VxRail Software

VxRail cannot collect the ESXi log bundle when vSAN encryption is enabled.

On December 10, 2021, a critical remote code vulnerability was published concerning the Apache Log4j library. Later, CVE-2021-45046 was reported. VxRail is impacted by these vulnerabilities. Fixes and workarounds for CVE-2021-44228 and CVE-2021-45046 are documented in the tables included in this article.

This article provides options on how to gather the recovery keys for VxRail nodes that have been initialized with Trusted Platform Module (TPM) and secure boot. This is critical information to be exported safely outside the VxRail system for TPM enabled systems as these keys may be needed during service activities such as system board replacements.

Dell VxRail: Secure Remote Services (SRS) and Secure Connect Gateway (SCG) Support Matrix.

Trying to add nodes using the VxRM plugin completes all the steps in the wizard including the Validation step. After clicking Finish, the plugin loads for some time and then fails due to incorrect entries in the resolv.conf file.

Unable to proceed with vLCM upgrade on the cluster due to incompatible third-party VIBs.

Instructions on how to identify unassociated vSAN objects using Ruby vSphere Console (RVC) and ESXi objtool.

This article details how to find one or more part numbers and type of a VxRail node's SFP transceivers. It can help with determining whether the attached network cables are Direct Attach Copper (DAC). The article provides examples of how to find the information during a live support session or within logs.

Lifecycle Management (LCM) failed with "Unable to Get Local Issuer Certificate" When Update VC Cert.

This article helps resolve the issue when a two node VxRail cluster deployment fails at 77% with the error message "Failed to apply vm VxRail Manager storage policy."

The full log bundle collection failed due to failed to download the vCenter log bundle.

Failed to add 13G node at 4.7.x version into the VxRail 7.0.400 cluster, if the cluster was upgraded from 7.0.210 or above version to 7.0.400.

Dell VxRail OVF export failed with error "failed to export OVF package:ThrowableProxy.cause A general system error: The transfer of disks and content failed for the operation"

This article outlines the response from VxRail Engineering to the security issues described in CVE-2022-22963/CVE-2022-22965 and recommendations to fix the issues.

Event code: MYSTIC034010 This event code indicates: 'Failed to delete device from ESRS VE'

Event code: VXR500AMP0313 This event code indicates "System level current is less than the lower critical threshold."

Event code: VXR500BAT0002 This event code indicates "The system board battery has failed."

Event code: VXR500BAT1029 This event code indicates "The battery on <controller name> can no longer recharge."

Event code: VXR500AMP0322 This event code indicates "Chassis power level current is outside of range."

Event code VXR500AMP0315 This event code indicates "System level current is greater than the upper critical threshold."

Event code: VXR500BAT0004 This event code indicates "The system board battery is absent."

Event code: VXR500BAT0007 This event code indicates "The storage battery has failed."

The VxVerify plug-in for ADC can leave the SSH service enabled on ESXi nodes.

Starting from version 7.0.370, VxRail Manager is using subnets and IP address for Rancher's next generation Kubernetes distribution (RKE2) network. If the VxRail Manager management network is overlapping with any of the RKE2 subnets or IP addresses, issues with IP conflict or routing may show.

Event code: VXR500PCI1350 This event code indicates "A PCI system error was detected on a component at slot <number>."

Event code: VXR500FAN1002 This event code indicates "<Fan Sensor Name> has failed."

Event code: VXR500PCI1306 This event code indicates "A software error was detected on a component at bus <bus> device <device> function <func>."

Event code: VXR500FAN0006 This event code indicates "Fan <number> is removed."

Event code: VXR500PCI1356 This event code indicates "A bus uncorrectable error was detected on a component at slot <number>."

Update job fails due to connectivity migration issue when upgrading VxRail to 7.0.350 or above.