Dell EMC Unity XT 380F

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell EMC response to the Spoiler exploits for Dell Client systems, Dell EMC PowerEdge servers, and leveraged platforms.

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides links to several Dell Community pages.

Information about the Storage Center Alert that the controller is failing over and how to proceed in diagnosing this message.

This article describes how to gather the necessary log for Dell Support to troubleshoot MetroSync Manager issues.

Unity call home alert 14:60a38 states: "FastCache has disks that are predicted to exceed drive-specified endurance in less than 30 days with different days remaining for End-Of-Life (EOL)."

This article explains why a Storage Processor (SP) Panics when a pool reaches 100% consumed and provides remediation options.

Dell EMC Unity: Multiprotocol batch jobs failing since migration to Unity from VNX due to file locking (User Correctable)

Dell Unity: The NTP servers cannot be used because they are not synchronized. Please synchronize your NTP servers and try again. (Error Code:0x6000841) (User Correctable)

Severe performance issues after some flash drives start logging errors but are not automatically failed by the system.

This article describes Data Reduction considerations and best practices on a Dell Unity array.

What is the Unity Performance Metrics Aging Policy and the length of retention for Unity Performance Archive (UPA) files?

This article explains two methods of upgrading the Unity OE: Unisphere UI and Command Line (uemcli)

Dell EMC Unity: How to identify the Primary Storage Processor (User Correctable)

This article shows how to find the Dell Unity Serial Number (SN) when looking for CTA Virtual Edition (VE) support, since CTA VE, when implemented with Unity, has no SN to open a case with, instead the Unity SN is used.

This article shows how to monitor a drive rebuild or proactive copy. (User Correctable)

This article explains how to disable TLS 1.0 and 1.1 on a Unity array. (User Correctable)

How to change /unlock /reset the admin or service passwords.

Dell EMC Unity: Array System Limitations (User Correctable).

This article discusses how to download and upgrade the drive firmware on all Unity arrays except the virtual UnityVSA appliance. UnityVSA is not impacted.

Dell Unity OE Matrix, release dates, recommended code, and so on.

This KB explains how to manage VNX's unisphere using an LDAP user

Quota trees may not be nested within a single directory.

Dell EMC Unity: FAQ for Unity Replications

Steps to configure SNMP alerts on a Dell Unity array. (User Correctable)

This article aims to provide a comprehensive overview of the key differences between FAST VP and FAST Cache.

NFSv4.1 clients sharing the same hostname may experience frequent session terminations and recreations. This occurs because the NFSv4.1 protocol uses the hostname as part of the unique client identifier (Client Owner). When multiple hosts use the same identifier, the storage server (e.g., Dell Unity) perceives them as the same client attempting to re-establish a connection, leading to a "session flapping" loop and potential I/O hangs.

Linux user may not be able to access some files or folders in Network File System (NFS) export after upgrading to Unity OE 5.5.