 000011649
VxRail: Event Code: VXR500FAN8503
Event code: VXR500FAN8503 This event code indicates "The Chassis was turned off because more than two internal fans stopped functioning."
Updated:  April 30, 2026 ID: 000011648
VxRail: Event Code: VXR500CBL0002
Event code: VXR500CBL0002 This event code indicates "Backplane <bay ID> signal cable disconnected."
Updated:  April 30, 2026 ID: 000011647
VxRail: Event Code: VXR500CBL0006
Event code: VXR500CBL0006 This event code indicates "Unsupported backplane <bay ID> configuration: Multiple RAID controllers cannot be connected to the same backplane."
Updated:  April 30, 2026 ID: 000011644
VxRail: Event Code: VXR500CBL0005
Event code: VXR500CBL0005 This event code indicates "Backplane <bay ID> <connector name> connector incorrectly connected to the motherboard SATA controller."
Updated:  April 30, 2026 ID: 000011642
VxRail: Event Code: VXR500FAN0015
Event code: VXR500FAN0015 This event code indicates "<fan name> RPM is greater than the upper critical threshold."
Updated:  April 30, 2026 ID: 000011641
VxRail: Event Code: VXR500ENC24
VxRail: Event Code: VXR500ENC24 This event code indicates "Communication with <enclosure name> is intermittent."
Updated:  April 30, 2026 ID: 000011639
VxRail: Event Code: VXR500CBL0007
Event code: VXR500CBL0007 This event code indicates "Backplane <bay ID> <cable name> cable and backplane <bay ID> <cable name> cable are swapped."
Updated:  April 30, 2026 ID: 000011638
VxRail: Event Code: VXR500CBL8500
Event code: VXR500CBL8500 This event code indicates "SAS cable <cable id> to expander <expander id> is not connected."
Updated:  April 30, 2026 ID: 000011637
VxRail: Event Code: VXR500CBL0001
Event code: VXR500CBL0001 This event code indicates "Backplane <bay ID> power cable disconnected."
Updated:  April 30, 2026 ID: 000011625
VxRail: Event Code: VXR500ENC100
VxRail: Event Code: VXR500ENC100 This event code indicates "<enclosure name> is sending inconsistent responses to the controller."
Updated:  April 30, 2026 ID: 000011624