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This article provides curated links to Dell PowerProtect Data Manager product documentation, videos, and information including deployment, configuration, administration, and disaster recovery.
Updated:  November 12, 2025 ID: 000196987

After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated:  October 30, 2025 ID: 000184429

PPDM SQL :MS SQL TLR ( Table level Restore ) Fails to mount the database backup with Saveset is not GLR Capable This happens when backups are configured to run using T-SQL Script .
Updated:  January 22, 2026 ID: 000219290

PowerProtect Data Manager 19.15: The admin user gets locked from logging in due to many failed login attempts.
Updated:  January 22, 2026 ID: 000226331

This article discusses whether custom changes can be made to the operating system on which the PowerProtect Data Manager (PPDM) server runs.
Updated:  January 22, 2026 ID: 000216613

PowerProtect Data Manager - nodeSelector is not working for Velero pod for OpenShift.
Updated:  January 22, 2026 ID: 000273499

The following is a process for performing a redirected restore using the RMAN Agent.
Updated:  January 22, 2026 ID: 000192197

PowerProtect Data Manager can backup only shares from the "System Access Zone."
Updated:  January 20, 2026 ID: 000191794

The vCenter Asset Source discovery fails when discovering vCenters with virtual machines with no associated data center.
Updated:  January 20, 2026 ID: 000209930

Unable to Backup PersistentVolumeClaims (PVC), backup returned with an error
Updated:  January 16, 2026 ID: 000225761

Hadoop full backups are successful, but subsequent backup fails with 'DDHCFSSnapshotDiffOptionParser caught IOException: Permission denied'.
Updated:  January 15, 2026 ID: 000321971

The PowerProtect Data Manager appliance is used to protect the vSphere environment. A file level recover (FLR) is being performed for a virtual machine (VM) to an alternate target restore location. The "Restore Location" screen shows the directory structure of the source VM instead of the alternate target restore VM.
Updated:  January 15, 2026 ID: 000225314

Summary: How to upload support materials or dumps to a Dell-Managed File Transfer (MFT) or Direct EMEA File Transfer (DEFT) server. Secure File Transfer Protocol (SFTP) or HTTPS protocols must be used. A temporary MFT or DEFT account must be created.
Updated:  January 13, 2026 ID: 000228336

The PowerProtect Data Manager Appliance Server Disaster Recovery (DR) backups are failing with an AccessDeniedException for the /data01/serverdr_staging/postgres_pwd directory.
Updated:  December 23, 2025 ID: 000203174

PowerProtect Data Manager - VM File Search FLR shows an incorrect target folder name.
Updated:  December 15, 2025 ID: 000214927

PowerProtect Data Manager 19.13 ServerDR operation fails with "a backup operation is already running" message on the report node.
Updated:  December 12, 2025 ID: 000214138

PowerProtect Data Manger (PPDM) /api/v2/aggregation/protection-metrics show incorrect result which results in DPA showing wrong report.
Updated:  December 11, 2025 ID: 000214873

This article shows how to use traceroute in PowerProtect Data Manager.
Updated:  December 11, 2025 ID: 000211902

PowerProtect Data Manager report shows no data, but the report engine is in Ready status.
Updated:  December 11, 2025 ID: 000222608

PowerProtect Data Manager-VMDK failed to restore to original VM with changed size error.
Updated:  December 11, 2025 ID: 000216495

Disaster Recovery configuration fails on a DM5500 source system due to a version mismatch between the source and target PowerProtect Data Manager systems.
Updated:  November 21, 2025 ID: 000386160

Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated:  November 20, 2025 ID: 000182609

This page features core documents produced by Dell Content Engineering and Translation (CE&T) team for the Dell PowerProtect Data Domain products.
Updated:  November 17, 2025 ID: 000126375

This page features core documents produced by Dell Content Engineering and Translation (CE&T) team for the Dell PowerProtect Data Domain products.
Updated:  November 17, 2025 ID: 000392878

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.
Updated:  November 13, 2025 ID: 000206380

The purpose of this KB is to provide a solution to an issue where the first VMware Application Aware backup fails with Lockbox errors.
Updated:  November 07, 2025 ID: 000078379

Dell Avamar, Dell NetWorker Virtual Edition (NVE), and Dell PowerProtect DP Series Appliance or Dell Integrated Data Protection Appliance (IDPA) remediation is available for multiple vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated:  November 06, 2025 ID: 000208261

Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated:  October 29, 2025 ID: 000207261

Virtual machine backups may report a failure for a nonpersistent (independent) disk even though the disk is excluded in the backup policy. This occurs when the vCenter Server is backed up alongside multiple virtual machines in the same policy.
Updated:  October 29, 2025 ID: 000383073

SQL backups fail with error "Unable to log in" due to invalid PowerProtect credential information.
Updated:  October 28, 2025 ID: 000182211